https://alumnijobs.cofc.edu Latest ALUMNI CAREER CENTER Jobs Mon, 08 Jun 2026 09:38:13 Z https://alumnijobs.cofc.edu/jobs/rss/22335129/behavioral-health-therapist https://alumnijobs.cofc.edu/jobs/rss/22335129/behavioral-health-therapist Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. External candidates eligible for a $5000.000 Commitment Bonus paid over 1 year At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. We are Better Together; our culture commitments are: · We listen, support, trust in, and encourage each other as equally valuable members of the team. · We are transparent and consistent about expectations, decisions, the decision-making process, and accountability. We trust and value the perspectives of and decision-making by those closest to the work. · We collaboratively test creative ideas/methods and adjust nimbly based on new information and feedback from across the system.   Duke University Health System- Behavioral Health Therapist · Behavioral Health Therapist may work in inpatient, hospital outpatient, ambulatory settings. May be embedded in primary care or other specialty. Possible cross coverage for other areas. · Active, good standing NC License required · Hours may vary depending on clinical setting Provide psychosocial assessments, diagnosis, and psychotherapy treatment. It is an expectation to maintain a patient panel as outlined by departmental or team leadership with at least 80% of time dedicated to direct patient care. Scope of role, working schedule, and location may adjust with business need.   Work Performed Seeking clinician to address Chronic Pain issues and substance use, ideally using Acceptance and Commitment Therapy, Mindfulness based CBT and Motivational Interviewing preferred.   Experience providing trauma informed therapy .   Ability to work with diverse populations and multicultural issues.   ? Provide psychosocial assessments of patients and families to identify emotional, social, and environmental strengths and problems related to their diagnosis, illness, treatment, and/or life situation. ? Formulate, develop, and implement a comprehensive psychosocial treatment plan utilizing appropriate treatments and interventions. ? Interventions may include crisis intervention, individual, marital, family and/or group therapies. ? Screen, identify, diagnose using DSM nomenclature, treat and manage mental health and/or substance use problems in patients. ? May participate in on-call or after-hours coverage. ? Provide consultative services to health care team members within scope of care definitions as needed. ? Maintain a working knowledge of relevant medical/legal issues that impact patient care. ? Provide education to patients and loved ones around issues related to adaptation to the patient's diagnosis, illness, treatment and/or life situation. ? Participate in multi-disciplinary healthcare teams and provide leadership in representing clinical perspective. ? May provide teaching and training for staff and faculty. ? Contribute to the academic mission of the health system by participating in academic activities. ? Maintain working knowledge of and liaison with community agencies and resources. ? Knowledge of health system resources to access and provide for patient care needs. ? Document assessment, plan, interactions, and interventions according to departmental, hospital and/or health system guidelines and standards. ? Maintain records in accordance with department, hospital, medical center and/or health system policies. ? Attend and participate in staff, committee, department, and other administrative meetings. ? Participate in department and/or health system continuous quality improvement. ? Keep current with license requirements and seek to increase further enhancement of job-related knowledge. · Adhere to onsite and/or hybrid availability for work policies as outlined by direct supervisor.   Knowledge, Skills and Abilities Adherence to the practice standards and ethical guidelines of licensing board. ? Excellent verbal and written communication skills. ? A solid knowledge of clinical practice. ? Excellent assessment, interviewing, and counseling skills with expertise in mental health and substance use areas; ? Excellent working knowledge of psychopathology · Familiarity with range of therapeutic interventions. ? Must recognize when to escalate care/refer for further medical assessment. ? Ability to work effectively and autonomously in a self-directed role. ? Highly collaborative with strong interpersonal and team building skills. ? Ability to prioritize multiple work assignments and manage time efficiently. ? Flexibility in accepting diverse work assignments and managing stress related to change. ? Proficient in utilizing an Electronic Health Record (i.e. Epic experience preferred). ? Ability to resolve/manage conflict. ? Ability to help implement departmental, hospital and/or DUHS initiatives.   Minimum Qualifications Education Master's degree in human services/sciences from an accredited school. Doctorate degree in human services will be acknowledged.   Experience Two years of outpatient psychotherapy experience as a fully licensed, autonomous clinician. Experience working as a licensed therapist in a medical setting and/or in a team-based community program is preferred.   Degrees, Licensures, Certifications Current licensure as a licensed LCSW, LMFT, and/or LCMHC LCAS is preferred as a secondary license. Outpatient Behavioral Health Therapist Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22333180/patient-service-associate-nceent-of-north-durham https://alumnijobs.cofc.edu/jobs/rss/22333180/patient-service-associate-nceent-of-north-durham Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Duke Health Integrated Practice Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.   $2,500 Commitment Bonus  for qualifying candidates!   JOB LOCATION NCEENT of North Durham - 4102 North Roxboro Street   JOB SUMMARY We are seeking a  Patient Service Associate to coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management.    JOB DUTIES AND RESPONSIBILITIES Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Review insurance, copay amounts, prepayments,  prepare HIPAA, COA documents for encounters.Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents.  Check-out patients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures. Schedule testing and any ancillary procedures. Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards, respond to message timely.   JOB ELIGIBILITY REQUIREMENTS Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education. Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field.  Experience in effectively coordinating multiple tasks or activities. Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms.   JOB HOURS The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.   Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22330979/financial-care-counselor-drah-pt-ot-speech-brier-creek https://alumnijobs.cofc.edu/jobs/rss/22330979/financial-care-counselor-drah-pt-ot-speech-brier-creek Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.   Duke Raleigh PT/OT & Speech (Brier Creek) Financial Care Counselor Work hours:     *** DUHS Commitment Bonus Program $5000.00 (paid in 2 installments over 12 months - 6 month increments) *** * Only new hires who have not worked for Duke University in the past 12 months (at the time of offer) are eligible to receive the commitment bonus.   Duke University Health System - Patient Revenue Management Office (PRMO)  seeks to hire a  Financial Care Counselor  who will embrace our mission of Advancing Health Together.   Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services. Arrange payment options with the patients and screens patients for government funding sources.   Work Performed   Analyze insurance coverage and benefits for service to ensure timely. Obtain authorizations based payment on insurance plan contracts and guidelines. Document billing system. Explain bills provides assistance to visitors and patients. Explain policies and departmental coverage as requested. Calculate and according to PRMO credit and collection policies. Implement appropriate collect cash payments appropriately for all patients. Reconcile daily necessity of third party sponsorship and process patients in accordance reimbursement. Obtain all Prior Authorization Certification and/or authorizations as appropriate. Facilitate payment sources for uninsured patients. Determine if patient's condition is the result of an accident and perform complete research to determine the appropriate source of liability/payment. Admit, register and pre-register patients with accurate patient demographic and financial data. Resolve insurance claim rejections/denials and remedy expediently.  Evaluate diagnoses to ensure compliance with the Local Medicare Review Policy. Perform those duties necessary to ensure all accounts are processed accurately and efficiently. Compile departmental statistics for budgetary and reporting purposes. Collection actions and assist financially responsible persons in arranging payment. Make referral for financial counseling. Determine with policy and procedure. Examine insurance policies and other third party sponsorship materials for sources of payment. Inform attending physician of patient financial hardship. Complete the managed care waiver form for patients considered out of network and receiving services at a reduced benefit level. Update the billing system to reflect the insurance status of the patient. Refer patients to the Manufacturer Drug program as needed for medications. Greet and procedures, and resolves problems. Gathers necessary documentation to support proper handling of inquiries and complaints. Assist with according to policy and procedure. Enter and update referrals as required. Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage   Knowledge, Skills and Abilities     Excellent communication skills, oral and written. Ability to analyze relationships with patients, physicians, co-workers and supervisors. data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service-oriented working,  Must be able to understand and comply with policies and procedures.   Level Characteristics   Position responsible for high production generated accurately in accordance with established business processes or regulation. Requires working knowledge of compliance principles. Job allows the opportunity to work independently.     MINIMUM QUALIFICATIONS   Education     Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business.   Experience   Two years experience working in hospital service access, clinical service access, physician office or billing and collections. Or, an Associate's degree in a healthcare related field and one year of experience working with the public. Or, a Bachelor's degree and one year of experience working with the public.   Degrees, Licensures, Certifications   None required Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22330978/financial-care-counselor-cancer-center-financial-care https://alumnijobs.cofc.edu/jobs/rss/22330978/financial-care-counselor-cancer-center-financial-care Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.   Duke Cancer Center Financial Care Financial Care Counselor Work hours: Monday - Friday 7:30a - 4:00p   *** DUHS Commitment Bonus Program $5000.00 (paid in 2 installments over 12 months - 6 month increments) *** * Only new hires who have not worked for Duke University in the past 12 months (at the time of offer) are eligible to receive the commitment bonus.   Duke University Health System - Patient Revenue Management Office (PRMO)  seeks to hire a  Financial Care Counselor  who will embrace our mission of Advancing Health Together.   Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services. Arrange payment options with the patients and screens patients for government funding sources.   Work Performed   Analyze insurance coverage and benefits for service to ensure timely. Obtain authorizations based payment on insurance plan contracts and guidelines. Document billing system. Explain bills provides assistance to visitors and patients. Explain policies and departmental coverage as requested. Calculate and according to PRMO credit and collection policies. Implement appropriate collect cash payments appropriately for all patients. Reconcile daily necessity of third party sponsorship and process patients in accordance reimbursement. Obtain all Prior Authorization Certification and/or authorizations as appropriate. Facilitate payment sources for uninsured patients. Determine if patient's condition is the result of an accident and perform complete research to determine the appropriate source of liability/payment. Admit, register and pre-register patients with accurate patient demographic and financial data. Resolve insurance claim rejections/denials and remedy expediently.  Evaluate diagnoses to ensure compliance with the Local Medicare Review Policy. Perform those duties necessary to ensure all accounts are processed accurately and efficiently. Compile departmental statistics for budgetary and reporting purposes. Collection actions and assist financially responsible persons in arranging payment. Make referral for financial counseling. Determine with policy and procedure. Examine insurance policies and other third party sponsorship materials for sources of payment. Inform attending physician of patient financial hardship. Complete the managed care waiver form for patients considered out of network and receiving services at a reduced benefit level. Update the billing system to reflect the insurance status of the patient. Refer patients to the Manufacturer Drug program as needed for medications. Greet and procedures, and resolves problems. Gathers necessary documentation to support proper handling of inquiries and complaints. Assist with according to policy and procedure. Enter and update referrals as required. Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage   Knowledge, Skills and Abilities     Excellent communication skills, oral and written. Ability to analyze relationships with patients, physicians, co-workers and supervisors. data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service-oriented working,  Must be able to understand and comply with policies and procedures.   Level Characteristics   Position responsible for high production generated accurately in accordance with established business processes or regulation. Requires working knowledge of compliance principles. Job allows the opportunity to work independently.     MINIMUM QUALIFICATIONS   Education     Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business.   Experience   Two years experience working in hospital service access, clinical service access, physician office or billing and collections. Or, an Associate's degree in a healthcare related field and one year of experience working with the public. Or, a Bachelor's degree and one year of experience working with the public.   Degrees, Licensures, Certifications   None required Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22330987/program-manager-health-systems-supply-chain https://alumnijobs.cofc.edu/jobs/rss/22330987/program-manager-health-systems-supply-chain Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Location:  As a member of our Supply Chain Services team, this is an onsite position with responsibilities that span multiple locations. You will be expected to float between  Duke Hospital, Duke Regional Hospital,  Duke Raleigh Hospital, and Lake Norman  to meet the needs of each location within the health system.      Work Schedule: Standard Business Hours      Position Summary: The Health System Program Manager - Supply Chain will provide strategic oversight and leadership in system-wide inventory management across all Duke Health entities. This role will centralize efforts currently managed independently at each facility, ensuring consistency, efficiency, and alignment with organizational goals. The Program Manager will oversee Product Analysts across all Duke hospitals, resolve blocked invoice issues, and collaborate closely with the Business Office to improve supply chain and financial operations. The position reports to the Senior Director of Supply Chain     Key Responsibilities: Lead system-wide management of manufacturer backorders, demand planning, and supply forecasting. Provide strategic oversight and direct supervision of Product Analysts across all Duke Health entities. Establish a standardized approach to inventory management, eliminating silos and driving consistent practices. Partner with the Business Office to resolve blocked invoices and streamline financial reconciliation processes. Develop and implement data-driven decision-making frameworks for inventory planning and operational efficiency. Create and monitor performance metrics to ensure accountability, accuracy, and efficiency in supply chain operations. Build and maintain strong vendor relationships to minimize disruptions and improve service levels. Collaborate with clinical and operational leaders to ensure inventory management supports patient care needs. Provide regular reporting and communication to executive leadership on key supply chain performance indicators.   Knowledge, Skills & Abilities: Minimum of 5 years of progressive experience in healthcare supply chain, inventory management is required.  Experience leading cross-functional teams and managing system-level initiatives is strongly preferred. Strong background in forecasting demand planning, and financial process alignment.   Additional Skills & Competencies: Exceptional leadership and team management skills. Strong analytical and problem-solving capabilities with data-driven decision-making. Excellent communication, collaboration, and stakeholder engagement skills. Ability to navigate complex healthcare environments and drive organizational change.   Working Conditions: Based at Duke Health, with responsibility across all hospital entities. Hybrid work environment, with expectations for onsite leadership presence at hospitals as needed.   Job Impact: The Health System Program Manager - Supply Chain will play a pivotal role in strengthening Duke Health?s supply chain resilience. By consolidating oversight and driving consistency across entities, this role will reduce inefficiencies, resolve systemic challenges, and ensure that inventory and financial processes directly support patient care and operational excellence     Minimum Requirements:   Education Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program (preferred).   Experience Work requires the ability to plan and administer programs and direct program activities within a specific functional area, generally acquired through four years of related experience. OR ANY OTHEREQUIVALENT COMBINAT ION OF RELEVANT EDUCATION AND/OR EXPERIENCE   Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22331002/registered-nurse-gig-c-nursing https://alumnijobs.cofc.edu/jobs/rss/22331002/registered-nurse-gig-c-nursing Durham, North Carolina, Shift Requirements   5 or more years experience for Gig C Position 32 hours per Month Commitment and 6 Month Position Committment No Holiday or Weekend Commitment     At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke University Hospital   Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Registered Nurse (Experienced RN) - Gig C Duke University Health System    Located in Various Medical Units at Duke University Hospital, Duke Regional Hospital, and Duke Raleigh Hospital, a Campus of Duke University Hospital   Duke University Health System seeks to hire an experienced Registered Nurse who will embrace our mission of  Advancing Health Together.  Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time.   The  Nursing Gig PRN  team provides patient care, support and cares for a variety of patients. Nurses would work as a part of a multidisciplinary team and have the opportunity to participate in rounds on their patients.  Nurses chosen for the program gain the ability to expand their own professional network and experiences in assignments on different units, including but not limited to: Emergency Services (Level 1 Trauma in Durham) Medical/Surgical Critical Care Oncology Heart   Nurse: Patient ratio averages 1:3 through 1:6 dependent on acuity and the unit is staffed with a standing charge nurse and Health Unit Coordinator 24/7.  Nursing Care Assistants are on the unit 7a-7p and 7p to 7a. Ideal candidates will have a passion for teamwork, demonstrate accountability and have an appreciation for family-center care.  What you will do   Due to the extensive training received in each area, our staff continue to be clinical experts, offering a broad skillset and range of knowledge throughout the various patient populations.    As a  Clinical Nurse II  in Duke University Health System, you will plan and provide professional nursing care for patients in accordance with the medical and nursing plans of care and established policies and procedures. Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing.   Plan, provide, supervise and document professional nursing care utilizing the nursing process for patients in accordance with physician orders and established policies and procedures. Use professional nursing judgment to individualize the plan of care based on assessment of the patient's baseline needs and response to care.   Delegate tasks and supervise the activities of other licensed and unlicensed care providers.   Assist other nursing personnel in the delivery of nursing care and act as team leader or charge nurse for a group of patients or an entire unit as assigned.   Monitor and initiate corrective action to maintain the environment of care including equipment and material resources.   Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings.   Act as preceptor and support the development of other staff and formal learners.   Participate in the identification of clinical or operational performance improvement opportunities and in performance improvement activities.   Perform other related duties incidental to the work described herein.   What you can expect   Multitask in myriad ways - document assessments, plan of care, interventions, evaluation and re-evaluation of patient status, assess nursing needs of acute and chronically ill patients, independently seek out resources and work collaboratively. Educate patients and families in accordance with the nursing plan of care. Relationship management with patients, families, visitors, healthcare team, physicians, administrators, leadership and others.   What you will need   Graduation from an accredited Bachelor?s Degree in Nursing (or higher) OR Associate's Degree in Nursing OR Nursing Diploma program.   Twelve months of appropriate clinical experience is required for Experienced Registered Nurses.   All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within seven years of their start date.   Licensure and Certification Required   Current registration with North Carolina State Board of Nursing as a registered professional nurse OR current compact RN licensure to practice in the state of North Carolina required.   BLS Certification required   To learn more about the Duke Registered Nurse Float Pool, Visit:  https://today.duke.edu/2022/10/nursing-float-pool-ready-answer-call Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22330975/clinical-pharmacist-duke-home-care-and-hospice-prn https://alumnijobs.cofc.edu/jobs/rss/22330975/clinical-pharmacist-duke-home-care-and-hospice-prn Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke HomeCare & Hospice   Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home forthe Duke Caregiver Support Program. Team members work closely with a patient's physician to provide comprehensive, individualized care in the comfort of their home or at our inpatient hospice facility in Durham, NC. Work Location : Duke Homecare and Hospice - Durham, NC   Working Hours: Day shift  PRN hours   General Description of the Job Class Provide pharmaceutical care services to the patients of the Duke University Health System including, but not limited to oversight, monitoring, preparation, dispensing and proper documentation of patient medication therapy as well as providing drug information, patient information and oversight of information and dispensing systems; ensure compliance with Federal, State and local laws and regulations as well as proper storage and documentation. May also advise physicians on matters pertaining to drug usage and control; participate in the development and delivery of continuing education programs for Pharmacy, Patient Care Services, Medical Staff and students. Duties and Responsibilities of this Level Review and monitor patient's medication therapy and orders written by appropriate caregivers for safety and efficacy considering specific patient conditions and health status; advise patient care team of issues with, or possible enhancements to, patient's medication therapy and document such interventions. Prepare, label and dispense medications for patients in accordance with physicians' prescriptions; ensure compliance with Federal, State and local laws and regulations pertaining to the dispensing of drugs and narcotics and the maintenance of required records. Maintain appropriate records of dispensing and oversee and maintain the systems that charge or credit for medications and medication treatments. Provide drug information and educate caregivers, patients and students regarding medications and their proper use and monitoring. Oversee and monitor all aspects of the medication process; collect data and present reports and recommendations regarding issues with the medication systems. Ensure that appropriate medications are available for patients and properly procured, prepared, stored and maintained. Supervise the process and technical personnel who assist in preparation, maintenance and dispensing of drugs and supplies. Provide support, education and oversight for investigational medications for patients; provide information regarding their preparation, labeling and availability within the medication system; maintain appropriate and required records and documentation for investigational drugs. Provide specialized pharmaceutical services to improve drug usage and therapeutic outcomes including advising physicians on issues concerning drug therapy, the inherent toxicity of drugs and side effects, as well as assisting in the prescription of appropriate doses. Contributes to the education of students and pharmacy residents. Maintain liaison relationships with medical and nursing staff; provide timely information pertaining to pharmaceutical supplies, drug usage and compatibility, state and federal regulations regarding drug controls, and Joint Commission standards. Conduct and evaluate medication histories, assess compliance and suggest modifications so as to achieve desired outcomes; instruct patients in the proper use of prescribed drugs; participate in patient care rounds with multidisciplinary teams to evaluate patient progress. Individualize medication regimens using sound principles, accounting for pharmacodynamic and pharmacokinetic variations in drug absorption, distribution, metabolism and elimination with responsibility for establishing and continually improving the delivery of pharmaceutical care to patients within areas of direct responsibility and assisting others in the department with the same. Conduct and participate in research including, but not limited to, performing as the primary investigator or co-investigator for research programs which will impact on the delivery of quality care or examine the pharmacoeconomic impact of providing care to the patients in the Duke Health System. Perform other related duties incidental to the work described herein.   Major Job Functions Adheres to policies and procedures. Coordinates and facilitates new referrals/admissions through collaboration with nursing, admissions, operations, and sterile products. Reviews, receives, verifies all new patient orders; documents the same on the respective order form. Assists the physician and other healthcare professionals involved in planning and implementing patient care in the home to ensure safe and effective drug therapy. Conducts initial and ongoing assessment of specific patient drug and disease information to identify real and potential drug-related problems or needs. Assists the physician and nursing staff in setting therapeutic objectives for drug therapy and establishing parameters for monitoring the safety and efficacy of drug therapy. Monitors the outcomes from drug therapy by collecting, evaluating, and interpreting the results of laboratory data, clinical data, and other pertinent patient information. Communicates the results of therapeutic drug monitoring activities to the physician, nursing staff, and other appropriate persons; makes appropriate recommendations designed to enhance the outcomes associated with drug therapy. Programs infusion control devices as indicated. Provides consultations and answers inquiries from patients, families, physicians, and other healthcare professionals regarding drugs and their use. Maintains thorough and appropriate documentation in the patient/clinic record of all clinical activities and communication with patients, physicians, and other healthcare professionals. Supervises, coordinates, directs, and/or participates in the preparation of sterile admixtures, dispenses all pharmaceuticals and related supplies and equipment in accordance with federal, state, and local laws and standards of practice governing the profession of pharmacy. Processes and checks medications, supplies, and equipment prior to dispensing from the pharmacy. Maintains pharmacy records in accordance with applicable laws and regulations. Checks prescription labels and compounding documents for appropriate content. Adheres to the prescription or medication order Verifies strength, quality, and purity of compounded preparations Ensures packaging, labeling, and dispensing consistent with applicable state agencies and boards of pharmacy laws and regulations. Maintains clinical skills and knowledge of pharmacotherapy by reviewing literature and attending inservices, seminars, and conferences. Participates in on-call rotation as required. Performs marketing support functions as requested. Participates in orientation/training programs for new personnel and current staff. Participates in Performance Improvement Program. Performs other duties as needed. Attends regular staff meetings. Maintains confidentiality of patient information.  Displays a neat, clean, professional appearance at all times.  Exhibits an attitude promoting harmony and goodwill in the workplace. Promotes Duke Health culture by providing quality, comprehensive services to all customers through a team approach.   Knowledge, Skills and Abilities Ability to communicate clearly in oral and written form. Extensive knowledge of drug products, medical therapeutics, pharmacokinetics, and disease states. Ability to work with information systems, automated and technical equipment. Ability to establish and maintain working relationships with various members of health care teams   Minimum Qualifications   Education Doctor of Pharmacy Degree OR BS Pharmacy Degree   Experience With a BS Pharmacy degree, two years of pharmacy practice experience, or acceptable board certification, or completion of an accredited residency program and demonstrated ability to achieve positive patient outcomes in a similar environment is required. With Doctor of Pharmacy degree, no experience is required.   Degrees, Licensures, Certifications Licensed Pharmacist or eligible to practice pharmacy in North Carolina Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22330962/patient-service-associate-children-s-health-center https://alumnijobs.cofc.edu/jobs/rss/22330962/patient-service-associate-children-s-health-center Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.       ONSITE POSITION: Monday - Friday (9:30 AM - 6:00 PM)     Summary Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check-in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management.     Work Performed Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office c harts, medical records, reports, petty cash and collections bag. File history sheets, ancillary reports and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the encounter forms. Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents. Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/ procedures as requested. Maintain private physician office charts. Prepare encounter forms. Investigate and account for missing encounter forms. Audit encounter forms for completeness and accuracy before batching. Batches encounter forms or charge posting in Maestro Care. Schedule tests and procedures. Complete and distribute ancillary service requisitions. Explain billing to patients according to PRMO credit and collection policies. Determine the amount of cash to be collected based on insurance plan. Check- outpatients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures. Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards   Knowledge, Skills and Abilities Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms.   Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education   Experience Minimum of one year of work experience in directly communicating and activities. Providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks   Degrees, Licensures, Certifications N/A Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22330964/patient-service-associate-duke-primary-care-timberlyne https://alumnijobs.cofc.edu/jobs/rss/22330964/patient-service-associate-duke-primary-care-timberlyne Chapel Hill, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke Primary Care   Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina. Patient Service Associate (PSA) - Duke Primary Care Timberlyne **$2,500 commitment Bonus for Eligible Candidates**   Department Profile: Duke Primary Care Timberlyne in Chapel Hill provides exceptional, family-focused healthcare with a team of eight skilled providers. Offering convenient, comprehensive services for adults and children, the clinic specializes in annual physicals, preventive care, chronic condition management, and pediatric care, including immunizations and developmental screenings. With expertise in women?s health, acute illness care, and more, Duke Primary Care Timberlyne is dedicated to promoting wellness and meeting the diverse needs of its community.   Location: 77 Vilcom Center Drive Suite 200, Chapel Hill, NC 27514   Hours: 8am - 5pm, Monday - Friday   What you will do: As a Patient Service Associate , you will be responsible for coordinating and performing a variety of administrative tasks to support the daily operations of the clinic. This includes clinic preparation, verifying patient identification, managing check-in and check-out processes, posting charges, handling cash transactions, and scheduling patient appointments. Additional duties include delivering exceptional customer service, managing message distribution, coordinating ancillary service scheduling and preparation, and processing patient referrals. Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office charts, medical records, reports, petty cash and collections bag. File history sheets, ancillary reports and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the encounter forms. Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents. Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/procedures as requested. Maintain private physician office charts. Prepare encounter forms. Investigate and account for missing encounter forms. Audit encounter forms for completeness and accuracy before batching. Batches encounter forms or charge posting in Maestro Care. Schedule tests and procedures. Complete and distribute ancillary service requisitions. Explain billing to patients according to PRMO credit and collection policies. Determine the amount of cash to be collected based on insurance plan. Check-out patients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures. Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards   What you will need: Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education   Experience Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks or activities.   Degrees, Licensure, and/or Certification N/A   Knowledge, Skills, and Abilities Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms.   Distinguishing Characteristics of this Level N/A Job Title: PATIENT SERVICE ASSOCIATE Job Code: 4502 FLSA: N Job Level: B2 Revised Date: 07/01/2015 Supervisory Responsibility: No   Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.   Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.   Essential Physical Job Functions Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22330966/financial-care-counselor-cancer-center-financial-care https://alumnijobs.cofc.edu/jobs/rss/22330966/financial-care-counselor-cancer-center-financial-care Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.   Duke Cancer Center Financial Care Financial Care Counselor Work hours:   Monday - Friday 9:30a - 6:00p   *** DUHS Commitment Bonus Program $5000.00 (paid in 2 installments over 12 months - 6 month increments) *** * Only new hires who have not worked for Duke University in the past 12 months (at the time of offer) are eligible to receive the commitment bonus.   Duke University Health System - Patient Revenue Management Office (PRMO)  seeks to hire a  Financial Care Counselor  who will embrace our mission of Advancing Health Together.   Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services. Arrange payment options with the patients and screens patients for government funding sources.   Work Performed   Analyze insurance coverage and benefits for service to ensure timely. Obtain authorizations based payment on insurance plan contracts and guidelines. Document billing system. Explain bills provides assistance to visitors and patients. Explain policies and departmental coverage as requested. Calculate and according to PRMO credit and collection policies. Implement appropriate collect cash payments appropriately for all patients. Reconcile daily necessity of third party sponsorship and process patients in accordance reimbursement. Obtain all Prior Authorization Certification and/or authorizations as appropriate. Facilitate payment sources for uninsured patients. Determine if patient's condition is the result of an accident and perform complete research to determine the appropriate source of liability/payment. Admit, register and pre-register patients with accurate patient demographic and financial data. Resolve insurance claim rejections/denials and remedy expediently.  Evaluate diagnoses to ensure compliance with the Local Medicare Review Policy. Perform those duties necessary to ensure all accounts are processed accurately and efficiently. Compile departmental statistics for budgetary and reporting purposes. Collection actions and assist financially responsible persons in arranging payment. Make referral for financial counseling. Determine with policy and procedure. Examine insurance policies and other third party sponsorship materials for sources of payment. Inform attending physician of patient financial hardship. Complete the managed care waiver form for patients considered out of network and receiving services at a reduced benefit level. Update the billing system to reflect the insurance status of the patient. Refer patients to the Manufacturer Drug program as needed for medications. Greet and procedures, and resolves problems. Gathers necessary documentation to support proper handling of inquiries and complaints. Assist with according to policy and procedure. Enter and update referrals as required. Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage   Knowledge, Skills and Abilities     Excellent communication skills, oral and written. Ability to analyze relationships with patients, physicians, co-workers and supervisors. data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service-oriented working,  Must be able to understand and comply with policies and procedures.   Level Characteristics   Position responsible for high production generated accurately in accordance with established business processes or regulation. Requires working knowledge of compliance principles. Job allows the opportunity to work independently.     MINIMUM QUALIFICATIONS   Education     Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business.   Experience   Two years experience working in hospital service access, clinical service access, physician office or billing and collections. Or, an Associate's degree in a healthcare related field and one year of experience working with the public. Or, a Bachelor's degree and one year of experience working with the public.   Degrees, Licensures, Certifications   None required Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22330967/patient-service-associate-eye-center-hudson-iii https://alumnijobs.cofc.edu/jobs/rss/22330967/patient-service-associate-eye-center-hudson-iii Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.   PSA - Patient Service Associate Work Hours:  Monday - Friday 8:30am-5:00pm with 1 day of 9:30am-6:00pm   Coordinate and participate in a variety of duties associated with the daily clinic preparation process, patient identification, patient check-in/out, charge posting, cash management, and patient appointment scheduling. This position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.   Work Performed   Prepare for clinic visits by reviewing next-day patients and completing next-day preparation activities. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office charts, medical records, reports, petty cash, and collections bag. File history sheets, ancillary reports, and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the encounter forms. Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visits. Present and educate patients on required forms and obtain signatures as required by policy and procedure. Completes all Maestro Care check-in files and manages all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient-specific chart documents and requisition/transmittal documents. Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/ procedures as requested. Maintain private physician office charts. Prepare encounter forms. Investigate and account for missing encounter forms. Audit encounter forms for completeness and accuracy before batching. Batches encounter forms or charge posting in Maestro Care. Schedule tests and procedures. Complete and distribute ancillary service requisitions. Explain billing to patients according to PRMO credit and collection policies. Determine the amount of cash to be collected based on the insurance plan. Check- outpatients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician, and scheduling tests and procedures. Answer telephone, take and deliver messages to physicians, nurses, and others. Report obtained medical information from patients and referring physicians accurately, completely, and timely. Disseminate messages according to practice communication standards   Knowledge, Skills, and Abilities   Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments, and maintaining records and forms. Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education.   Experience   Minimum of one year of work experience in directly communicating and activities. Providing service to patients or the public; preferably in a healthcare-related field. Experience in effectively coordinating multiple tasks   Degrees, Licensures, Certifications   N/A Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22328204/certified-medical-assistant-cma-colorectal-surgery-clinic-5fte https://alumnijobs.cofc.edu/jobs/rss/22328204/certified-medical-assistant-cma-colorectal-surgery-clinic-5fte Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range ofmedical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services. Duke Nursing Highlights:   Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility)   Occ Summary The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. Work Performed Clinical responsibilities: The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures. Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record. Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the physician. Administrative responsibilities: The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in MaestroCare, checkout patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms. Performs other administrative duties as directed. May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees. Knowledge, Skills and Abilities Good customer service skills. Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming. Heavy lifting and the ability to transport stretcher and wheelchair patients may be required. Working knowledge of sterile techniques and special procedures that are applicable to work performed. Working knowledge of procedures and techniques involved in administering routine and special treatments to patients. Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions. Age specific competencies. Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information Ability to establish and maintain effective working relationships with patients and clinic staff Typing skills Medical terminology Levels II and III -- Ability to independently seek out resources and work collaboratively Level Characteristics N/A Minimum Qualifications Education Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureauof Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level IV -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Experience Level I -- No experience required. Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting. Level III -- 2 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Level IV -- 3 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II, III, and IV. Degrees, Licensures, Certifications Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA orARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level IV -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22328214/registered-nurse-pediatric-float-pool https://alumnijobs.cofc.edu/jobs/rss/22328214/registered-nurse-pediatric-float-pool Durham, North Carolina, Float Pool RN Premium of $5.00 per hour   Shift Information   Full-time 3, 12-hour shifts with varying weekends   At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke Nursing Highlights:   Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility)   Registered Nurse (Experienced RN) Duke University Health System Float Pool   Located in Various Medical Units at Duke University Hospital, Duke Regional Hospital, and Duke Raleigh Hospital, a Campus of Duke University Hospital   Duke University Health System seeks to hire an experienced Registered Nurse who will embrace our mission of  Advancing Health Together.  Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time.   The  Nursing Float Pool  team provides patient care, support and cares for a variety of patients on our Medical Surgical, Critical Care and Pediatric units. Nurses in this unit would work as a part of a multidisciplinary team and have the opportunity to participate in rounds on their patients.    Nurse: Patient ratio averages 1:3 through 1:6 dependent on acuity and the unit is staffed with a standing charge nurse and Health Unit Coordinator 24/7.  Nursing Care Assistants are on the unit 7a-7p and 7p to 7a. Ideal candidates will have a passion for teamwork, demonstrate accountability and have an appreciation for family-center care.  What you will do   In the Float Pool, it is embedded in our staff to "rise to the challenge and adapt to situations."  Due to the extensive training received in each area, our staff continue to be clinical experts, offering a broad skillset and range of knowledge throughout the various patient populations.  Unlike other health systems in the area, Duke offers the same benefits to Float Pool staff as Department dedicated staff. The float pool offers a dynamic opportunity for a wide range of experiences in order to build your career.   As a  Clinical Nurse II  in Duke University Health System, you will plan and provide professional nursing care for patients in accordance with the medical and nursing plans of care and established policies and procedures. Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing.   Plan, provide, supervise and document professional nursing care utilizing the nursing process for patients in accordance with physician orders and established policies and procedures. Use professional nursing judgment to individualize the plan of care based on assessment of the patient's baseline needs and response to care.   Delegate tasks and supervise the activities of other licensed and unlicensed care providers.   Assist other nursing personnel in the delivery of nursing care and act as team leader or charge nurse for a group of patients or an entire unit as assigned.   Monitor and initiate corrective action to maintain the environment of care including equipment and material resources.   Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings.   Act as preceptor and support the development of other staff and formal learners.   Participate in the identification of clinical or operational performance improvement opportunities and in performance improvement activities.   Perform other related duties incidental to the work described herein.   What you can expect   Multitask in myriad ways - document assessments, plan of care, interventions, evaluation and re-evaluation of patient status, assess nursing needs of acute and chronically ill patients, independently seek out resources and work collaboratively. Educate patients and families in accordance with the nursing plan of care. Relationship management with patients, families, visitors, healthcare team, physicians, administrators, leadership and others.   What we will provide   Float Pool RN Premium of $5.00 per hour   Paid Training: On average 4 weeks for Experienced RN; on average 14 weeks for New Grads of paid orientation depending on level of experience.   Opportunities for a Lifetime. Duke University Health System is committed to providing robust learning and development from Office of Continuing Education.   Career Ladder Advancement   Tuition Assistance   Relocation assistance available for Nurses relocating greater than 50 miles to Durham, NC.    Nurse Loan Forgiveness program:  Full-time, benefit-eligible RN positions (36+ hrs./week positions) are eligible for the Nurse Loan Forgiveness program. Duke will reimburse up to $25,000 of nursing school student loan debt over three years for eligible RNs who are employed in a full-time .9 FTE (36+ hours/week)   Employee Referral Program   Nursing Specialty Certification Bonus    Comprehensive Benefits: Medical, Dental, Vision, Employee Pension plan and much more.   What you will need   Graduation from an accredited Bachelor?s Degree in Nursing (or higher) OR Associate's Degree in Nursing OR Nursing Diploma program.   Twelve months of appropriate clinical experience is required for Experienced Registered Nurses.   All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within five years of their start date.   Licensure and Certification Required   Current registration with North Carolina State Board of Nursing as a registered professional nurse OR current compact RN licensure to practice in the state of North Carolina required.   BLS Certification required   To learn more about the Duke Registered Nurse Float Pool, Visit:  https://today.duke.edu/2022/10/nursing-float-pool-ready-answer-call Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22328222/clinical-pharmacist-ambulatory-malignant-hematology https://alumnijobs.cofc.edu/jobs/rss/22328222/clinical-pharmacist-ambulatory-malignant-hematology Raleigh, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke Raleigh Hospital, A Campus of Duke University Hospital Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.   Location: Duke Raleigh, a Campus of Duke University Hospital 3400 Wake Forest Rd, Raleigh, North Carolina    Working hours: Monday-Friday 8:00am-4:30pm   Occupational Summary: This Clinical Pharmacist Practitioner plays a key role in the Oncology Services Division. While this position has many challenging responsibilities (Clinical responsibilities 80% administrative 20%), the major areas are listed below:   Provides in-depth clinical pharmacy services to ambulatory adult malignant hematology patients Maintains outstanding skills as a clinical pharmacy practitioner and consistently demonstrates the value of pharmacy services. Educates medical, nursing, and pharmacy staff about the management, prescribing and monitoring of therapies used in patient care area(s) of responsibility. Serves as a resource to the Department of Pharmacy for area(s) of expertise. Participates in departmental and hospital committees and initiatives related to practice area. Contributes to student and resident education. Provides educational lectures and/or participates in research (Duke, State/Local, National). Works with peers to achieve division and departmental goals. Takes responsibility for personal and professional growth. Maintains familiarity with all departmental programs and works as integral part of the pharmacy team.   Work Performed Review and monitor patient's medication therapy and orders written by appropriate caregivers for safety and efficacy considering specific patient conditions and health status; advise patient care team of issues with, or possible enhancements to, patient's medication therapy and document such interventions. Prepare, label and dispense medications for patients in accordance with physicians' prescriptions; ensure compliance with Federal, State and local laws and regulations pertaining to the dispensing of drugs and narcotics and the maintenance of required records. Maintain appropriate records of dispensing and oversee and maintain the systems that charge or credit for medications and medication treatments. Provide drug information and educate caregivers, patients and students regarding medications and their proper use and monitoring. Oversee and monitor all aspects of the medication process; collect data and present reports and recommendations regarding issues with the medication systems. Ensure that appropriate medications are available for patients and properly procured, prepared, stored and maintained. Supervise the process and technical personnel who assist in preparation, maintenance and dispensing of drugs and supplies. Provide support, education and oversight for investigational medications for patients; provide information regarding their preparation, labeling and availability within the medication system; maintain appropriate and required records and documentation for investigational drugs. Provide specialized pharmaceutical services to improve drug usage and therapeutic outcomes including advising physicians on issues concerning drug therapy, the inherent toxicity of drugs and side effects, as well as assisting in the prescription of appropriate doses. Contributes to the education of students and pharmacy residents. Maintain liaison relationships with medical and nursing staff; provide timely information pertaining to pharmaceutical supplies, drug usage and compatibility, state and federal regulations regarding drug controls, and Joint Commission standards. Conduct and evaluate medication histories, assess compliance and suggest modifications so as to achieve desired outcomes; instruct patients in the proper use of prescribed drugs; participate in patientcare rounds with multidisciplinary teams to evaluate patient progress.  Individualize medication regimens using sound principles, accounting for pharmacodynamic and pharmacokinetic variations in drug absorption, distribution, metabolism and elimination with responsibility for establishing and continually improving the delivery of pharmaceutical care to patients within areas of direct responsibility and assisting others in the department with the same. Conduct and participate in research including, but notlimited to, performing as the primary investigator or co-investigator for research programs which will impact on the delivery of quality care or examine the pharmacoeconomic impact of providing care to the patients in the Duke Health System. Perform other related duties incidental to the work described herein.   Knowledge, Skills and Abilities Ability to communicate clearly in oral and written form. Extensive knowledge of drug products, medical therapeutics, pharmacokinetics, and disease states. Ability to work with information systems, automated and technical equipment. Ability to establish and maintain working relationships with various members of health care teams.   Level Characteristics N/A   Minimum Qualifications   Education Doctor of Pharmacy Degree OR BS Pharmacy Degree   Experience With a BS Pharmacy degree, two years of pharmacy practice experience, or acceptable board certification, or completion of an accredited residency program and demonstrated ability to achieve positive patient outcomes in a similar environment is required. With Doctor of Pharmacy degree, no experience is required. Three years of oncology experience preferred.    Degrees, Licensures, Certifications Licensed Pharmacist or eligible to practice pharmacy in North Carolina Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22328224/registered-nurse-emergency-department-float-pool-rn https://alumnijobs.cofc.edu/jobs/rss/22328224/registered-nurse-emergency-department-float-pool-rn Durham, North Carolina, Work Schedule   Full Time or Part Time Day or Night Shifts: 3, 12-hour shifts with varying weekends Weekend option for Experienced RNs working Fridays, Saturdays and Sundays at the higher weekend differential rate opportunities are also available.   At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Registered Nurse (Experienced RN) Duke University Health System Float Pool - Emergency Department Float among the Emergency Departments at Duke University Hospital, Duke Regional Hospital, and Duke Raleigh Hospital.   Duke University Health System seeks to hire an experienced Registered Nurse who will embrace our mission of  Advancing Health Together.  Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time. Our Duke Health culture commitments are:  Put People First, Be Clear and Empower, and Adapt to Improve.     The  Emergency Department Nursing Float Pool  team provides patient care and support for a variety of patients in our Emergency Departments. Nurses in this department would work as a part of a multidisciplinary team.  Ideal candidates will have a passion for teamwork, demonstrate accountability and have an appreciation for patient and family-centered care.    What you will do:   In the Float Pool, it is embedded in our staff to "rise to the challenge and adapt to situations."  Due to the extensive training received in each area, our staff continue to be clinical experts, offering a broad skill set and range of knowledge throughout the various patient populations.  Unlike other health systems in the area, Duke offers the same benefits to Float Pool staff as unit dedicated staff. The float pool offers a dynamic opportunity for a wide range of experiences in order to build your career.   As a  Clinical Nurse II  in Duke University Health System, you will plan and provide professional nursing care for patients in accordance with the medical and nursing plans of care and established policies and procedures. Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing.   Plan, provide, supervise and document professional nursing care utilizing the nursing process for patients in accordance with physician orders and established policies and procedures. Use professional nursing judgment to individualize the plan of care based on assessment of the patient's baseline needs and response to care.   Delegate tasks and supervise the activities of other licensed and unlicensed care providers.   Assist other nursing personnel in the delivery of nursing care.   Monitor and initiate corrective action to maintain the environment of care including equipment and material resources.   Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings.   Act as preceptor and support the development of other staff and formal learners.   Participate in the identification of clinical or operational performance improvement opportunities and in performance improvement activities.   Adheres to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.    Perform other related duties incidental to the work described herein.   What you can expect:   Multitask in myriad ways - document assessments, plan of care, interventions, evaluation and re-evaluation of patient status, assess nursing needs of acute and chronically ill patients, independently seek out resources and work collaboratively. Educate patients and families in accordance with the nursing plan of care. Relationship management with patients, families, visitors, healthcare team, physicians, administrators, leadership and others.   What we will provide:   Float Pool RN Premium of $5.00 per hour   Paid Training: On average 6-10 weeks   Opportunities for a Lifetime. Duke University Health System is committed to providing robust learning and development from Office of Continuing Education.   Career Ladder Advancement   PTO accrual   Nursing Specialty Certification Bonus    Tuition Assistance   Up to $25,000 Nurse Loan Forgiveness - ALL full time (at least 0.75 FTE) RN positions are eligible.    Relocation assistance available for Nurses relocating greater than 50 miles to Durham, NC.    Employee Referral Program   Employees? Retirement Plan, a traditional defined benefit pension plan designed to provide you with a guaranteed monthly income at your retirement, paid for entirely by Duke and fully vested after five years of service.    Duke Faculty and Staff 403(b) Retirement Plan - team members may elect to have a portion of each paycheck deducted and contributed to a plan administered by Fidelity.   Comprehensive Benefits: Medical, Dental, Vision, Employee Pension plan and much more.   Opportunities for a Lifetime. Duke University Health System is committed to providing robust learning and development from Office of Continuing Education.   What you will need:   Graduation from an accredited Bachelor?s Degree in Nursing (or higher) OR Associate's Degree in Nursing OR Nursing Diploma program.   Twelve months of Emergency Department clinical experience is required for Experienced Registered Nurses. Two or more years of RN experience in Emergency Department preferred.   ***All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within seven years of their start date.     Licensure and Certification Required:   Current registration with North Carolina State Board of Nursing as a registered professional nurse OR current compact RN licensure to practice in the state of North Carolina required.   BLS, ACLS, PALS   NIH, CPI Certification required   To learn more about the Duke Registered Nurse Float Pool, Visit:  https://today.duke.edu/2022/10/nursing-float-pool-ready-answer-call Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22328206/patient-financial-coordinator-transplant https://alumnijobs.cofc.edu/jobs/rss/22328206/patient-financial-coordinator-transplant Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.   Duke University Health System - Patient Revenue Management Office (PRMO)  seeks to hire a  Patient Financial Coordinator  who will embrace our mission of Advancing Health Together.   The Transplant Financial Coordinator (TFC ) is part of a multidisciplinary team charged with the responsibility of providing accurate and professional financial clearance to patients seeking Transplant Services at Duke. The TFC is responsible for verifying accurate demographic and financial information and knowledgeable in the review and interpretation of insurance benefits, performs financial counseling, and financial screening.  Establish financial arrangements, refers appropriate cases to other agencies, internal and external, to assist patients with discharge/post hospital care.  Interacts closely with Utilization Review and Transplant Billing to ensure correct and timely reimbursement.   In this role you will coordinate administrative services and operations for transplant financial services. Coordination and communication with the patient and clinical team including physicians, nurses, social workers and pharmacists is key for the successful financial analysis and clearance.  Attend weekly and monthly required meetings, maintain transplant work queue?s, and all other tasks and administrative duties as assigned.   The Transplant Financial Coordinator has a hybrid schedule Monday through Friday 8:00 am to 4:30 pm as well as being part of the Transplant On-call team when scheduled, which includes working after hours remotely Monday through Friday 4:30pm - 8:00am, holidays and rotating weekends   Work is performed under the direct supervision of the Transplant Financial Services Supervisor and/or Financial Services Manager with administrative direction provided by the Financial Services Director     Primary Duties and Responsibilities   Process referrals for transplant evaluation/Insurance Verification/Clininal Coordination:   Detailed patient insurance benef it information for aspects of the transplant process including but not limited to outpatient prescriptions, travel and lodging, studies, and fundraising  Review benefits and other transplant financial issues with patients/family members during transplant evaluation. Obtain payer authorizations for transplant evaluation and surgical/waitlist Coordinate communication between insurance companies, governmental agencies, providers and internal departments Work with DUHS Finance, Managed Care Contracting, Pharmacy assistance programs in the development of agreements for International, self-funded patients and patients with limited benefits Interact with Transplant and Oncology Clinical teams (Surgeon, Medical Oncologists, RN Coordinators and Transplant Administration) to obtain treatment plans, discharge planning, concurrent and retrospective review and patient demographics to begin insurance verifiation process Interview admitted patients to obtain required information to begin verification Interact with clinical teams (Surgeon, RN Coor dinators and Administration) prior to a patient?s financial clearance, providing key information and data regarding benefits, support and patient financial liability Prepare financial packets based on each individual patient?s benefits, patient financial interview, and calculated estimated expenses based on patient benefits Share financial screen daily/weekly with the clinical teams at each of their respective meetings Notify the patient if not financially approved for evaluation at Duke and redirect these patients to the insurance payer case manager.   Data Maintenance and Billing Information (Transplant specific):   Facilitate resolution of transplant patient billing issues Utilize clinical and billing knowledge to recognize and resolve billing errors/inconsistencies Understand federal and state guidelines related to organ transplant Identify patient in Maestro and accurately identify which guarantor account is to be used for the visit Update demographic and insurance information in Maestro and the transplant database when informed of changes Perform a review of each patient visit to determine if a visit was transplant related in order for accurate billing to occur Communication with the clinicians occurs daily to confirm some visit requirements On-going financial review /analysis, review and analyze patients eligibility, benefit changes and financial status once a patient is accepted for evaluation and through transplant Patients are followed approximately up to one year post transplant by the TPFC Provide weekend and evening coverage for solid organ transplant referrals in an effort to provide timely financial feedback to the surgeons.   Patient Identification / Pre-registration:   Update demographic and insurance information in Maestro Care Obtain a Duke Medical Record number for new patients Analyze benefits for appropriate coverage for services, review contracts and obtain clarification from Managed Care Contracting and Payor Coordination as needed Resolve Maestro Care alerts for missing or incorrect registration and insurance elements Add / edit insurance per policy and procedure Clear TES edits and Hold bills Obtain authorizations and pre-certifications as required Work with clinical staff to obtain additional clinical information for benefit review in particular as it relates to clinical trials and off label drug use.   Interview Patients / Provide Financial Counseling:   Meet with patients and family members at the time of transplant evaluation or prior to chemotherapeutic treatment Inform patients of the anticipated costs of transplant/chemotherapeutic services, the anticipated patient liability, and the patient responsibilities (e.g. post-transplant medications) Assist patients with a financial plan when not adequately funded for transplant (e.g. fundraising) or therapy services Implement appropriate collection actions and assist financially responsible persons in arranging payment Explain billing to patients according to PRMO credit and collection policies Evaluate patient requests for financial assistance Notify the Transplant clinical team of financial considerations that prevent or delay listing the patient for transplant Inform the Oncology Clinical team of financial considerations, seek clinical assistance as needed Refer patients to the Manufacturer Drug program and Pharmacy Assistance programs as needed for medications.   Obtaining Authorization and Prior Approval:   Analyze benefit requirements and initiate the request for authorization / prior approval for the transplant evaluation, admission, clinic visits, donor compatibility, work-up and testing, organ procurement, and follow-up appointments Analyze benefit requirements and initiate authorization, pre- certifications and /or pre-determinations for chemotherapy treatments Work with clinical staff to obtain additional clinical information for benefit review in particular as it relates to clinical trials and off label drug use Prepare the medical packet (including letter of medical necessity and clinical evaluation) required for obtain prior approval, authorization, or pre-certification Document authorizations in Maestro Care per policy and procedure Review denials for evaluation and/or transplant and initiate the appeal process with the insurance payer working collaboratively with the patient, family, and physician Work collaboratively with the oncologists for treatment authorization denials and work proactively with the oncologist, drug manufacturer and payor to obtain coverage and prevent post billing authorization denials   Customer Service:   Skilled at quickly building rapport with patients and often serve as the first point of contact for new transplant candidates. Have an in-depth knowledge of office/clinic procedures and practices associated with their assigned specialty. Screen callers and provide information and guidance based on knowledge of appli cable policies and procedures. Triage and respond to calls based on established protocols and standards. Resolve problems or complaints within departmental guidelines. Explain policies and procedures, and resolves pr oblems Gathers necessary documentation to support proper handling of in quiries/complaints Courtesy and professional conduct is maintained at a ll times Provides timely and effective service to internal customers   Case Management (Transplant):   Set the next review date in the transplant registration screen to trigger the next period financial verification Request updates to the effective and termination dates of the transplant approval when expired Review outpatient appointments for active transplant registered patients and resolve any issues related to coverage and payment Identify operational improvements to maximize efficiency and effectiveness of services provided Communicate opportunities to management Perform other related duties incidental to the work described herein   Level Characteristics   On occasion overtime or weekend work may be required. Position may be subject to responding to urgent or emergent transplant team requests.   Minimum Qualifications   Education   High School Diploma required. Advanced degree preferred.   Experience   Three years of healthcare experience with a minimum of one year ininsurance verification, authorization, or billing experience required.  One year of experience with a transplant or chemo therapy program preferred.   Degrees, Licensures, Certifications   Position may be subject to membership with the Transplant Financial Coordinators Association (for Transplant team)and may be subject to certification with TFCA. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22325394/registered-nurse-intermediate-stepdown-units-float-pool https://alumnijobs.cofc.edu/jobs/rss/22325394/registered-nurse-intermediate-stepdown-units-float-pool Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Registered Nurse (Experienced RN) - Full Time Duke University Health System Float Pool - Intermediate/Stepdown Units Duke University Health System is seeking an experienced Registered Nurse to join our Intermediate/Stepdown Float Pool. This full-time role offers a unique opportunity to float across multiple units at: Duke University Hospital Duke Regional Hospital Duke Raleigh Hospital, a campus of Duke University Hospital The float pool supports a wide range of specialties, including: Cardiology & Cardiac Surgery General Medicine General Surgery Neurology & Neurosurgery Oncology Orthopedics Transplant Trauma About the Float Pool In the Float Pool, it is embedded in our staff to rise to the challenge and adapt to situations. Nurses receive extensive training across multiple specialties, becoming clinical experts with a broad skill set and deep knowledge of diverse patient populations. Unlike other health systems in the area, Duke offers the same benefits to Float Pool staff as unit-dedicated staff, making this a dynamic and rewarding opportunity to grow your career while enjoying full support and recognition.   We are seeking RNs who: Thrive in a team-oriented, fast-paced environment Demonstrate accountability, adaptability, and clinical excellence Value family-centered care and patient advocacy Embrace Duke Health?s mission to Advancing Health Together and culture commitments of Putting People First, Being Clear and Empower and Adapting to Improve   Work Schedule: Day (7A-7P), Night (7P-7A) or rotating Shifts Three 12-hour shifts each week OR alternating three 12-hour shifts one week and two 12-hour shifts the following week One Monday, one Friday, one Saturday, one Sunday per each 4 weeks of the schedule One major and minor holiday for winter and summer holidays Weekend option opportunities available What you will do: Deliver exemplary care across Intermediate and Stepdown units Collaborate with a multidisciplinary team and participate in patient rounds Nurse-to-patient ratios range from 1:3 to 1:6, based on acuity Units are staffed 24/7 with Charge Nurses, Nursing Care Assistants, and Health Unit Coordinators As a Clinical Nurse II in Duke University Health System, you will plan and provide professional nursing care for patients in accordance with the medical and nursing plans of care and established policies and procedures. Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing. Plan, provide, supervise and document professional nursing care utilizing the nursing process for patients in accordance with physician orders and established policies and procedures. Use professional nursing judgment to individualize the plan of care based on assessment of the patient's baseline needs and response to care. Delegate tasks and supervise the activities of other licensed and unlicensed care providers. Assist other nursing personnel in the delivery of nursing care. Monitor and initiate corrective action to maintain the environment of care including equipment and material resources. Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. Act as preceptor and support the development of other staff and formal learners. Participate in the identification of clinical or operational performance improvement opportunities and in performance improvement activities. Adheres to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.  Perform other related duties incidental to the work described herein. What we will provide: Float Pool RN Premium of $5.00 per hour Paid Training: One week of hospital orientation along with an average 3 weeks of clinical orientation for an experienced RN Career Ladder Advancement PTO accrual Nursing Specialty Certification Bonus  Tuition Assistance Up to $25,000 Nurse Loan Forgiveness - ALL full time (at least 0.75 FTE) RN positions are eligible. Relocation assistance available for Nurses relocating greater than 50 miles to Durham, NC.  Duke will reimburse up to $25,000 of nursing school student loan debt over three years for eligible RNs who are employed in a full-time .9 FTE (36+ hours/week) Employee Referral Program Employees? Retirement Plan, a traditional defined benefit pension plan designed to provide you with a guaranteed monthly income at your retirement, paid for entirely by Duke and fully vested after five years of service.   Duke Faculty and Staff 403(b) Retirement Plan - team members may elect to have a portion of each paycheck deducted and contributed to a plan administered by Fidelity. Comprehensive Benefits: Medical, Dental, Vision, Employee Pension plan and much more. Opportunities for a Lifetime. Duke University Health System is committed to providing robust learning and development from Office of Continuing Education.   What you will need: Graduation from an accredited Bachelor?s Degree in Nursing (or higher) OR Associate's Degree in Nursing OR Nursing Diploma program. Twelve months of recent appropriate clinical experience is required for Experienced Registered Nurses. ***All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within seven years of their start date. Licensure and Certification Required: Current registration with North Carolina State Board of Nursing as a registered professional nurse OR current compact RN licensure to practice in the state of North Carolina required. BLS, ACLS, NIH, CPI certification preferred   Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22325396/patient-service-associate-duke-neurosurgery-of-morrisville https://alumnijobs.cofc.edu/jobs/rss/22325396/patient-service-associate-duke-neurosurgery-of-morrisville Raleigh, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Duke Health Integrated Practice   Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.   $2,500 Commitment Bonus  for qualifying candidates!   JOB LOCATION Duke Neurosurgery of Morrisville - 10950 Chapel Hill Rd, Morrisville ,  NC  27560     JOB SUMMARY We are seeking a Patient Service Associate to coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management.    JOB DUTIES AND RESPONSIBILITIES Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office charts, medical records, reports, petty cash and collections bag. File history sheets, ancillary reports and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the encounter forms.  Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents.  Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/procedures as requested. Maintain private physician office charts. Prepare encounter forms. Investigate and account for missing encounter forms.  Audit encounter forms for completeness and accuracy before batching. Batches encounter forms or charge posting in Maestro Care. Schedule tests and procedures. Complete and distribute ancillary service requisitions. Explain billing to patients according to PRMO credit and collection policies. Determine the amount of cash to be collected based on insurance plan. Check-out patients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures. Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards   JOB ELIGIBILITY REQUIREMENTS Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education. Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks or activities.    JOB HOURS The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.   Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22325378/medical-lab-scientist-core-lab-prn-as-needed https://alumnijobs.cofc.edu/jobs/rss/22325378/medical-lab-scientist-core-lab-prn-as-needed Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Duke University Health System Clinical Laboratories Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. Medical Lab Scientist in the Core Lab at Duke Regional Hospital. PRN, as needed, with second shift and weekend availability needed.  General Description Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and may be composed of a combination of the following duties and responsibilities related to the specialization. Tasks are performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices.   Work Performed Perform a variety of tests in clinical laboratories using standard techniques and equipment Perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and performing and reporting analytical tests. Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedure. Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing. Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals. Maintain inventory of supplies and equipment. Participate in the development of new medical laboratory tests and techniques. Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper-level staff. Perform proficiency testing as directed to maintain compliance with regulatory agencies. Document quality control and quality assurance results. Notify upper-level personnel of instrument malfunctions or unusual or unexpected data or results. Review written procedures and policies for accuracy and submit changes to the manager or designee. Understand, comply, and perform all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours. Attend all laboratory meetings, safety, and compliance training as required. Comply with competency testing procedures for the laboratory staff. Comply with laboratory training programs. May provide technical guidance and instruction to students, interns, residents, staff, and other employees. Perform other related duties incidental to the work described herein. Use behaviors that support the achievement of balanced scorecard targets and support DUHS (Duke University Health System) values. Consistently cooperate and communicate effectively with co-workers to ensure effective workflow.   Knowledge, Skills and Abilities Within the clinical laboratories, we embrace Duke's purpose, placing the patient at the center of everything we do. We do this by demonstrating behaviors that focus on delivering patient- and family-centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging.   Minimum Qualifications Education Bachelors of Science/Bachelor of Arts in Chemical, Physical, Biological, or Clinical Laboratory Science; or Medical Technology required. Minimum educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA (Clinical Laboratory Improvement Amendment) requirements are met by the employee for the tasks being performed. Experience None required Degrees, Licensures, Certifications Certification preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22325367/certified-medical-assistant-urology https://alumnijobs.cofc.edu/jobs/rss/22325367/certified-medical-assistant-urology Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Duke Health Integrated Practice   Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.     $7,500 Commitment Bonus for qualifying candidates!   JOB LOCATION: Triangle Urology Associates - 205 Frasier St. Durham, 27704   JOB SUMMARY: We are seeking a Medical Assistant, Certified for Triangle Urology Associates located in Durham, NC to serve as a medical imaging professional performing diagnostic examinations using sonography.   JOB DUTIES AND RESPONSIBILITIES: Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record. Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the physician. Administrative responsibilities: The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in MaestroCare, checkout patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms. Performs other administrative duties as directed. May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees.   JOB ELIGIBILITY REQUIREMENTS: Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level I -- No experience required. Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting. Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.   JOB HOURS: The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.   Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22320748/patient-service-associate-nceent-of-north-durham https://alumnijobs.cofc.edu/jobs/rss/22320748/patient-service-associate-nceent-of-north-durham Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Duke Health Integrated Practice   Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.   $2,500 Commitment Bonus  for qualifying candidates!   JOB LOCATION NCEENT of North Durham - 4102 North Roxboro Street   JOB SUMMARY We are seeking a  Patient Service Associate  to coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management.    JOB DUTIES AND RESPONSIBILITIES Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Review insurance, copay amounts, prepayments,  prepare HIPAA, COA documents for encounters.Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents.  Check-out patients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures. Schedule testing and any ancillary procedures. Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards, respond to message timely.   JOB ELIGIBILITY REQUIREMENTS Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education. Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field.  Experience in effectively coordinating multiple tasks or activities. Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms.   JOB HOURS The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.   Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22320725/audiologist-adult https://alumnijobs.cofc.edu/jobs/rss/22320725/audiologist-adult Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.   General Description of the Job Class Evaluate hearing of patients with ear abnormalities and/or auditory disorders through case history, clinical observation and diagnostic tests of auditory function; plan and participate in habilitative and rehabilitative programs for patients with auditory disorders. Duties and Responsibilities of this Level CLINICIAN DUTIES AND RESPONSIBILITIES Independently maintains a clinical caseload in designated clinical area Provides evidence-based evaluation and treatment to diverse, medically challenging patient populations Provides quality service delivery techniques that facilitate optimum services to meet patient needs being sensitive to patients age, social, cultural, educational and vocational background Completes required documentation accurately and within the designated time frame which may include report writing, billing, and/ or professional education database Works collaboratively as part of a multidisciplinary team as well as with Division colleagues to promote best care of the patient Participates in the peer review process Participates in performance improvement initiatives within assigned work area under the supervision of Clinical Coordinator Takes initiative to remain current in clinical practice through lectures, literature, and other educational opportunities Organizes daily schedule to prioritize responsibilities including the integration of meetings, responsibilities, or tasks into schedule without negative impact on patient care or productivity Maintains confidentiality pertaining to patient care and all Division policies and procedures Keeps Clinical Coordinator informed of activities, problems, and/or accomplishments Functions in a self-directed manner and takes ownership to manage self and work including responsibility for actions and accountability for results Maintains professional demeanor and is responsible for quality care in all interactions Responds promptly to communication (e.g., e-mail, pages and phone messages) Uses technology (e.g., computer skills) to meet job requirements Maintains productivity standards Completes clinical privileges consistent with job responsibilities and personal development plan Performs duties/ tasks/ assignments as directed to support Division goals or needs Meets all PEP expectations and follows all Division policies and procedures Meets and adheres to ASHA, state licensure board and Division clinical practice guidelines SENIOR CLINICIAN DUTIES AND RESPONSIBILITIES In addition to all duties and responsibilities of a Clinical Audiologist, a Senior Clinician is also responsible for the following: Creates a direct impact/change on clinical practice based on current literature, conference-based knowledge, and/or state of the art practice under the direction of Clinical Coordinator Serves as a clinical resource to colleagues and other medical professionals Assists the Clinical Coordinator in building collaborative relationships and teamwork between colleagues and other professional staff within and external to DUHS Provides educational opportunities relevant to clinical practice which may include inservices, external presentations, lunch and learn, or support groups with the input of the Clinical Coordinator Obtains specialized training or certification When requested, serves as a mentor for new staff, clinical fellows, students, or student observers When requested, provides opportunities for student observation Under direction of Clinical Coordinator, assists in providing training to clinical staff in new or advanced skills Under direction of Clinical Coordinator , assists with new staff credentialing and/or orientation in specified clinical area Perform other related duties incidental to the work described herein. Required Qualifications at this Level Education Work requires a Doctorate in Audiology or a Master's degree in Audiology. Experience No experience required. 4th year AuD Externship/Residency is considered relevant clinical experience. Degrees, Licensure, and/or Certification -- NC licensure as an Audiologist and a Certificate of Clinical Competence (CCC) in Audiology from the American Speech-Language-Hearing Association (ASHA) or Board Certified in Audiology (ABOA) or; -- Temporary license (4th year Audiologist) in Audiology issued by the North Carolina Board of Examiners for Speech and Language Pathologists and Audiologists. Full license: after completion of 4th year (must obtain prior to expiration of temporary license) Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22320729/financial-care-counselor-duke-health-south-durham https://alumnijobs.cofc.edu/jobs/rss/22320729/financial-care-counselor-duke-health-south-durham Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.     ONSITE POSITION: Monday - Friday (8:00 AM - 4:30 PM)     Occ Summary Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services. Arrange payment options with the patients and screens patients for government funding sources.   Work Performed Analyze insurance coverage and benefits for service to ensure timely reimbursement. Obtain all Prior Authorization Certification and/or authorizations as appropriate. Facilitate payment sources for uninsured patients. Determine if patient's condition is the result of an accident and perform complete research to determine the appropriate source of liability/payment. Admit, register and pre-register patients with accurate patient demographic and financial data. Resolve insurance claim rejections/denials and remedy expediently. Calculate and collect cash payments appropriately for all patients. Reconcile daily cash deposit. Evaluate diagnoses to ensure compliance with the Local Medicare Review Policy. Perform those duties necessary to ensure all accounts are processed accurately and efficiently. Compile departmental statistics for budgetary and reporting purposes. Explain bills according to PRMO credit and collection policies. Implement appropriate collection actions and assist financially responsible persons in arranging payment. Make referral for financial counseling. Determine necessity of third party sponsorship and process patients in accordance with policy and procedure. Examine insurance policies and other third party sponsorship materials for sources of payment. Inform attending physician of patient financial hardship. Complete the managed care waiver form for patients considered out of network and receiving services at a reduced benefit level. Update the billing system to reflect the insurance status of the patient. Refer patients to the Manufacturer Drug program as needed for medications. Greet and provides assistance to visitors and patients. Explain policies and procedures, and resolves problems. Gathers necessary documentation to support proper handling of inquiries and complaints. Assist with departmental coverage as requested. Obtain authorizations based on insurance plan contracts and guidelines. Document billing system according to policy and procedure. Enter and update referrals as required. Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage and payment.   Knowledge, Skills and Abilities Excellent communication skills, oral and written. Ability to analyze data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers and supervisors. Must be able to understand and comply with policies and procedures.   Level Characteristics Position responsible for high production generated accurately in accordance with established business processes or regulation. Requires working knowledge of compliance principles. Job allows the opportunity to work independently.     Minimum Qualifications   Education Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business.   Experience Two years? experience working in hospital service access, clinical service access, physician office or billing and collections. Or, an Associate's degree in a healthcare related field and one year of experience working with the public. Or, a Bachelor's degree and one year of experience working with the public.   Degrees, Licensures, Certifications None required     Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22317378/patient-service-associates-duke-primary-care-apex https://alumnijobs.cofc.edu/jobs/rss/22317378/patient-service-associates-duke-primary-care-apex Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke Primary Care   Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina. Patient Service Associate (PSA) - Duke Primary Care **$2,500 commitment Bonus for Eligible Candidates** Duke Primary Care - Apex offers comprehensive family medicine and lab services in one location. For adults, services include internal and family medicine, annual physicals, preventive care, sick visits, immunizations, chronic illness management, women?s health care, and diagnostic tests like lab work and X-rays. For children and adolescents, care includes well-child visits, routine checkups, physicals, immunizations, and management of conditions like asthma, allergies, and diabetes. Location: 1565 orchard Villas Ave Apex NC 27502 Hours: 8am - 5pm Monday - Friday What you will do: As a Patient Service Associate, you will be responsible for coordinating and performing a variety of administrative tasks to support the daily operations of the clinic. This includes clinic preparation, verifying patient identification, managing check-in and check-out processes, posting charges, handling cash transactions, and scheduling patient appointments. Additional duties include delivering exceptional customer service, managing message distribution, coordinating ancillary service scheduling and preparation, and processing patient referrals. Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office charts, medical records, reports, petty cash and collections bag. File history sheets, ancillary reports and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the encounter forms. Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents. Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/procedures as requested. Maintain private physician office charts. Prepare encounter forms. Investigate and account for missing encounter forms. Audit encounter forms for completeness and accuracy before batching. Batches encounter forms or charge posting in Maestro Care. Schedule tests and procedures. Complete and distribute ancillary service requisitions. Explain billing to patients according to PRMO credit and collection policies. Determine the amount of cash to be collected based on insurance plan. Check-out patients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures. Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards What you will need: Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education Experience Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks or activities. Degrees, Licensure, and/or Certification N/A Knowledge, Skills, and Abilities Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms. Distinguishing Characteristics of this Level N/A The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.   Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22317375/patient-account-analyst-hbc-management https://alumnijobs.cofc.edu/jobs/rss/22317375/patient-account-analyst-hbc-management Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.     REMOTE POSITION: Monday - Friday     General Description of the Job Class Coordinate, prepare and analyze complex accounts receivable and/or financial reports. Review and analyze trends, advising PRMO, DUHS and PDC leadership regarding conclusions and recommendations. Serve as expert resource for covered area. Duties and Responsibilities of this Level   65% Service Now Review/Testing: Identify process improvements, including staff education/training, operational workflow modifications, system enhancements and external payer policy changes and work with Billing and Collection management to request and implement those improvements. Enter Service Now tickets for system changes related to billing and collections. Perform positive and negative testing of system changes to ensure appropriate updates are made and validate the process once the changes are moved to production. Collaborate with DHTS Maestro Care team to communicate operational needs, coordinate testing efforts, and ensure appropriate turn around on changes and resolution of tickets. Serve as an expert resource to leadership in decision-making process.  Plays an integral role in implementing and managing change related to area of expertise. Become a subject matter expert related to system logic and functionality. Primary tester and liaison for system upgrade testing which includes performing parallel testing and providing feedback to leadership on issues found during testing. Initiate and implement system logic changes per review of payor bulletins and guidelines.     30% AR Review: Identify trends and opportunities for improvement for operational, payor, system and/or user issues. Monitor clean claim rates and reporting to identify trends associated with edits across operational systems. Escalate trends to management with recommendations for resolution with ideas/opportunities. Proactively monitor payor rules and regulations related to claims logic build and billing guidelines. Assist with facilitation of workgroup meetings including updating project log and validating testing within the system. Prepare written reports and analysis for PRMO, DUHS and PDC leadership highlighting trends and appropriate recommendations/conclusions. Maintain liaison with DUHS, PRMO and PDC management and staff, documenting reports and analysis and discussing results, trends and recommendations. Conduct detailed research to identify trends, including a review of specifics in the appropriate accounts receivable and/or financial systems. Act as a technical resource to operational management and staff on the appropriate interpretation of accounts receivable and/or financial data. Coordinate and mentor staff regarding accounts receivable and financial systems, analyses, reports and policies/procedures. 5% Other Organize and lead committee meetings across DUHS, PRMO and PDC as it relates to accounts receivable and or financial data operation improvements. Perform other related duties incidental to the work described herein. Required Qualifications at this Level Education: Bachelor's Degree in business, healthcare administration, accounting, finance or a related field is required   Experience: Minimum of four years of applicable experience. Previous experience successfully managing complex projects involving multiple stakeholders with a consistent track record of delivering on time, or high quality results preferred. A Master's degree in a related field can substitute two years of experience on a 1:1 basis.   Degrees, Licensure, and/or Certification:   Knowledge, Skills, and Abilities: Data analysis and reporting Billing/Collections Insurance Claims Microsoft Office (Excel, Access, Word, Powerpoint) Good communication skills (verbal and written) are essential.  Knowledge of Epic and IT related training/testing is essential.     Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22317387/patient-service-associate-drh-rad-med-oncology-infusion https://alumnijobs.cofc.edu/jobs/rss/22317387/patient-service-associate-drh-rad-med-oncology-infusion Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.     ONSITE POSITION: Monday - Friday (9:00 AM - 5:30 PM)   Summary Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check-in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management.     Work Performed Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office c harts, medical records, reports, petty cash and collections bag. File history sheets, ancillary reports and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the encounter forms. Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents. Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/ procedures as requested. Maintain private physician office charts. Prepare encounter forms. Investigate and account for missing encounter forms. Audit encounter forms for completeness and accuracy before batching. Batches encounter forms or charge posting in Maestro Care. Schedule tests and procedures. Complete and distribute ancillary service requisitions. Explain billing to patients according to PRMO credit and collection policies. Determine the amount of cash to be collected based on insurance plan. Check- outpatients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures. Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards   Knowledge, Skills and Abilities Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms.   Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education   Experience Minimum of one year of work experience in directly communicating and activities. Providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks   Degrees, Licensures, Certifications N/A Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22315180/rehabilitaion-services-manager-audiology https://alumnijobs.cofc.edu/jobs/rss/22315180/rehabilitaion-services-manager-audiology Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. General Description of the Job Class Manage and supervise functions of multiple assigned inpatient and/or outpatient therapy patient care areas; ensure effective delivery of clinical patient care and compliance with administrative and clinical policies and procedures.   Duties and Responsibilities of this Level Manage and supervise delivery of patient care for assigned therapy settings. Ensure compliance with clinical patient care standards, regulatory requirements, and established policies and procedures. Assess the clinical needs based on customer feedback (e.g., physicians, patients) and develop programs to meet the needs. Participate in the development of the clinical areas' strategic planning, program development, and operational plans. Actively support and promote a professional clinical model that encourages staff participation in the development of clinical standards that is collaborative, collegial, and utilizes current trends and data in professional practice (clinical and administrative). Openly support and consistently communicate mission of the department and the organization. Serve as the collective voice for therapy staff to communicate with administration and other leaders. Serve as the staff and patient advocate to ensure optimal patient care. Interface with patients and families to ensure that care is consistent with their expectations. Ensure active use of the rehabilitative process for patients from initial evaluation until discharge from their care. Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process. Serve as a change agent to facilitate communication and transition that supports the mission of the organization. Ensure a unit-based work force that is diverse and cognizant of the value diversity brings to the workplace. Ensure coordination/participation of rehabilitative staff on department and organization wide councils/committees. Manage, supervise, and coordinate delivery of patient care for assigned patient care areas. Ensure compliance with clinical patient care standards and established policies and procedures. Maintain clinical competencies for assigned clinical areas and provide rehabilitative care as needed, (urgent situations, PTO coverage, etc.). Assess/coach and evaluate staff level of practice. Develop programs that foster continued clinical development from novice to expert to positively impact on patient care and career satisfaction of staff. Maintain required records, reports, and statistics for administrative purposes, ensures compliance with established hospital policies, procedures, objectives, quality control, (POCT); PI, safety, environmental, and infection control. Communicate requirements to staff, and hold staff accountable to established requirements. Coordinate the development, implementation and evaluation of policies and procedures designed to improve operational efficiency. Coordinate QC/PI activities with appropriate staff. Oversee various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations, and other related activities. Plan, schedule, and organize work for group ensuring proper distribution and delegation of assignments and efficient utilization of personnel, space, and facilities; overall accountability for the requisition, care and maintenance of unit inventory, equipment and supplies. Accountable for the effective and efficient operation of the assigned clinical areas and staff including ensuring that orders, treatments, plans of care, clinical pathways are being carried out in a manner supportive of patient care and recovery. Ensure documentation of patient care is complete and accurate in accordance with hospital and unit policies and procedures. Collaborate with the Director Rehabilitative Services to determine fiscal requirements of assigned unit(s), and prepare budgetary recommendations. Monitor the level of resources utilized in service delivery and determine the appropriateness of resource consumption in the service. Develop action plans in conjunction with the Director of Rehabilitative Services to ensure budget and resource efficiency, and satisfaction with patient care delivery. Understand and communicate potential clinical equipment or supply issues to appropriate support team members. Facilitate provision of clinical/education updates and skill check-offs for all staff on a regular basis. Review and provide appropriate follow up/communication on SRSs related to their teams or patient in conjunction with the Director of Rehabilitative Services. Ensure that staff completes proper documentation in order to appropriately process, bill, and collect payments for relevant outpatient services. Collaborate with the PRMO staff in order to identify, resolve, and re-define billing, and collection processes to ensure proper payment for services. Perform other related duties incidental to the work described herein.   Required Qualifications at this Level Education: Required: Graduate from an accredited Bachelors program in Occupational Therapy, Physical Therapy, Speech Pathology, or Audiology. Masters or Doctorate in Occupational Therapy, Physical Therapy, Speech Pathology, or Audiology preferred.   Experience: Based on educational level, the minimum requirements are as follows: Bachelor's Degree: Minimum of four years of relevant clinical experience in addition to at least five years leadership experience. Master's Degree: Minimum of four years of relevant clinical experience in addition to at least four years leadership experience. Doctoral Degree: Minimum of four years of relevant clinical experience in addition to at least three years leadership experience.   Degrees, Licensure, and/or Certification: Current North Carolina licensure and any applicable certification/registry to practice Occupational Therapy, Physical Therapy, Speech Pathology, or Audiology.     Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22315165/speech-language-pathologist-prn https://alumnijobs.cofc.edu/jobs/rss/22315165/speech-language-pathologist-prn Raleigh, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke Raleigh Hospital, A Campus of Duke University Hospital Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care. General Description of the Job Class Plan and administer speech language pathology evaluations and plan and implement appropriate treatment. Document provision of such care, utilizes support staff and participate in special projects as designated.   Duties and Responsibilities of this Level Independently maintains a clinical caseload in designated clinical cluster area. Provides evidence-based evaluation and treatment to diverse, medically challenging patient populations. Provides quality service delivery techniques that facilitate optimum services to meet patient needs being sensitive to patient?s age, social, cultural, educational and vocational background. Provides appropriate written and/or verbal education on communication and/or swallowing disorders to patients, families, and professionals. Completes required documentation accurately and within the designated time frame which may include report writing, billing, and/ or professional education database. Works collaboratively as part of a multidisciplinary team as well as with Department colleagues to promote best patient care standards. Participates in the peer review process. Participates in performance improvement initiatives within assigned work area under the supervision of Assistant Manager of Rehabilitative Services. Takes initiative to remain current in clinical practice through lectures, literature, and other educational opportunities. Organizes daily schedule to prioritize responsibilities including the integration of meetings, responsibilities, or tasks into schedule without negative impact on patient care or productivity. Maintains confidentiality pertaining to patient care and all Division policies and procedures. Keeps Assistant Manager of Rehabilitative Services informed of activities, problems, and/or accomplishments. Functions in a self-directed manner and takes ownership to manage self and work including responsibility for actions and accountability for results. Maintains professional demeanor and is responsible for quality care in all interactions. Responds promptly to communication (e.g., e-mail, pages and phone messages). Uses technology (e.g., computer skills) to meet job requirements. Maintains productivity standards. Completes clinical competencies consistent with job responsibilities and personal development plan. Performs duties/ tasks/ assignments as directed to support Department goals or needs. Meets all performance expectations and follows all Division policies and procedures. Meets and adheres to ASHA, state licensure board and Department clinical practice guidelines   Required Qualifications at this Level Education: Master?s degree in Speech Language Pathology from an accredited university program.   Experience: Previous medical setting experience preferred, although other relevant clinical experience considered.   Degrees, Licensure, and/or Certification: -- Certificate of Clinical Competence in Speech-Language Pathology issued by ASHA -- NC License in Speech Language Pathology issued by the North Carolina Board of Examiners for Speech and Language Pathologists and Audiologists -- Temporary License in Speech Language Pathology issued by the North Carolina Board of Examiners for Speech and Language Pathologists and Audiologists   Knowledge, Skills, and Abilities: Ability to read, analyze and interpret professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.     Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22314208/analyst-it-charging-systems-remote-position https://alumnijobs.cofc.edu/jobs/rss/22314208/analyst-it-charging-systems-remote-position Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.   General Description of the Job Class   The PRMO Billing System?s IT Analyst plays a key role in the Revenue Cycle.  Acting as a subject matter expert in Charge Router and Charge Review, the analyst will work closely with the Maestro Care teams on system build.  The incumbent will provide identified liaison services between the PRMO Revenue Management Department and the Maestro Care teams.  Also, facilitating communication across various teams in the PRMO and outside as well. Reports to Analyst IT, Senior of Billing Systems Team   Duties and Responsibilities of this Level   Manage the documentation, resolution and completion of identified deployment issues and tasks to include maintaining accuracy for Internal Controls initiative Responsible for overseeing all Service Now requests for Revenue Management Department, excluding Clinical Research, overseeing all Charge Router-Review logic updates and Charge Router -Review Work Queues and collaborate with management and end users to request, test, and implement changes to the Charge Router for compliant billing  Responsible for Revenue Management support of Account, Follow-Up and Claim Edit Work Queues and Billing related components in Master Files for DEP updates (e.g., charging method, POS, linked technical charges) and updates to missing Bill Area process  Oversee Preference List updates for both Ambulatory and Inpatient specifically Charge Router, Error Pool and PB Work Queues and Monitoring of specific PB Charge Review Work Queues for system updates  Review release notes related to current and new functionality. Report, document and escalate issues and Epic upgrade/new version testing, validation and implementation  Formally participate and initiate meetings for review of billing issues and / or system logic updates identifying scope changes and raise issues or risks when discovered  Liaison for Revenue Management to Maestro Care Team to provide hands-on support to the Maestro Care PB and HB Teams    Required Qualifications at this Level   Education :  Bachelor's degree or 4 years' experience equivalent to a degree   Experience :  4 years pertinent experience   Degree, Licensure, and/or Certification:   This person will be required to obtain Epic Resolute Professional Billing Office Administration for SBO and SBO Admin or Resolute Hospital Billing Office Administration for SBO and SBO Admin certification through a formal Epic training program. Training will commence on the first available date with Epic for up to a period of six weeks, and may include classroom instruction, project assignments, competency exams, and e-learning classes. Failure to obtain Epic Resolute PB or HB and SBO certification within the defined timeline may result in termination.   Knowledge, Skills and Abilities:    Understand the principles of application systems development and use them to analyze, test, implement, maintain and document IT projects. Identify the features, advantages and disadvantages of various software applications. Excellent problem solving, analytical, and technical troubleshooting skills. Prioritization skills and ability to manage multiple projects concurrently. Ability to work on a flexible schedule Strong research and documentation skills. Some relational database and operating systems experience with SQL Able to communicate effectively with non-technical staff and with members of interdisciplinary teams. Ability to work independently Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22314201/physician-assistant-outpatient-abdominal-transplant-clinic https://alumnijobs.cofc.edu/jobs/rss/22314201/physician-assistant-outpatient-abdominal-transplant-clinic Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Duke Health Integrated Practice Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. Advanced Practice Provider (Nurse Practitioner / Physician Assistant) Outpatient Abdominal Transplant Clinic Location: Duke University Hospital 2301 Erwin Road Durham, NC 27710 Work Schedule: Monday-Friday | Day Shift Primarily outpatient/ambulatory Position Summary Duke University Hospital is seeking an Advanced Practice Provider (APP) to join the Outpatient Abdominal Transplant Clinic . The APP will provide comprehensive, high-quality, evidence-based care to adult abdominal transplant patients across the pre? and post?transplant continuum within Duke Health ambulatory practice settings. This role functions within a highly collaborative, interprofessional transplant care model and practices to the full extent of licensure and training in alignment with Duke Advanced Practice standards. The APP supports the Division of Abdominal Transplant Surgery by enhancing access, continuity, quality, and outcomes of care in a nationally recognized academic transplant program. Clinical Responsibilities Obtain comprehensive medical histories, perform focused and complete physical examinations, and synthesize clinical data to guide care Review, interpret, and act upon diagnostic studies, including laboratory results and imaging Develop accurate and comprehensive differential diagnoses and evidence?based treatment plans Prescribe, manage, and adjust immunosuppressive and transplant?related medications in accordance with departmental guidelines and credentialed privileges Provide longitudinal management of pre? and post?transplant patients, revising plans of care as clinical conditions evolve Manage post?transplant issues including rejection surveillance, infectious evaluations, and post?operative complications Perform medical procedures within the scope of practice, credentialing, and departmental standards Maintain timely, thorough, and concise documentation to support care delivery, continuity, quality metrics, and compliant billing Prioritize patient flow and clinic efficiency while maintaining productivity expectations Participate in quality, safety, and clinical improvement initiatives specific to transplant care Knowledge, Skills, and Abilities Demonstrated clinical competence in the management of complex patients in a specialty outpatient setting Strong analytical, critical?thinking, and clinical decision?making skills Ability to practice both independently and collaboratively within a multidisciplinary transplant team Effective written and verbal communication skills with diverse patient populations and clinical stakeholders Strong interpersonal skills that support patient care, teamwork, and clinic operations Demonstrated proficiency in medical record documentation to substantiate clinical care and accurate billing Education & Interprofessional Collaboration Provide clear, compassionate education to patients and caregivers regarding transplant conditions, medications, monitoring, and follow?up Collaborate with physicians, nurses, pharmacists, coordinators, and allied health professionals to ensure patient? and family?centered care Assist in the development of educational resources to support learners and clinical staff Actively engage in continuing education and self?assessment to support professional growth and clinical excellence Professional Practice Expectations Interact with patients, families, and team members in a respectful, compassionate, and timely manner Communicate effectively across disciplines to ensure safe, coordinated, and high?quality care Demonstrate accountability for clinical decisions, outcomes, and professional responsibilities Share responsibility for team workload and support a positive, collaborative work environment Minimum Qualifications Education Nurse Practitioner: Graduation from an accredited Nurse Practitioner program Physician Assistant: Graduation from an accredited Physician Assistant program Licensure & Certification Nurse Practitioner: Active or compact RN licensure in North Carolina National NP certification required Physician Assistant: Current North Carolina PA licensure NCCPA certification Both: Must demonstrate and maintain credentialing and licensing requirements of the DHIP and Duke Health.  The position requires the candidate to have current DEA licensure.  Preference for candidates with prior advanced practice or RN experience with transplant surgery, general surgery, GI, Nephrology, Hepatology.   BLS required   Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22314202/inpatient-pediatric-clinical-pharmacist-prn https://alumnijobs.cofc.edu/jobs/rss/22314202/inpatient-pediatric-clinical-pharmacist-prn Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Location/ Department Duke University Hospital; Inpatient Pediatric Pharmacy; Durham, NC   Work Hours Every 4th weekend  7:00 am - 3:30 pm, 11:00 am - 7:30 pm, or 1:30 pm - 10:00 pm   General Description of the Job Class Provide pharmaceutical care services to the patients of the Duke University Health System including, but not limited to oversight, monitoring, preparation, dispensing and proper documentation of patient medication therapy as well as providing drug information, patient information and oversight of information and dispensing systems; ensure compliance with Federal, State and local laws and regulations as well as proper storage and documentation. May also advise physicians on matters pertaining to drug usage and control; participate in the development and delivery of continuing education programs for Pharmacy, Patient Care Services, Medical Staff and students.   Duties and Responsibilities of this Level Review and monitor patient's medication therapy and orders written by appropriate caregivers for safety and efficacy considering specific patient conditions and health status; advise patient care team of issues with, or possible enhancements to, patient's medication therapy and document such interventions. Prepare, label and dispense medications for patients in accordance with physicians' prescriptions; ensure compliance with Federal, State and local laws and regulations pertaining to the dispensing of drugs and narcotics and the maintenance of required records. Maintain appropriate records of dispensing and oversee and maintain the systems that charge or credit for medications and medication treatments. Provide drug information and educate caregivers, patients and students regarding medications and their proper use and monitoring. Oversee and monitor all aspects of the medication process; collect data and present reports and recommendations regarding issues with the medication systems. Ensure that appropriate medications are available for patients and properly procured, prepared, stored and maintained. Supervise the process and technical personnel who assist in preparation, maintenance and dispensing of drugs and supplies. Provide support, education and oversight for investigational medications for patients; provide information regarding their preparation, labeling and availability within the medication system; maintain appropriate and required records and documentation for investigational drugs. Provide specialized pharmaceutical services to improve drug usage and therapeutic outcomes including advising physicians on issues concerning drug therapy, the inherent toxicity of drugs and side effects, as well as assisting in the prescription of appropriate doses. Contributes to the education of students and pharmacy residents. Maintain liaison relationships with medical and nursing staff; provide timely information pertaining to pharmaceutical supplies, drug usage and compatibility, state and federal regulations regarding drug controls, and Joint Commission standards. Conduct and evaluate medication histories, assess compliance and suggest modifications so as to achieve desired outcomes; instruct patients in the proper use of prescribed drugs; participate in patient care rounds with multidisciplinary teams to evaluate patient progress. Individualize medication regimens using sound principles, accounting for pharmacodynamic and pharmacokinetic variations in drug absorption, distribution, metabolism and elimination with responsibility for establishing and continually improving the delivery of pharmaceutical care to patients within areas of direct responsibility and assisting others in the department with the same. Conduct and participate in research including, but not limited to, performing as the primary investigator or co-investigator for research programs which will impact on the delivery of quality care or examine the pharmacoeconomic impact of providing care to the patients in the Duke Health System. Perform other related duties incidental to the work described herein.   Minimum Qualifications   Education Doctor of Pharmacy Degree OR BS Pharmacy Degree   Experience With a BS Pharmacy degree, two years of pharmacy practice experience, or acceptable board certification, or completion of an accredited residency program and demonstrated ability to achieve positive patient outcomes in a similar environment is required. With Doctor of Pharmacy degree, no experience is required.  PGY2 Pediatric Pharmacy residency or PGY1 Pharmacy Residency with pediatric focus plus 3+ years of clinical experience PREFERRED   Degrees, Licensures, Certifications Licensed Pharmacist or eligible to practice pharmacy in North Carolina Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22311899/financial-care-counselor-duke-otolaryngology-of-south-durham https://alumnijobs.cofc.edu/jobs/rss/22311899/financial-care-counselor-duke-otolaryngology-of-south-durham Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.     ONSITE POSITION (Monday - Friday: 7:30 AM - 4:00 PM)     Occ Summary Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services. Arrange payment options with the patients and screens patients for government funding sources.   Work Performed Analyze insurance coverage and benefits for service to ensure timely reimbursement. Obtain all Prior Authorization Certification and/or authorizations as appropriate. Facilitate payment sources for uninsured patients. Determine if patient's condition is the result of an accident and perform complete research to determine the appropriate source of liability/payment. Admit, register and pre-register patients with accurate patient demographic and financial data. Resolve insurance claim rejections/denials and remedy expediently. Calculate and collect cash payments appropriately for all patients. Reconcile daily cash deposit. Evaluate diagnoses to ensure compliance with the Local Medicare Review Policy. Perform those duties necessary to ensure all accounts are processed accurately and efficiently. Compile departmental statistics for budgetary and reporting purposes. Explain bills according to PRMO credit and collection policies. Implement appropriate collection actions and assist financially responsible persons in arranging payment. Make referral for financial counseling. Determine necessity of third party sponsorship and process patients in accordance with policy and procedure. Examine insurance policies and other third party sponsorship materials for sources of payment. Inform attending physician of patient financial hardship. Complete the managed care waiver form for patients considered out of network and receiving services at a reduced benefit level. Update the billing system to reflect the insurance status of the patient. Refer patients to the Manufacturer Drug program as needed for medications. Greet and provides assistance to visitors and patients. Explain policies and procedures, and resolves problems. Gathers necessary documentation to support proper handling of inquiries and complaints. Assist with departmental coverage as requested. Obtain authorizations based on insurance plan contracts and guidelines. Document billing system according to policy and procedure. Enter and update referrals as required. Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage and payment.   Knowledge, Skills and Abilities Excellent communication skills, oral and written. Ability to analyze data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers and supervisors. Must be able to understand and comply with policies and procedures.   Level Characteristics Position responsible for high production generated accurately in accordance with established business processes or regulation. Requires working knowledge of compliance principles. Job allows the opportunity to work independently.     Minimum Qualifications   Education Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business.   Experience Two years? experience working in hospital service access, clinical service access, physician office or billing and collections. Or, an Associate's degree in a healthcare related field and one year of experience working with the public. Or, a Bachelor's degree and one year of experience working with the public.   Degrees, Licensures, Certifications None required     Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22311887/administrative-assistant-pediatrics-general-surgery https://alumnijobs.cofc.edu/jobs/rss/22311887/administrative-assistant-pediatrics-general-surgery Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Duke Health Integrated Practice   Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.   JOB LOCATION Department of Pediatrics General Surgery - HAFS 7th floor - 2301 Erwin Rd. Durham, North Carolina 27710     JOB SUMMARY We are seeking an Administrative Assistant in support of a department or group of professionals, regularly required to resolve moderately complex (non-routine) administrative problems independently or with others. Problem resolution may include research. Tasks are typically diverse and advanced.    JOB DUTIES AND RESPONSIBILITIES Answer telephone; greet callers and assist them with general problems or complaints; answer questions concerning department policies and procedures; act as office receptionist. Schedule or arrange activities effectively; make and confirm travel arrangements as necessary; make appointments within prescribed schedule. File and retrieve records in accordance with established procedures and filing systems; research lost or missing records in accordance with established procedures; verify information against existing records; post information to records or ledgers. Match records against source documents to verify accuracy of records and compliance with rules and procedures of appropriate system; resolve discrepancies in records by contacting appropriate office to obtain information on source of discrepancy and following through on changing any errors in documentation. Review, verify and evaluate various records and reports in accordance with procedures; identify and resolve discrepancies, contacting appropriate source of information; maintain various accounting and budgetary records; review and reconcile transactions and initiate accounting documents in accordance with standard procedure. Order and issue supplies as appropriate. Screen, sort and distribute incoming and outgoing mail and documents; respond to or process mail or documents in accordance with departmental procedures. Perform routine clerical and typing tasks involved in processing varied office materials such as form letters, requisitions, memoranda, and reports or summaries. Prepare and/or compose routine and general correspondence in accordance with established procedures. Independently prepare more complex documentation, reports, charts, graphs, and spreadsheets at designate intervals and as requested. Coordinate special projects. Research budget variance and follow up to resolve issues. Develop advanced presentation materials. Prioritize and resolve inquiries (phone, e-mail, in person). Schedule and maintain calendar of appointments, meetings and travel itineraries, and coordinate related arrangements. Act as a liaison between the department and external groups. Explain policy/procedures to other parties based on knowledge of the company and department guidelines. Collect,compile and analyze moderately complex data and information.   Perform other related duties incidental to the work described herein.   JOB ELIGIBILITY REQUIREMENTS High school education or equivalent. Two years of administrative support experience of increasing variety and/or complexity.   JOB HOURS The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.   Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22311907/patient-service-associate-duke-perinatal https://alumnijobs.cofc.edu/jobs/rss/22311907/patient-service-associate-duke-perinatal Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.     ONSITE POSITION (Monday - Friday: 8:30AM - 5:00PM)     Summary Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check-in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management.     Work Performed Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office c harts, medical records, reports, petty cash and collections bag. File history sheets, ancillary reports and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the encounter forms. Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents. Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/ procedures as requested. Maintain private physician office charts. Prepare encounter forms. Investigate and account for missing encounter forms. Audit encounter forms for completeness and accuracy before batching. Batches encounter forms or charge posting in Maestro Care. Schedule tests and procedures. Complete and distribute ancillary service requisitions. Explain billing to patients according to PRMO credit and collection policies. Determine the amount of cash to be collected based on insurance plan. Check- outpatients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures. Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards   Knowledge, Skills and Abilities Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms.   Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education   Experience Minimum of one year of work experience in directly communicating and activities. Providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks   Degrees, Licensures, Certifications N/A Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22311882/financial-care-counselor-duke-lake-norman-emergency-department https://alumnijobs.cofc.edu/jobs/rss/22311882/financial-care-counselor-duke-lake-norman-emergency-department Mooresville, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Duke Health Lake Norman Hospital Pursue your passion for caring with Duke Health Lake Norman Hospital in Mooresville, North Carolina. The smallest of the four Duke Health hospitals at 123-beds, it offers a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, women's services, and surgical specialties.   Job Summary Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services. Arrange payment options with the patients and screens patients for government funding sources. Hours: 24 hours a week 12hr shifts, 7p-7a rotating   Work Performed Analyze insurance coverage and benefits for service to ensure timely reimbursement. Obtain all Prior Authorization Certification and/or authorizations as appropriate. Facilitate payment sources for uninsured patients. Determine if patient's condition is the result of an accident and perform complete research to determine the appropriate source of liability/payment. Admit, register and pre-register patients with accurate patient demographic andfinancial data. Resolve insurance claim rejections/denials and remedy expediently. Calculate and collect cash payments appropriately for all patients. Reconcile daily cash deposit. Evaluate diagnoses to ensure compliance with the Local Medicare Review Policy. Perform those duties necessary to ensure all accounts are processed accurately and efficiently. Compile departmental statistics for budgetary and reporting purposes. Explain bills according to PRMO credit and collection policies. Implement appropriate collection actions and assist financially responsible persons in arranging payment. Make referral for financial counseling. Determine necessity of third party sponsorship and process patients in accordance with policy and procedure. Examine insurance policies and other third party sponsorship materials for sources of payment. Inform attending physician of patient financial hardship. Complete the managed care waiver form for patients considered out of network and receiving services at a reduced benefit level. Update the billing system to reflect the insurance status of the patient. Refer patients to the Manufacturer Drug program as needed for medications. Greet and provides assistance to visitors and patients. Explain policies and procedures, and resolves problems. Gathers necessary documentation to support proper handling of inquiries and complaints. Assist with departmental coverage as requested. Obtain authorizations based on insurance plan contracts and guidelines. Document billing system accordingto policy and procedure. Enter and update referrals as required. Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage and payment.   Knowledge, Skills and Abilities Excellent communication skills, oral and written. Ability to analyze data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers and supervisors. Must be able to understand and comply with policies and procedures.   Level Characteristics Position responsible for high production generated accurately in accordance with established business processes or regulation. Requires working knowledge of compliance principles. Job allows the opportunity to work independently.   Minimum Qualifications   Education Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business.   Experience Two years experience working in hospital service access, clinical service access, physician office or billing and collections. Or, an Associate's degree in a healthcare related field and one year of experience working with the public. Or, a Bachelor's degree and one year of experience working with the public.   Degrees, Licensures, Certifications None required Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22311902/patient-service-associate-duke-eye-center-at-arringdon https://alumnijobs.cofc.edu/jobs/rss/22311902/patient-service-associate-duke-eye-center-at-arringdon Morrisville, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Duke Health Integrated Practice   Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.   $2,500 Commitment Bonus  for qualifying candidates!   JOB LOCATION Duke Eye Center at Arringdon - 5601 Arringdon Park Dr   JOB SUMMARY We are seeking a  Patient Service Associate to participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, answering incoming phone calls,  cash management and patient appointment scheduling.   JOB DUTIES AND RESPONSIBILITIES Prepare for clinic visits by reviewing next day patients and completing next day preparation activities, enter pre-visit orders and prepare new patient charts. Check-in patient upon arrival in the practice according to established procedures; including, patient identification and verification in electronic health record and entering and editing information as needed. Present and educate patients on required forms and obtain signature as required by policy and procedure, collect and post co-payments and balances on accounts due, copy, file and distribute insurance cards. Coordinate all labs/procedures as requested. Maintain private physician office charts. Prepare and audit encounter forms for completeness and accuracy before batching forms or charge posting in the electronic health record. Schedule tests and procedures and complete and distribute ancillary service requisitions. Answer all incoming calls and answer or redirect all questions appropriately.     JOB ELIGIBILITY REQUIREMENTS Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education. Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks or activities.    JOB HOURS The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.   Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22308821/patient-service-associate-dermatology-dawson-hall-chapel-hill-nc https://alumnijobs.cofc.edu/jobs/rss/22308821/patient-service-associate-dermatology-dawson-hall-chapel-hill-nc Chapel Hill, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.     ONSITE POSITION: Monday -  Friday (7:45 AM - 4:15 PM)     Summary Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check-in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management.     Work Performed Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office c harts, medical records, reports, petty cash and collections bag. File history sheets, ancillary reports and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the encounter forms. Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents. Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/ procedures as requested. Maintain private physician office charts. Prepare encounter forms. Investigate and account for missing encounter forms. Audit encounter forms for completeness and accuracy before batching. Batches encounter forms or charge posting in Maestro Care. Schedule tests and procedures. Complete and distribute ancillary service requisitions. Explain billing to patients according to PRMO credit and collection policies. Determine the amount of cash to be collected based on insurance plan. Check- outpatients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures. Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards   Knowledge, Skills and Abilities Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms.   Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education   Experience Minimum of one year of work experience in directly communicating and activities. Providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks   Degrees, Licensures, Certifications N/A   Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22308838/manager-health-information-mgmt https://alumnijobs.cofc.edu/jobs/rss/22308838/manager-health-information-mgmt Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.   Occ Summary Plans, develops and manages activities, workload, and special projects for the Health Information Management (HIM) Department to meet the standards set by the Hospital and Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Work Performed Plans, organizes and manages the daily activities and workload for the HIM Department to meet the standards set by the hospital and regulatory agencies. Recommends fiscal or budgetary requirements necessary to maintain service within the department. Recruits, selects, trains and supervises subordinate personnel. Recommends various personnel actions, including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules. Plan, develop and manage the orientation, educational programs and in-service training for the employees. Reviews performance in the area of supervision in relation to established goals to include standards and criteria, audits of deficiencies and follow-up; assists in implementing changes to effect continual improvement in services provided; and assures compliance with regulatory and legal requirements. Plans and conducts meetings with subordinates to ensure compliance with established departmental practices and to implement all new policies, changes and standards. Communicates with medical staff, house-staff and physicians' office support staff to determine needs, goals, and necessary changes in systems or policies. Prepares monthly, quarterly and annual statistical reports. Analyzes the data and develops any necessary corrective action plans. Supports/represents the Director of HIM at hospital and health system meetings by assuming on-call responsibility after hours and, as assigned, in the absence of the Director of HIM. Assists the Director of Health Information Services during inspection or review of the Medical Records Department by outside organizations such as the Joint Commission on Accreditation of Hospitals; revises and maintains a well-organized policy and procedure manual. Works on special projects, as assigned. Perform other related duties incidental to the work described herein and perform other related work as required.   Knowledge, Skills and Abilities Considerable knowledge of the functions of a Health Information Management Department. Considerable knowledge of the principles of management and supervision. Ability to interpret and apply established hospital and departmental standards, regulations, and laws to specific operating problems. Knowledge of pertinent federal, state and local regulations governing records and reports of medical care, vital statistics and diseases. Ability to analyze and evaluate data and information and to apply established standards, regulations and laws to specific operating problems. Ability to develop and install new or revised systems and procedures to improve the maintenance and content of medical records. Ability to plan, assign and supervise the activities of subordinate employees. Ability to apply standards and evaluate productivity. Ability to compile complex records and reports. Ability to establish and maintain effective working relationships with other employees.   Level Characteristics N/A   Minimum Qualifications   Education Requires a bachelor's degree in health information management, Computer Science or a related field.   Experience At least four years of experience in health information management, computer science, health services, patient accounting or patient management, with at least two years in a supervisory role.   Degrees, Licensures, Certifications RHIA, RHIT or eligible preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22308840/clinic-manager-orthopaedics https://alumnijobs.cofc.edu/jobs/rss/22308840/clinic-manager-orthopaedics Morrisville, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Duke Health Integrated Practice https://careers.dukehealth.org/us/en/dhip           Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. Clinic Manager- Orthopaedics JOB LOCATION: Duke Orthopaedics Arringdon 5601 Arringdon Park Dr, Morrisville, NC 27560   Job Summary The Clinic Manager is responsible for the daily operational, clinical, administrative, and patient service functions of one or more ambulatory clinic locations. This role ensures high-quality patientcare, efficient clinic operations, and compliance with DUHS policies, procedures, and regulatory standards. The Clinic Manager oversees clinic staff, coordinates resources, supports physician and advanced practice provider teams, and drives performance improvement initiatives. This position reports to the Practice Administrator, and up to the Ambulatory Operations Director to align clinic performance with service line and organizational goals. This role actively participates in planning, resource allocation, and change management efforts within the assigned clinic.   JOB DUTIES AND RESPONSIBILITIES Oversee daily clinic operations, including patient flow, appointment scheduling, access metrics, and service recovery; ensure operational readiness and a patient-centered experience. Supervise and coordinate clinic staff, including scheduling, assignment of duties, performance evaluation, and training.  Monitor and manage operational metrics (volumes, productivity, access, and wait times) to ensure service excellence and efficiency. Partner with nursing and/or clinical leads to ensure compliance with safety, regulatory, and infection control requirements. Participate in the development and monitoring of clinic budgets, including labor and supply costs; identify cost-containment opportunities. Implement quality improvement initiatives and standard work processes to improve patient outcomes and operational performance. Coordinate operational support for physician and APP teams, ensuring efficient clinic workflows and resource availability. Support onboarding, orientation, and training for new administrative staff, and ensure ongoing development for existing team members. Serve as primary administrative contact for clinic-based concerns, escalating issues as appropriate to Practice Administrator or Ambulatory Operations Director.   Knowledge, Skills and Abilities Strong leadership, organizational, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Knowledge of healthcare operations, scheduling systems, and regulatory requirements. Strong interpersonal and communication skills to interact effectively with staff, providers, and patients. Financial acumen, including budget preparation and expense monitoring. Proficiency with electronic health records and operational reporting tools.   JOB ELIGIBILITY REQUIREMENTS Bachelor's degree in healthcare administration, nursing, business, or related field preferred; or an equivalent combination of relevant education and experience. Minimum of three years of related administrative or clinic management experience required. Experience in ambulatory or outpatient clinic operations preferred.    Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22308824/vice-president-supply-chain-strategy https://alumnijobs.cofc.edu/jobs/rss/22308824/vice-president-supply-chain-strategy Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   General Summary The VP, Supply Chain Strategy will lead Duke's enterprise value creation agenda across Duke Health and Duke University by directing strategic sourcing, clinical integration, and shared services to improve cost, utilization, contract performance, supplier value, and operational discipline. This executive converts supply chain strategy into measurable enterprise results across the health system and university while strengthening clinical, academic, and operational trust. Work Performed Enterprise Value Creation Leadership Own a unified enterprise value creation strategy spanning Duke Health and Duke University. Translate financial targets into a governed pipeline of sourcing, utilization, contracting, and shared-services initiatives. Deliver sustained, auditable savings, expense reduction, and margin improvement against the multi-year plan. Strategic Sourcing Leadership Lead all strategic sourcing across clinical and non-clinical categories, including category strategy, negotiation, supplier governance, and activation. Set portfolio strategy across direct contract, GPO, local sourcing, sole-source risk, and standardization pathways. Build a disciplined operating model that improves contracting speed, adoption, compliance, and realized value. Clinical Integration & Utilization Lead the Clinical Integration function with primary emphasis on utilization improvement, evidence-based product decisions, and physician engagement. Use Lumere as the core platform to identify variation, benchmark opportunity, prioritize initiatives, and monitor realized clinical value. Partner with physicians, nursing, service lines, and value analysis leaders to improve supply utilization without compromising quality, safety, or outcomes. Shared Services Leadership Lead the enterprise shared services portfolio, including purchased services, contracting, economic mobility, IT, and capital support functions. Create coordinated strategies that improve total cost of ownership, contract discipline, supplier performance, and speed to value in non-labor spend. Ensure economic mobility and community impact priorities are embedded where they align with Duke's mission and sourcing strategies. Executive Partnership, Governance & Credibility Serve as a senior advisor to clinical, academic, finance, and operational leaders on where and how supply chain can create enterprise value. Lead governance with transparency through dashboards, executive reviews, and initiative tracking that distinguish projected value from realized value. Strengthen Supply Chain's position as a strategic enterprise operator, not simply a transactional service function. Knowledge, Skills, and Abilities Core Strategic Competencies: Strategic leadership and operating model design: Ability to translate enterprise supply chain priorities into clear strategy, governance, structure, and execution plans. Executive communication and stakeholder engagement: Skilled at influencing senior leaders, facilitating alignment across complex stakeholder groups, and communicating clearly at the executive level. Program and portfolio management: Ability to lead large-scale initiatives, manage competing priorities, drive accountability, and ensure measurable progress against strategic goals. Data-driven decision making: Strong ability to use analytics, performance metrics, financial data, and market insights to identify opportunities and guide strategic recommendations. Change leadership and team development: Demonstrated ability to lead through ambiguity, build high-performing teams, support organizational change, and create a culture of collaboration and continuous improvement. Operational & Domain Expertise: Enterprise strategist with systems thinking: Connects category actions, clinician behavior, contract structure, and financial outcomes. Deep command of strategic sourcing: Expertise in non-labor value creation and enterprise shared-services transformation. Strong utilization-management orientation: Fluency in Lumere, value analysis, benchmarking, and physician-led standardization. Cross-functional adaptability: Ability to work across health system and university environments with differing stakeholders, governance models, and decision rights. Execution tracking: Lead large-scale sourcing and utilization portfolios with measurable, auditable enterprise results. Complex spend leadership: Demonstrated success leading purchased services, contracting, IT, capital, or similarly complex indirect spend domains. Level Characteristics Enterprise strategist with systems thinking: connects category actions, clinician behavior, contract structure, and financial outcomes. Deep command of strategic sourcing, non-labor value creation, and enterprise shared-services transformation. Strong utilization-management orientation with fluency in Lumere, value analysis, benchmarking, and physician-led standardization. Ability to work across health system and university environments with differing stakeholders, governance models, and decision rights. Lead large-scale sourcing and utilization portfolios with measurable, auditable enterprise results. Demonstrated success leading purchased services, contracting, IT, capital, or similarly complex indirect spend domains. Minimum Qualifications Education Bachelor's degree in supply chain, business, finance, economics, or a related field. Master's degree is preferred. Experience Position requires a minimum of 15 years in healthcare supply chain experience demonstrating progressive increases in responsibility and scope, including at least five years' experience collaborating with physicians and executives. Degrees, Licensures, Certifications (Note: Based on the provided text, this currently mirrors the experience requirement) Position requires a minimum of 15 years in healthcare supply chain experience demonstrating progressive increases in responsibility and scope including at least five years' experience collaborating with physicians and executives. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22308843/manager-coding-operations https://alumnijobs.cofc.edu/jobs/rss/22308843/manager-coding-operations Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.   Occ Summary Responsible for the oversight of all functions within the Coding Operation departments, including but not limited to providing support at the division level for daily departmental operations, reimbursement opportunities, and various programs. Serve as a member of the team; subscribe to the vision, values and expectations of the Duke University Health System. Work Performed Coding Activities - Oversee coding operations for designated areas of responsibility to ensure assignment and timely management of uncoded accounts. - Act as contact and coordinator for organization coding needs - Maintain routine touch points and monitoring of coding activities with coding team and business partners. - Research coding questions and provide coder feedback. - Ensure timely correction of coding errors and edits - Ensure participation by all coders in education opportunities and develop education where needed. - Identify areas where education to improve complete and accurate coding and billing in compliance with the Professional and hospital systems. - Ensure coding audits are performed concurrently and that the areas being audited are updated in conjunction with the department policies. - Keep abreast of regulatory changes related to coding and documentation and communicate these changes to appropriate corporate and hospital staff. - Oversee management of the coders to ensure turnaround time commitments are met - Support Coder Education initiatives toinclude post-audit, new coder, transition coder, and electronic coding systems. - Assist with policy and procedure maintenance for coding functions. - Read and interpret Local Coverage Determinations, National Coverage Determinations and other payer regulations and guidelines as related to coverage of services. Leadership Activities - Provide direction for the division - Ensure that audit reports are reviewed, accurate, and corrective action plans implemented - Promote and emulate a patient-centric and customer service focus within the division. - Ensure the division is integrated with other departmental areas. - Interacts regularly with physicians, leadership and other associates to ensure compliance and accuracy of coded information. - Develop the division's operational policies, procedures standards and expectations, providing clear opportunities to meet or exceed the entity balanced scorecard objectives. - Conduct performance reviews of direct reports; develop and mentor direct reports and staff. - Responsibilities include interviewing, hiring and training employees; planning, assigning and directing workflow, appraising employee performance; addressing complaints and resolving problems; and proactively managing production and quality control efforts.- Collaborate with other coding managers to ensure consistent implementation of coding policies, procedures, and practice - Maintain strong communication with Director(s) and business partners in reporting of unbilled activities related to coding - Schedule regular staff meetings for updates, new policies, education, open discussion related to healthcare, diversity, training, encouraging positive work environment. Financial Activities - Acts as an internal and external expert in various reimbursement methodologies. - Responsible for the financial, service and productivity performance of the division. - Develop the departmental operating budget and goals. - Proactively monitor, analyze and manage reports and all related documents - Ensure an effective data collection and processing system by reviewing and analyzing data input, processing and data output activities. Perform audits to evaluate the quality and timeliness of coding and abstraction of charges. - Ensure the accuracy, completeness, and timeliness of case processing activities within the major work unit supervised. - Actively participate in the Internal Audit Process exit conferences, providing clarification and supporting information necessary. - Monitor, verify and reconcile expenditures of budgeted funds, compiling information reflecting expenditures, and develop cost- comparisons. - Identify cost savings within the operation. Perform other related duties incidental to the work described herein.   Knowledge, Skills and Abilities Extensive knowledge of ICD-9-CM and CPT coding principles and guidelines Extensive knowledge of hospital/technical and/or professional services reimbursement systems (DRGs, APCs, RBRVUs) Extensive knowledge of federal, state, and payer-specific regulations and policies pertaining to documentation, coding, and billing for professional and technical services; strong managerial leadership, and interpersonal skills; excellent written and oral communication skills; and excellent analytical skills   Level Characteristics Leadership skills/competencies such as building effective teams, being customer-focused, communicating effectively, collaborating, courage, decision quality, developing talent, driving engagement, ensuring accountability, instilling trust, emotional intelligence, and operational effectiveness. Maintains knowledge of applicable coding documentation and billing regulations related to Medicare, Medicaid, and commercial insurance.   Minimum Qualifications   Education BS Health Information Management, Health Informatics, Health Administration, Finance or related field. A master's degree in business administration or health administration is preferred.   Experience Six years of experience in the healthcare industry are required; two of the six years are supervising or coordinating coding activities.   Degrees, Licensures, Certifications Registered Health Information Administrator (RHIA), or Registered Health Information Technician (RHIT), or Certified Coding Specialist (CCS), or Certified Professional Coder (CPC). Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22308809/clinical-documentation-improvement-spec-outpatient https://alumnijobs.cofc.edu/jobs/rss/22308809/clinical-documentation-improvement-spec-outpatient Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health. Duke Nursing Highlights:   Duke UniversityHealth System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility)   This position comes with a one-time commitment bonus of $7500 that is paid in 2 equal installments over 12 months-6-month increments Occ Summary Clinical Documentation Integrity Specialists improve the overall quality and completeness of the medical record. Through concurrent interaction with physicians, nursing staff, case management and medical records coding staff/compliance specialists, they facilitate modifications to clinical documentation to ensure accurate depiction of the level of clinical services, reason for admission, patient severity, risk of mortality and conditions present on admission. Reviews the quality of medical record documentation and conveys deficiencies to house staff and the attending physician. Compiles and documents chart findings in a dedicated CDI database on a daily basis. Communicates with and educates members of the patient care team (physicians, advanced practice providers, patient resource managers, and case management) on an ongoing basis. Participates in select committees and provides education programs as necessary. Work Performed Reviews clinical documentation and facilitates modifications, as needed, to ensure that documentation accurately reflects the reason for admission, intensity of service rendered, risk of mortality, and conditions present on admission for all patients, in compliance with government and other regulations. Maintains a system to identify admissions for chart review Initiates chart review within 24-48 hours of identification Monitors the reviewed medical record every 48 hours to determine compliance with established documentation standards. Notifies the attending physician and house staff officers or other disciplines promptly of chart deficiencies requiring clarification, with a preference for face-to-face communication when practical. Conducts follow-up reviews to ensure points of clarification have been addressed/recorded in the medical record and maintains an ongoing record of the results of each chart review, including responses to each intervention Serves as a resource to physicians and other members of the healthcare team in matters relating to published DRG, SOI/ROM, ICD-9, ICD-10 and PCS information. Maintains a level of practice demonstrating knowledge and understanding of AHIMA practice. Brief and knowledge of compliance and regulatory agency expectations. Compiles and provides timely entry to the CDI database for statistical reporting. Assists as necessary with the review of the medical record post-discharge to determine coding status. Completes timely retrospective review for unanswered concurrent queries ("No Response" queries) Reconciles DRG discrepancies collaboratively with the HIM team to ensure an accurate compilation of codes sent to fiscal intermediary. Maintains awareness of post-discharge charts being held for completion of documentation deficiencies by the CDI department and is educated about the effect such charts have on Accounts Receivable work (DNFB). Maintains a consistent plan for follow-up and completion on such charts. Facilitates ongoing education of staff in chart documentation improvement techniques and practices. Provides periodic informal and formal in-service updates to medical staff and other disciplines on documentation issues using both one-on-one and group forums. Develops and disseminates approved documentation improvement literature. Works with medical records, finance and physician groups to develop work systems to facilitate complete documentation for data reporting purposes. Perform other related duties incidental to the work described herein.   Knowledge, Skills and Abilities Prior Case Management / Utilization Review experience and/or training. Advanced communication and interpersonal skills with all levels of internal and external customers. Excellent written/verbal communication, critical thinking, creative problem solving and conflict management skills. Proficient organization and planning skills. Strong computer skills. Demonstrated knowledge of quality improvement theory and practice.   Level Characteristics Prior Case Management / Utilization Review experience and/or training. Advanced communication and interpersonal skills with all levels of internal and external customers. Excellent written/verbal communication, critical thinking, creative problem solving and conflict management skills. Proficient organization and planning skills. Strong computer skills. Demonstrated knowledge of quality improvement theory and practice.   Minimum Qualifications   Education BSN or PA (Physician's Assistant) or NP (Nurse Practitioner) or Doctorate degree in a medically related field required.   Experience Three years of progressive healthcare experience in an acute care setting. Previous chart review experience (case management utilization review) preferred. Excellent written/verbal communication, critical thinking, creative problem solving and conflict management skills in addition to proficient organization and planning skills are required. Demonstrated knowledge of quality improvement theoryand practice.   Degrees, Licensures, Certifications Currently licensed and/or registered as a professional nurse/physician assistant/MD in the state of North Carolina is preferred. CCDS, CCS, or CDIP preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22308837/patient-service-associate-cardiology-arringdon https://alumnijobs.cofc.edu/jobs/rss/22308837/patient-service-associate-cardiology-arringdon Morrisville, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.     ONSITE POSITION: Monday - Friday: First Shift       Summary Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check-in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management.     Work Performed Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office c harts, medical records, reports, petty cash and collections bag. File history sheets, ancillary reports and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the encounter forms. Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents. Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/ procedures as requested. Maintain private physician office charts. Prepare encounter forms. Investigate and account for missing encounter forms. Audit encounter forms for completeness and accuracy before batching. Batches encounter forms or charge posting in Maestro Care. Schedule tests and procedures. Complete and distribute ancillary service requisitions. Explain billing to patients according to PRMO credit and collection policies. Determine the amount of cash to be collected based on insurance plan. Check- outpatients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures. Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards   Knowledge, Skills and Abilities Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms.   Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education   Experience Minimum of one year of work experience in directly communicating and activities. Providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks   Degrees, Licensures, Certifications N/A Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22308841/cma-medical-oncology-clinic-duke-regional-durham-nc https://alumnijobs.cofc.edu/jobs/rss/22308841/cma-medical-oncology-clinic-duke-regional-durham-nc Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range ofmedical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services. Duke Nursing Highlights:   Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility)   Occ Summary The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. Work Performed Clinical responsibilities: The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures. Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record. Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the physician. Administrative responsibilities: The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in MaestroCare, checkout patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms. Performs other administrative duties as directed. May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees. Knowledge, Skills and Abilities Good customer service skills. Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming. Heavy lifting and the ability to transport stretcher and wheelchair patients may be required. Working knowledge of sterile techniques and special procedures that are applicable to work performed. Working knowledge of procedures and techniques involved in administering routine and special treatments to patients. Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions. Age specific competencies. Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information Ability to establish and maintain effective working relationships with patients and clinic staff Typing skills Medical terminology Levels II and III -- Ability to independently seek out resources and work collaboratively Level Characteristics N/A Minimum Qualifications Education Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureauof Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level IV -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Experience Level I -- No experience required. Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting. Level III -- 2 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Level IV -- 3 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II, III, and IV. Degrees, Licensures, Certifications Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA orARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level IV -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22308827/financial-care-counselor-2a-clinic-non-oncology-infusion https://alumnijobs.cofc.edu/jobs/rss/22308827/financial-care-counselor-2a-clinic-non-oncology-infusion Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.   Duke 2A Clinic Non Oncology Infusion Financial Care Counselor Work hours: Monday - Friday 8:30am - 5:00pm, with some weekends   *** DUHS Commitment Bonus Program $5000.00 (paid in 2 installments over 12 months - 6 month increments) *** * Only new hires who have not worked for Duke University in the past 12 months (at the time of offer) are eligible to receive the commitment bonus.   Duke University Health System - Patient Revenue Management Office (PRMO)  seeks to hire a  Financial Care Counselor  who will embrace our mission of Advancing Health Together.   Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services. Arrange payment options with the patients and screens patients for government funding sources.   Work Performed   Analyze insurance coverage and benefits for service to ensure timely. Obtain authorizations based payment on insurance plan contracts and guidelines. Document billing system. Explain bills provides assistance to visitors and patients. Explain policies and departmental coverage as requested. Calculate and according to PRMO credit and collection policies. Implement appropriate collect cash payments appropriately for all patients. Reconcile daily necessity of third party sponsorship and process patients in accordance reimbursement. Obtain all Prior Authorization Certification and/or authorizations as appropriate. Facilitate payment sources for uninsured patients. Determine if patient's condition is the result of an accident and perform complete research to determine the appropriate source of liability/payment. Admit, register and pre-register patients with accurate patient demographic and financial data. Resolve insurance claim rejections/denials and remedy expediently.  Evaluate diagnoses to ensure compliance with the Local Medicare Review Policy. Perform those duties necessary to ensure all accounts are processed accurately and efficiently. Compile departmental statistics for budgetary and reporting purposes. Collection actions and assist financially responsible persons in arranging payment. Make referral for financial counseling. Determine with policy and procedure. Examine insurance policies and other third party sponsorship materials for sources of payment. Inform attending physician of patient financial hardship. Complete the managed care waiver form for patients considered out of network and receiving services at a reduced benefit level. Update the billing system to reflect the insurance status of the patient. Refer patients to the Manufacturer Drug program as needed for medications. Greet and procedures, and resolves problems. Gathers necessary documentation to support proper handling of inquiries and complaints. Assist with according to policy and procedure. Enter and update referrals as required. Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage   Knowledge, Skills and Abilities     Excellent communication skills, oral and written. Ability to analyze relationships with patients, physicians, co-workers and supervisors. data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service-oriented working,  Must be able to understand and comply with policies and procedures.   Level Characteristics   Position responsible for high production generated accurately in accordance with established business processes or regulation. Requires working knowledge of compliance principles. Job allows the opportunity to work independently.     MINIMUM QUALIFICATIONS   Education     Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business.   Experience   Two years experience working in hospital service access, clinical service access, physician office or billing and collections. Or, an Associate's degree in a healthcare related field and one year of experience working with the public. Or, a Bachelor's degree and one year of experience working with the public.   Degrees, Licensures, Certifications   None required   Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22308814/clinical-operations-supervisor-cardiology-diagnostic-unit https://alumnijobs.cofc.edu/jobs/rss/22308814/clinical-operations-supervisor-cardiology-diagnostic-unit Raleigh, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Duke Health Integrated Practice   Pursue your passion for caring with Duke Health Integrated Practice, which comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.   JOB LOCATION Duke Cardiology of Raleigh - 3320 Wake Forest Rd   JOB SUMMARY We are seeking a  Clinical Operations Supervisor to manage and coordinate patient care and personnel need in a Cardiology Diagnostic Unit; plan, develop, implement and evaluate ambulatory health care services, programs and activities. Perform daily clinical operation of Echocardiography and Vascular ultrasound including echocardiograms, stress echo?s, treadmills, carotids, AAA, ABI, renal, and lower extremity ultrasound.  Position requires entering preliminary interpretations on all procedures. This position is required to be flexible with clinic hours and Duke Cardiology Heart locations.   JOB DUTIES AND RESPONSIBILITIES Develop and implement departmental policy and procedures to solve specific operating problems and improve patient care.  Manage specific clinic in absence of Practice Administrator/Nurse Manager; and be available on-call for emergencies involving the facility, staff members and patients. Complete timely and thorough echo, stress echo and vascular scans and documentation. Demonstrates proficiency by performing routine and urgent echocardiograms, including but not limited to 2-dimensional, 3- dimensional, Doppler, and Stress Echocardiogram, as requested by physician and in accordance with standard practices. Manage Cardiology procedural services delivered in the clinic.  Implement cardiology related procedural updates and new services. Cross coverage as needed in echocardiography and vascular.   Accurate documentation and measurements for procedures performed and studies appropriately assigned. Prepare paperwork for each study and ensure all necessary documentation is available. Ability to thoroughly, and efficiently, evaluate pathology following current guidelines (American Society of Echocardiography (ASE), American College of Cardiology (ACC), etc.). Perform pre-arrival assessment of patient's medical record to obtain history of symptoms and necessary information for performance of diagnostic procedures. Manage various personnel actions including, but not limited to hiring, orientation, performance appraisals, promotions and scheduling; and counsel and conduct formal discipline of clinical staff. Develop and implement quality assurance programs relating to Cardiology imaging accreditation (IAC) and calibration and maintenance of equipment.  Develop and implement processes to enhance clinic operations and practices for ongoing quality improvement.   Collaborate with Practice Administrator/Nurse Manager in determining the fiscal requirements of the specific clinic; submit budgetary recommendations, including necessary nursing personnel and patient care materials necessary for the provision of care. Cultivate exemplary customer service throughout the organization; promote effective communication skills to include, but not limited to problem solving, assertiveness, and support for team members, feedback, active listening and conflict resolution. Identify clinical operational needs; manage appropriate level of equipment and supplies and monitors equipment maintenance. Assess the environment and make recommendations to ensure optimal patient comfort, safety and compliance with various regulatory bodies (OSHA, JCAHO, etc.). Enforces regulatory and compliance requirements (HIPPA, JCAHO, etc). Accountable for understanding, enforcing and following all internal controls, particularly as they relate to cash management policies and procedures. Develop, coordinate and participate in training programs in ambulatory clinical cardiology. Perform other related duties incidental to the work described herein.   JOB ELIGIBILITY REQUIREMENTS Work requires a bachelor's degree in biology, physiology, psychology or related scientific field.   Work requires four years of clinical technical experience to gain expertise in the principles, theories, procedures and equipment in the clinical area of assignment.  Cardiology experience preferred. Certification in both echocardiography and vascular ultrasound. Basic Life Support (BLS) required.  Advanced Cardiac Life Support (ACLS) Preferred depending on clinic need. Prefer certification from American Registry for Diagnostic Medical Sonography (ARDMS)/Cardiovascular Credentialing International (CCI) Certification in Adult Echocardiography (RDCS or RCS respectively), or CCI Advanced Cardiac Sonographer (ACS).   KNOWLEDGE, SKILLS, AND ABILITIES Clinical Quality Management and Service Orientation Accountability Planning, prioritization and time management Problem solving and innovation Supervision and team building Budget projections Statistical Reporting Personnel practices Active Listening and effective communication skills Customer service Identifying and recruiting top talent Developing and retaining talent Showing support Teambuilding Conflict prevention and management Medical terminology Office procedures Inventory 2D, 3D, and stress echocardiography imaging Echocardiography and vascular ultrasound experience in a hospital setting or large cardiology clinic. Complete thorough studies and reports within allotted time frames. Work well under pressure and time constraints. Self-motivated, works well independently and as a team. Timely and accurate reporting with experience in EPIC. Experience and working knowledge of Phillips and GE systems. Able to multitask throughout the day. Reach out for additional tasks when caught up. Work well with patients and be sensitive to their needs and abilities. ICAEL & ICAVL standards and reporting requirements. Preparing patients for stress testing. Experience with administering Ultrasound Enhancing Agent. Effective communication, team support, initiative, and patient centered. Ability to function independently, while maintaining quality and meeting the labor standard of 1 procedure including report per hour.  Understanding of Cardiac Pathology and the ability to verbalize evaluating them appropriately. Understanding of ultrasound physics, image optimization.    JOB HOURS The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.   Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22305765/registered-nurse-emergency-department-float-pool-rn https://alumnijobs.cofc.edu/jobs/rss/22305765/registered-nurse-emergency-department-float-pool-rn Durham, North Carolina, Work Schedule   Full Time or Part Time Day or Night Shifts: 3, 12-hour shifts with varying weekends Weekend option for Experienced RNs working Fridays, Saturdays and Sundays at the higher weekend differential rate opportunities are also available.   At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Registered Nurse (Experienced RN) Duke University Health System Float Pool - Emergency Department Float among the Emergency Departments at Duke University Hospital, Duke Regional Hospital, and Duke Raleigh Hospital.   Duke University Health System seeks to hire an experienced Registered Nurse who will embrace our mission of  Advancing Health Together.  Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time. Our Duke Health culture commitments are:  Put People First, Be Clear and Empower, and Adapt to Improve.     The  Emergency Department Nursing Float Pool  team provides patient care and support for a variety of patients in our Emergency Departments. Nurses in this department would work as a part of a multidisciplinary team.  Ideal candidates will have a passion for teamwork, demonstrate accountability and have an appreciation for patient and family-centered care.    What you will do:   In the Float Pool, it is embedded in our staff to "rise to the challenge and adapt to situations."  Due to the extensive training received in each area, our staff continue to be clinical experts, offering a broad skill set and range of knowledge throughout the various patient populations.  Unlike other health systems in the area, Duke offers the same benefits to Float Pool staff as unit dedicated staff. The float pool offers a dynamic opportunity for a wide range of experiences in order to build your career.   As a  Clinical Nurse II  in Duke University Health System, you will plan and provide professional nursing care for patients in accordance with the medical and nursing plans of care and established policies and procedures. Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing.   Plan, provide, supervise and document professional nursing care utilizing the nursing process for patients in accordance with physician orders and established policies and procedures. Use professional nursing judgment to individualize the plan of care based on assessment of the patient's baseline needs and response to care.   Delegate tasks and supervise the activities of other licensed and unlicensed care providers.   Assist other nursing personnel in the delivery of nursing care.   Monitor and initiate corrective action to maintain the environment of care including equipment and material resources.   Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings.   Act as preceptor and support the development of other staff and formal learners.   Participate in the identification of clinical or operational performance improvement opportunities and in performance improvement activities.   Adheres to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.    Perform other related duties incidental to the work described herein.   What you can expect:   Multitask in myriad ways - document assessments, plan of care, interventions, evaluation and re-evaluation of patient status, assess nursing needs of acute and chronically ill patients, independently seek out resources and work collaboratively. Educate patients and families in accordance with the nursing plan of care. Relationship management with patients, families, visitors, healthcare team, physicians, administrators, leadership and others.   What we will provide:   Float Pool RN Premium of $5.00 per hour   Paid Training: On average 6-10 weeks   Opportunities for a Lifetime. Duke University Health System is committed to providing robust learning and development from Office of Continuing Education.   Career Ladder Advancement   PTO accrual   Nursing Specialty Certification Bonus    Tuition Assistance   Up to $25,000 Nurse Loan Forgiveness - ALL full time (at least 0.75 FTE) RN positions are eligible.    Relocation assistance available for Nurses relocating greater than 50 miles to Durham, NC.    Employee Referral Program   Employees? Retirement Plan, a traditional defined benefit pension plan designed to provide you with a guaranteed monthly income at your retirement, paid for entirely by Duke and fully vested after five years of service.    Duke Faculty and Staff 403(b) Retirement Plan - team members may elect to have a portion of each paycheck deducted and contributed to a plan administered by Fidelity.   Comprehensive Benefits: Medical, Dental, Vision, Employee Pension plan and much more.   Opportunities for a Lifetime. Duke University Health System is committed to providing robust learning and development from Office of Continuing Education.   What you will need:   Graduation from an accredited Bachelor?s Degree in Nursing (or higher) OR Associate's Degree in Nursing OR Nursing Diploma program.   Twelve months of Emergency Department clinical experience is required for Experienced Registered Nurses. Two or more years of RN experience in Emergency Department preferred.   ***All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within seven years of their start date.     Licensure and Certification Required:   Current registration with North Carolina State Board of Nursing as a registered professional nurse OR current compact RN licensure to practice in the state of North Carolina required.   BLS, ACLS, PALS   NIH, CPI Certification required   To learn more about the Duke Registered Nurse Float Pool, Visit:  https://today.duke.edu/2022/10/nursing-float-pool-ready-answer-call Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22305810/clinical-nurse-specialist-cns-certified https://alumnijobs.cofc.edu/jobs/rss/22305810/clinical-nurse-specialist-cns-certified Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke University Hospital   Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.   HIRING INCENTIVES - $7,500 Commitment Bonus ($1875 paid after every 6 month of completed work experience - paid in four equal installments over 2 years) - up to $8,000 relocation budget if moving 50 or more miles to live close to Duke Job Location Infusion Centers across Duke University Health System   Job Summary The Duke Health Infusion Clinical Nurse Specialist (Infusion CNS) collaborates with members of the healthcare team to enhance patient care in the non-oncology ambulatory infusion setting by serving as an expert resource and consultant to nursing staff and providing evidence-based clinical expertise to patients.  They are a clinician, educator, investigator, consultant, role model and leader. They make clinical judgments based upon a synthesis of current research, concepts, principles, theories, and outcomes to solve complex problems. The Infusion CNS is a dynamic and positive role model for nursing staff.  They function as an integral part of a larger interdisciplinary team contributing to excellence in patient care, research, teaching, and in providing leadership to the nursing staff and to the organization.   Job Duties and Responsibilities Direct Care Conducts complete and accurate patient assessment Synthesizes assessment data, advanced knowledge, and experience, using critical thinking and clinical judgment for clinical problems amenable to CNS intervention. Employs evidence-based clinical practice guidelines tailored to the individual Supports the development, implementation and evaluation of standards of practice, guidelines, policies, procedures, and protocols. Selects, develops and/or implements evidence-based clinical interventions and systems to achieve defined patient and system outcomes.  Prescribes nursing therapeutics, interventions, diagnostic measures, equipment, procedures, and treatments to meet the needs of patients, families and groups, in accordance with professional preparation, institutional policy, state and federal laws and practice acts. Evaluates outcomes of nursing practice for safety, timeliness, effectiveness, efficiency, efficacy and patient-centered care. Differentiates between outcomes that require care process modification at the individual patient level and those that require modification at the system level. Coordinates the care of patients with use of system and community resources to assure successful health/illness/wellness transitions, enhance delivery of care, and achieve optimal patient outcomes. Coaching Assesses learning needs of nursing staff; plans and implements appropriate educational forums and opportunities to address critical learning needs and skills. Participates in education of nurses and other health care providers to include but not limited to pre-professional, graduate and continuing education opportunities. Contributes to the advancement of the profession as a whole by disseminating expert knowledge and outcomes of CNS practice through presentations and publications. Mentors health professionals in applying the principles of evidence-based care. Uses coaching and advanced communication skills to facilitate the development of effective clinical teams. Provides leadership in conflict management and negotiation to address problems in the healthcare system. Identifies patient/family education needs and priorities.   Coaches patients and families to help them navigate the healthcare system. Participates in developing, implementing and evaluating patient education resources and programs appropriate to the patient?s developmental level, health literacy level, learning needs, readiness to learn, and cultural values and beliefs. Provides education to individuals, families, groups and communities to promote knowledge, understanding and optimal functioning across the wellness-illness continuum. Collaboration Assists staff in the development of innovative, cost effective programs or protocols of care Assesses the quality and effectiveness of interdisciplinary, intra- agency, and inter-agency communication and collaboration. Establishes collaborative relationships within and across departments that promote patient safety, culturally competent care, and clinical excellence Facilitates intra-agency and inter-agency communication. Provides leadership for establishing, improving, and sustaining collaborative relationships to meet clinical needs. Practices collegially with medical staff and other members of the healthcare team so that all providers? unique contributions to health outcomes will be enhanced. Systems Leadership Facilitates the provision of clinically competent care by staff/team through education, role modeling, teambuilding, and quality monitoring. Role models advanced practice professional nursing through conduct, appearance, communication, mutual respect, leadership, ethical decision-making, critical thinking, continuous learning and problem-solving skills Performs system level assessments to identify variables that influence nursing practice and outcomes, including but not limited to: Population variables (age distribution, health status, income distribution, culture) Environment (schools, community support services, housing availability, employment opportunities) System of health care delivery Regulatory requirements Internal and external political influences/stability Health care financing Recurring practices that enhance or compromise patient or system outcomes. Determines nursing practice and system interventions that will promote patient, family and community safety. Uses effective strategies for changing clinician and team behavior to encourage adoption of evidence-based practices and innovations in care delivery. Provides leadership in maintaining a supportive and healthy work environment. Provides leadership in promoting interdisciplinary collaboration to improve care through: outcome-focused patient care programs performance improvement clinical research Evidence based practice, Quality Improvement and Research Analyzes research findings and other evidence for their potential application to clinical practice Integrates evidence into the health, illness, and wellness management of patients, families communities and groups Applies principles of evidence-based practice and quality improvement to all patient care. Assesses system barriers and facilitators to adoption of evidence- based practices. Designs programs for effective implementation of research findings and other evidence in clinical practice Cultivates a climate of clinical inquiry across spheres of influence Fosters an interdisciplinary approach to quality improvement, evidence-based practice, research, and translation of research into practice Participates in establishing quality improvement agenda for unit, department, program, system or population Uses quality monitoring data to assess the quality and effectiveness of clinical programs in meeting outcomes. Develops quality improvement initiatives based on assessments. Provides leadership in the design, implementation and evaluation of process improvement initiatives. Provides leadership in the system-wide implementation of quality improvements and innovations. Participates in the conduct or implementation of research. Ethical Decision-Making, Moral Agency and Advocacy Competency Engages in a formal self-evaluation process, seeking feedback regarding one?s own practice, from patients, peers, professional colleagues and others Fosters professional accountability in self or others. Facilitates resolution of ethical conflicts Facilitates patient and family understanding of the risks, benefits and outcomes of proposed healthcare regimen to promote informed decision making.   Job Eligibility Requirements Education Graduate of an accredited MSN or DNP Adult-Gerontology Clinical Nurse Specialist program   License      Current unrestricted RN license issued by or recognized by the NCBON with recognition to practice as a Clinical Nurse Specialist   Certification  Clinical Nurse Specialist, Adult-Gerontology (AGCNS-BC or ACCNS-AG) Note: NPs and PAs are ineligible; this position is for CNS educated/certified individuals only.   Experience Minimum 3 years of RN clinical experience is required Infusion experience preferred. OR equivalent combination of relevant education and/ or experience   Physical and Mental Requirements: Knowledge of professional nursing theory, clinical practice standards, and scope of a nurse clinician role. Able to independently seek out resources and work collaboratively to solve complex problems. Able to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership, and others. Able to use sensory and cognitive functions to process and prioritize information, perform health assessments, treatment, and follow-up. Able to use fine motor skills Able to record activities, document assessments prepare reports and presentations Able to use computer and learn new software programs Able to provide leadership in clinical area of expertise and in meeting organizational goals Able to navigate the Hospital and DUHS to provide clinical expertise to specific patient populations Able to withstand prolonged standing and walking with the ability to move or lift at least fifty pounds Able to remain focused and organized Able to work collaboratively with all levels of personnel   J ob Hours 1.0 FTE position, Monday-Friday, 8am - 5pm and other hours as needed to fulfill the responsibilities of the position.      Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22305830/charge-code-auditor https://alumnijobs.cofc.edu/jobs/rss/22305830/charge-code-auditor Durham, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke Nursing Highlights:   Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility)   Occ Summary Responsible for the entry of nursing documentation and patient charges into the surgical information system. Audits records and charges for accuracy. Assist Business Services and Auditing Department with billingissues and performs audits of all records. Identifies hospital charging and nursing documentation issues and relates these to the appropriate department managers. Work Performed Reconciles the number of charge sheets received in the OR/Endo daily census Reviews patient charts for completeness and verifies that all information is accurately documented on the charge sheet Documents additions and corrects errors to charge sheet according to departmental standards Communicates with staff for needed documentation for accurate charging and billing Communicates departmental charging issues to the appropriate department manager Provides ongoing education for staff to communicate and improve charge capture and documentation Tracks supply items charges under miscellaneous codes and completes paperwork to establish specific charge codes Enters appropriate patient charge codes into surgical information system Educates and orients staff to the charging practices and documentation standards for the department Provides support to Billing, Patient Accounting, and insurance representatives to assist with billing issues and patient inquires Maintains an understanding of medical record practices, standards, and regulations Develop and maintain current written policies, procedures, and guidelines Knowledge, Skills and Abilities Knowledge of scope of the registered nurse and surgical technologist Knowledge of and appropriate application of nursing process Knowledge of theory, practice, and procedures Ability to assess nursing documentation for accuracy Knowledge of supplies required for various surgical procedures Able to independently seek our resources and work collaboratively Ability to establish and maintain effective working relationships Able to use computer and learn new software programs Able to withstand prolonged periods of sitting Able to remain focused and organized Working knowledge and completion of appropriated JCAHO and other regulatory requirements Level Characteristics The Charge Code Auditor is a representative of Surgical Services management. Position directly impacts revenue capture and must work collaboratively and independently to meet deadlines. Minimum Qualifications Education BSN Required Experience Three years of nursing experience is required Degrees, Licensures, Certifications Current or compact RN licensure in the state of North Carolina required. BLS required. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22305775/patient-service-associate-duke-lake-norman-spine-and-pain-management https://alumnijobs.cofc.edu/jobs/rss/22305775/patient-service-associate-duke-lake-norman-spine-and-pain-management Mooresville, North Carolina, At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   Duke Health Lake Norman Hospital Pursue your passion for caring with Duke Health Lake Norman Hospital in Mooresville, North Carolina. The smallest of the four Duke Health hospitals at 123-beds, it offers a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, women's services, and surgical specialties. Job Summary Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management. Hours: 8am-5pm Monday thru Thursday and 8am-1pm Friday   Work Performed Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office charts, medical records, reports, petty cash and collections bag. File history sheets, ancillary reports and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the encounter forms. Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents. Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/procedures as requested. Maintain private physician office charts. Prepare encounter forms. Investigate and account for missing encounter forms. Audit encounter forms for completeness and accuracy before batching. Batches encounter forms or charge posting in Maestro Care. Schedule tests and procedures. Complete and distribute ancillary service requisitions. Explain billing to patients according to PRMO credit and collection policies. Determine the amount of cash to be collected based on insurance plan. Check-out patients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures. Answer telephone, take and deliver messages to physicians, nurses and others. Report obtainedmedical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards   Knowledge, Skills and Abilities Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms.   Level Characteristics N/A   Minimum Qualifications   Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education   Experience Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks or activities.   Degrees, Licensures, Certifications N/A Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Mon, 08 Jun 2026 00:51:21 -0400