EOE Statement:
Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
Job Type/Schedule:
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Pediatrics Allergy, Immunology & Pulmonary Medicine. The position is located at the Northwest Tower. This position is for the Medical School Campus.
Essential Functions:
POSITION SUMMARY: Position performs secretarial duties scheduling patient appointments, completing registration and triaging patient incoming phone calls. PRIMARY DUTIES AND RESPONSIBILITIES: - Serves as liaison between patients, physicians, and staff, providing routine information to patient medical inquiries.� Route to nurse or on call fellow/attending via alpha page, email confirmation and/or task as appropriate.
- Greets visitors, answers telephones, takes messages, and screens patient inquiries, providing information according to departmental procedures and policies.������
- Maintains physicians’ daily appointment schedules and calendars (AIPM Northwest Tower faculty) and CVs in WUPS.� Schedules meetings, arranges conference calls and reserves catering services as needed.� Adds all out-of-context visits to physicians’ calendars.
- Provides general administrative assistance to Northwest Tower faculty, fellows and clinical staff.
- Maintain inpatient and outpatient calendars and SLCH call system for AIPM.
- Maintains PS and staff Out of Office Calendar for AIPM.
- Book travel and complete travel expense reports for AIPM clinical staff, fellows and faculty.
- Manages Sfaxes.� Assists with retrieval and delivery of reports, films, etc.������
- Provides backup coverage for Transplant and Bronch scheduling.
- Utilize EPIC Workques, Inbasket pools and Scheduling system for patient information tracking (PFT’s, f/u visits).
- Assist in obtaining insurance information and/or authorizations/or referrals.� Back up for Pre cert coordinator regarding insurance and authorizations.
- Work past pending and missing charge reports to completion.
- Monitor AIPM office supplies and submit order request to accounting assistant on a timely basis.� Arrange for office equipment repair as needed.
- Maintain Backfill Calendar for the AIPM division, support Physicians with Division clinic expectations and make changes within IDX, Allscripts and EPIC.
- Maintain division’s licensure.
- Distribute mail and notify mailroom of any changes to mailboxes.
- Request medical records from Iron Mountain.
Required Qualifications:
Equivalent of high school diploma with 2 years of experience in healthcare/medical-related office setting
Preferred Qualifications:
Ability to type and use various software packages, and working knowledge of medical terminology; effective verbal, written and interpersonal communication skills; demonstrated decision-making skills and ability to work independently; working knowledge of general office equipment and computers (specifically Microsoft Office)
Salary Range:
The hiring range for this position is $14.03 - $17.53 per hour.
Benefits:
-Retirement Savings Plan
-22 vacation days
-8 Paid Holidays
-Sick Time
-Tuition benefits for employee, spouse and dependent children
-Free Metro Link/ Bus pass
-Free Life Insurance
-Health, Dental, Vision
-Health Savings Accounts (HSA)
-Long Term Disability Insurance
-Flex Spending Plan
-Other Benefits
Med School HR website (medschoolhr.wustl.edu)
Internal Applicant Instruction:
This position is grade G05.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation. |
