| Department: MED-Emergency Medicine
Salary/Grade: EXS/7 Job Summary
Oversees a major division/department-wide program or project. Provides direction and thought leadership to develop strategic administrative initiatives that meet the mission/objective of the program/project. Oversees the effective, compliant, & efficient daily management of all operational, financial, & business functions in support of the program/project & in coordination with central offices such as HR, Budget, Facilities, IT, & Provost. Represents program/project on internal & external business affairs & is viewed as an expert resource regarding program/project administrative affairs. The program/project is summarized below. (Definitions: Program: plan or system of taking action toward a goal. Project: planned actions with specified beginning & end.) This position manages quality, clinical operations, financial performance, clinical productivity, and the associated research programs affiliated with these content areas. In working with the chairman of the department and the department administrator, this person is responsible for these areas. Ares of responsibility include:
Administration
Budget & Financial
Communications
Evaluation
Events
Facilities & Safety
Faculty Support
Grants/Contracts
IT Services
Outreach
Program Development
Recruitment
Regulatory Compliance
Strategic Planning Specific Responsibilities:
Administration - Oversees & ensures that day-to-day operations are appropriately managed, efficient and effective.
- Operationalizes goals & objectives; ensures that resources are created or obtained.
- Manages customer service; creates associated practices & procedures & metrics to measure success.
- Analyzes data & recommends & implements changes & improvement to better ensure attainment of mission.
- Manages logistics requirements, including facilities, venue, scheduling, technology, instruction, catering, etc.
- Oversees documentation of agreements between NU and partner institutions, ensuring that agreements are complete and reviewed by all necessary NU officials.
- Ensures necessary hardware, software & network infrastructure technology services are appropriated from central or internal IT.
Budgets & Financial - Ensures that the program/project meets associated revenue & expense goals.
- Develops and implements ideas for improving business processes, and increasing program/project revenues and margins.
- Plans & manages complex budget(s) which fund strategic mission including financial sustainability & enhancement models.
- Oversees all daily, monthly & annual financial activities including transactions, analysis, & reporting.
- Communication, Outreach & Recruitment
- Directs program/project marketing/branding efforts.
- Identifies and implements short- and long-term strategies and plans to meet program/project goals.
- Engages in outreach/field relations serving a number of goals, including recruitment, participation, sponsorship, relationship building, etc. to support continued program/project development & improvement.
- Interacts with internal/external resources & organizations to identify new markets & opportunities.
- Builds relationships with program/project alumni to develop and cultivate professional networks, financial resources, and sense of community among alumni.
Evaluation - Oversees development & implementation of evaluation processes, quantitative & qualitative measurements that ensure that program/project benchmarks are successfully attained and communicated in a timely and efficient manner.
- Manages evaluation processes; recommends & implements changes for enhancement; monitors effectiveness through follow-up evaluation studies.
- Collaborates with internal/external resources to develop meaningful outcome measurements and methods of program/project evaluation that will lead to enhancement.
Events - Develops a comprehensive program of events such as lectures, symposia, speaker series, workshops, conferences, cultural events etc. in collaboration with internal & external resources.
- Faculty Support
- Oversees recruitment of faculty
- Oversees all aspects of faculty administrative tasks (colloquium, seminar, travel, faculty COI survey, annual report, etc.) ensuring optimal faculty support.
- Grants & Contracts
- Builds relationships with Principal Investigators (PIs) & NU research associated offices
- Manages payroll administration for research appointments.
Program Development - Manages goals, objectives, outcome measurements and metrics, financial feasibility, marketing strategies and collaboration opportunities with other internal and external organizations.
- Provides leadership for planning, scheduling, delivering and maintaining program(s)/project(s) to sustain quality instruction in all educational activity.
- Manages for consistently high quality standards across all partner programs/projects, including admissions, teaching, grading, service levels, and facilities.
Regulatory Compliance - Ensures compliance with all applicable federal, state, local & NU laws, regulations, policies & procedures.
- Oversees creation and/or implementation of associated training.
Strategic Planning - Creates & leads a coordinated program of activities designed to increase program/project objectives.
- Develops & executes strategies to involve internal/external constituents and cultivate new individual, corporate, institutional and/or foundation collaborations.
- Supervision
- Supervises 1-2 staff.
- Performs other duties as assigned.
Minimum Qualifications: - Bachelor’s in business, accounting or a related field + four years program administration or similar experience; or 6 years program administration or similar experience.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States. |
