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Assistant Director of Financial Counseling Services
Northeastern University
Assistant Director of Financial Counseling Services
Northeastern University
 Assistant Director of Financial Counseling Services About Northeastern: Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus. Our locationsin Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahantare nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research. Northeastern's comprehensive array of undergraduate and graduate programs in a variety of on-campus and online formatslead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers. About the Opportunity: The Assistant Director of Financial Counseling Services, Roux Institute is responsible for assisting with the coordination and selection of recipients for the Roux Institute's generous scholarship programs, compiling and analyzing the data necessary to make appropriate selections, producing reporting to continue the promotion of fundraising for scholarships, and counseling prospective students on all financial opportunities that help to pay for the remaining balance of their program's tuition. The Assistant Director will also be responsible for providing counseling services to students around the topics of bill payment, long term financing options for student charges, payment plan and student loan opportunities. The Assistant Director will work collaboratively with the Roux Institute's Enrollment and Learner Services teams as well as Northeastern University's central teams, including the Director of Graduate Financial Aid, Advancement, and the individual Colleges at Northeastern to ensure accurate awarding and reporting of all Roux Institute funds. Additionally, the Assistant Director will work with the office of Student Accounts to facilitate bill payment plans and activities. Working with the Director of Graduate Financial Aid and the Office of Student Accounts, the Assistant Director represents Student Financial Services when working with the Roux Institute enrollment team to recruit, enroll, financially counsel and retain students, including attending any enrollment and recruitment events, such as open houses, orientations, and online presentations. Responsibilities: The Assistant Director advises and counsels a caseload of Roux Institute students/families on the availability of financial aid, the delivery process for receiving it, and the reconciliation processes required to ensure that financial aid funds are transferred to student accounts. The Assistant Director reviews student applications, performs verification procedures, reviews/evaluates appeals, and intercedes for students with participating departments (college admissions and student services departments, the Registrar's Office, OGS, DCAVS. Etc.). The Assistant Director will provide enhanced financial counseling in order to assist student with financing and paying for their degree, including providing students with a long term plan to finance their degree including all offered scholarships, loans, payment plan, employer funding, etc. Working with the Director of Graduate Financial Aid and the Student Account Office, assist in training and advising the members of the Roux Institute Student Enrollment team on policies and procedures relating to the administration and processing of all SFS related functions around financial aid and student account activities. The Assistant Director will also provide Student Accounts functions as needed, including processing of payments, scholarship checks, advising students on the use of Flywire, reviewing payment plan options and long term financial understanding of paying for a Northeastern education. Processes third-party payments (wires, credit card, checks), adjustments, reconciles accounts, follows through on collection activities for delinquent accounts, de-links students as a result of unresolved delinquent accounts and communicates to students accordingly. Coordinates the process of creating new third party accounts and agreements for Roux Institute students. Creates and maintains documentation related to third party policies and procedures. The Assistant Director contributes to all shared Student Financial Services and Enrollment Management goals and manages special projects and initiatives as requested. Qualifications:
Salary Grade: 11 Additional Information: Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity. To apply, visit https://careers.pageuppeople.com/879/cw/en-us/job/504275 Copyright 2017 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7ef716a4d3212c4e9dd11a1fe7163176
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Internal Number: 2088905
About Northeastern University
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.
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