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Associate Director of Networking and Technical Services (Temporarily Remote)
Pitzer College
| About Us
The Pitzer College Office of Information Technology (IT) provides knowledgeable, responsive, and friendly computer technology services for faculty, staff, and students. We serve a small but mighty population of academic and professional users with everything from campus desktops and classroom technology to a now growing plethora of virtual class and meeting spaces! Our goal is to ensure that the Pitzer community members have the technical resources, support, and training they need to make their academic and work lives productive, effective, and hassle free!
We are a close-knit team of talented, dedicated, and fun-loving IT professionals with a great reputation among our community. Our department is evolving with the times and we are excited about the opportunities for modernization and broader use of our services fomented by the global changes to higher education. If this sounds like a team you want to join and help lead, please read the position description below. You can learn more about our team at https://www.pitzer.edu/information-technology/staff/.
About the Position
In this role you would manage the overall operations, systems, and staff of the College’ s networking and application support services. You would be responsible for administration, design and development of Pitzer’s technical infrastructure, including networking, local servers and storage, cloud services, web and database servers, and information security systems.
In addition to supervising a small team of technical and application support staff, you would oversee outside contractors providing system management and development. You will complete your work in a team environment with the other department staff, and collaborate with colleagues across Pitzer and the consortium. You would also provide expert consultation on technical matters and contribute to the development of policies and procedures, as well as participate in and represent Pitzer on various college and inter-collegiate committees.
While no two days are ever the same, you will likely spend time during the day on system integrity checks, monitoring logs, and checking in with the staff that report to you. You could attend a meeting of one of the consortium’s IT operating committees (such as Information Security or Identity Access Management), work on various long-term projects like coordinating the installation of the new switches that came in, consult with one of our cabinet members about infrastructure plans in a new building, and look into transitioning DNS to Azure.
Location: Pitzer College has temporarily transitioned to online instruction during the pandemic. You will be working remotely at the start of your employment and this will be re-evaluated once the College determines that staff will begin to return to our campus in Claremont, California.
Work Schedule: You will work as an exempt employee full-time for 12 months out of the year; typically, 8 am to 5 pm, Monday through Friday. As the lead for our technical infrastructure, you would be required to work some evenings, weekends, or holidays as needed.
Pay: The monthly salary will be commensurate with the required qualifications. The pay range will be available to interviewed applicants by written request to the Office of Human Resources at StaffJobs@pitzer.edu.
Benefits: This position is eligible for Pitzer College’s full program of employee benefits subject to the terms and conditions in the plan documents/policies, including: medical, dental, vision, group life insurance of $50,000, 2% employer retirement contributions (temporarily reduced; anticipated to return to 12% in the future), tuition remission*, gym/fitness resources including a personal trainer (when campus is open), and more. *Note: Restrictions or service requirements apply. Visit http://www.pitzer.edu/human-resources/benefits/ for details. Contact us at HR@pitzer.edu if you have questions.
Note: Please be sure to read the full, detailed description of the position essential functions and requirements accessible by selecting the hyperlink in the Instructions below.
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About You
You have a passion for developing and modernizing computer systems and technical practices to help non-technical people work smarter not harder. Your skill in finding innovative solutions and garnering the buy-in necessary to implement them will be evident in your work history and supported by your references. If you know programming and have experience in higher education we are especially interested in hearing about it.
You can easily speak about your experience working with and maintaining computer infrastructure and information security systems. When it comes to specific technical skills, you are proficient at an expert level with servers, desktops, cloud services, Azure, Office 365, Exchange Online, Active Directory, managing end point systems (PC and Mac), cybersecurity, and server hardware and software including installation (particularly Cisco). This experience and skills are non-negotiable and will directly impact your success in this role.
Your strong communication skills are evident in your effectiveness in sharing technical information and key points in a way that is meaningful and accessible by individuals in different roles across an organization. You speak English clearly, persuasively, and cordially with people from backgrounds different from your own and have an appreciation for a socially aware environment. You also have an ability to handle conflict with poise and know how to be diplomatic and flexible. We expect that you will conduct yourself with integrity, discretion, and professionalism at all times.
You are an emerging leader with great potential and a drive to learn and grow. You value collaborative work and can effectively lead teams and projects through changing priorities, multiple deadlines, and unexpected events. You see challenges as opportunities for growth and can convey enthusiasm and optimism to your team. At the same time, you enjoy and are skilled at working independently to produce results with minimum direction.
Education: You have a bachelor’s degree in computer science, information systems, or a closely related field; or you have acquired the required knowledges, skills, and abilities through a combination of training, experience, and education.
Experience: You have at least 12 months of supervisory experience, AND either four (4) years of related work experience if you have a bachelor’s in a related field, or you have six (6) years of related work experience without the bachelor’s degree. Ideally, you have experience working in higher education and programming knowledge is a plus.
Certifications: We would prefer someone who is an MCSE, and/or has security certifications such as Cisco Security, CISSP, or SANS GIAC. A networking certification such as Cisco CCNA in routing and switching would be a plus.
To Apply
Priority Deadline: 9:00 am PST on Monday, December 14, 2020. Review of applications will commence immediately.
Instructions: Only qualified applicants, please. Complete our online application at https://www.pitzer.edu/human-resources/staff-jobs/. Please note that you will be asked to create an applicant account to provide your information securely.
Additional Materials: Have a resume ready to upload online to complete your electronic application. Note: Select applicants will be asked to provide three (3) professional references.
PITZER COLLEGE is a top-ranked liberal arts institution and member of the prestigious consortium of The Claremont Colleges. With a student body of approximately 1,000 co-educational undergraduates, Pitzer’s core values include social responsibility, intercultural understanding, interdisciplinary learning, student engagement and environmental sustainability. The College ranks eighth in the country for most engaged students in community service, fifth for the most undergraduate students studying abroad, and number one for six straight years in the most Fulbrights awarded to students.
Pitzer College adheres to both the letter and the spirit of Equal Employment Opportunity and Affirmative Action. We strongly encourage candidates from underrepresented groups to apply.
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