Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.

This position is full-time and works approximately 40 hours per week.  

This position is in the Department of Operations & Facilities Management.� The position is located at the BJC Institute of Health.� This position is for the Medical School Campus.

POSITION SUMMARY:

The Supervisor of the Billable Services Team is responsible for managing the day to day operations of the Billable Services Team for the billable work for Facilities Engineering.� This work includes painting, furniture construction, wall repairs, flooring replacement/repairs, counter replacement/repairs, hanging pictures/white boards/ etc., light construction, door services, and Machine Shop services for a fifty nine (59) building, 178 acre campus with 8.3 million building gross square feet campus focused on education, research, and clinical services delivery at Washington University School of Medicine (WUSM); assists the Assistant Director in coordinating the assignment of projects, method of completion of projects and tasks, approval of expenditures, staffing assignments, approval necessary overtime, interviews and hiring of new employees, and performs training as necessary.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Oversees and manages 10 direct reports, university staff officials and outside vendors to coordinate and prioritize jobs to assure most critical jobs receive immediate attention, with minimal down time.
2. Reports to the assistant director in all aspects of billable services which includes painting, furniture construction, wall repairs, flooring replacement/repairs, counter replacement/repairs, hanging pictures/white boards/ etc., light construction, door services, and Machine Shop services.� Specifically reports on work load, staffing, supplies, safety concerns, and training to keep assistant director informed daily of on and off shift operations.
3. Coordinates site inspections to assure services are being provided efficiently and with excellence.� Tracks work load of staff and determines alternatives to alleviate and resolve these any concerns.
4. Coordinates the scheduling and the assigning of Service Now work orders for completion by the Billable Services Team, insuring that all tasks are done in a safe and productive manner while promoting and sustaining excellent customer service and maintaining a close interaction with campus partners.
5. Communicates with other supervisors to anticipate potential problems and additional work load and determines alternatives to alleviate and resolve these concerns.
6. Determines most effective manner in which to complete jobs and assigns staff members to jobs to assure best person is performing task.
7. Inspects work to assure staff is performing high quality work and meeting high safety standards.
8. Interviews and hires job candidates, as well as terminates employees who do not meet acceptable performance standards.
9. Conducts midyear and year end performance evaluations of subordinates.
10. Investigates complaints to determine the course of action necessary to resolve issues.
11. Performs other duties as assigned.

• High school or equivalent high school certification. 
• Two years of college or tech school.
• Five years related experience.

• Associate degree.
• FMP certification.
• Effective verbal, written and interpersonal communication skills.
• Proficient with Microsoft Office and Windows.
• Strong organizational skills.

Valid Missouri Class E or Illinois Class D driver’s license needed.

The hiring range for this position is $56,472 - $73,403 annually.

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

This position is eligible for full-time benefits.  Please click the following link to view a summary of benefits:  https://wustl.box.com/s/8wkhs25yssf0775x9d6nd6vqa7obpth7.

This position is grade G12.

Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account.  If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor.  To attach these documents, go to:  My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.