Posting Number: AS00589P

Job Summary:

This position reports to Information Technology Services and serves as technical project lead for the Banner Student module and associated student services offices, e.g., Registration, Advising, Student Accounts, Admissions, etc., as well as other related purchased software, ETSU applications and databases.

This position also:

• Possesses expert knowledge of the higher education environment and processes, direct experience with the Banner Student module, and of software engineering processes in order to make technical decisions.
• Gathers requirements, designs, implements, tests, releases and maintains.
• Adheres to established policies and procedures for secure data management.
• Assists with business user-needs assessments, design, development and presentation of prototypes to user community.
• Assists with technical documentation, user interface and user experience design, testing, troubleshooting, and any other activities essential to the development of university software projects.
• Ability to learn and change an essential part of this position.
• Works collaboratively, providing effective team leadership, and superior customer service.
• High volume position that requires an individual who has expert project management skills in order to manage multiple priorities in a busy environment; must conform software systems to industry standards and maintain high performance, security and scalability in support of institutional needs; and perform other related duties as assigned.

East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values: PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential; RELATIONSHIPS are built on honesty, integrity and trust; DIVERSITY of people and thought is respected; EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic; EFFICIENCY is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.

All positions at East Tennessee State University are contingent upon sufficient funding.

ETSU is committed to a diverse and inclusive workforce by ensuring all of our students, faculty, and staff work in an environment of openness and acceptance. Successful candidates should have a demonstrated commitment and contribution to fostering and advancing equity, diversity and inclusion. East Tennessee State University (ETSU) is an Equal Opportunity/Affirmative Action employer.

Job Category: Administrative

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field with 3+ years of experience in Object-Oriented Development, Web-Based Development, and Database Development Technologies required.
  OR
• Master's degree in Computer Science or Information Technology with 1 year of experience in Object-Oriented Development, Web-Based Development, and Database Development Technologies required.