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Job Description

About BioLife Plasma Services

Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.

OBJECTIVES:

• Supports the BioLife Plasma Centers, BioLife Headquarters and Training Departments in the achievement of BioLife training initiatives; while maintaining compliance with regulatory and quality requirements.
• Responsible for designing, developing, reviewing, and revising training content and performance qualification metrics, along with learning solutions that builds core, common and critical skills across the network.
• Require application of instructional design theory and process to create a variety of learning solutions that improve business results.
• Collaborates and supports center trainers through various training methods (facilitation, eLearning creation, metrics, BTTP).
• Responsible for ensuring initiatives meet/exceed key customer requirements through appropriate evaluation systems and analysis of metrics.

ACCOUNTABILITIES

• Utilize instructional design principles or models (e.g. ADDIE, DIDOV, etc.) to manage the course development process for new and existing training content. 
  • Create and revise design documents that specify learning objectives, learning strategies, learning materials design specifications, measures of student learning, skill application and learning impact (e.g. business results)
  • Create storyboards, scrips, and design course content (including simulations and blended solutions) and learner instructions for e-Learning solutions
  • Design, develop, and author interactive and engaging instructional materials with assessments and simulations using a variety of tools and applications to include, audio, video, animation, narrated presentations, podcasts, webcasts, simulations, and virtual learning environments.
  • Consults with key stakeholders and subject matter experts to identify job tasks and knowledge/performance gaps.
• Revise BTTP documents according to feedback and SOP revisions:
• Evaluate the effectiveness of learning solutions and use evaluation data to support the learning and development continuous improvement process.
• Plans, organizes and completes projects in the most efficient manner.
• Conduct periodic reviews of learning materials and use learner feedback to determine if quality guidelines and desired learning outcomes have been met.
• Track and trend training/qualification performance.
• Fosters teamwork.  Works collaboratively with staff, peers, and management to achieve business goals.
• Other applicable duties, projects and responsibilities as assigned

• DIMENSIONS AND ASPECTS

  Technical/Functional (Line) Expertise

• Ability to quickly learn and organize complex content
• Demonstrated experience in partnering with business/organizational leaders, learning consultants, and facilitators to translate business objectives into effective learning interventions
• Ability to effectively research, review and process technical information for training design purposes
• Ability to effectively organize work, prioritize and manage time in a dynamic, fast-paced environment
• Monitor and maintain assigned content of various training systems (e.g. LMS, Veeva).
• Demonstrated experience working with many instructional technology design tools (e.g. Photoshop, Articulate, Captivate, Storyline 2, etc.)
• Knowledge and demonstrated understanding of adult learning theories and instructional design principles and full knowledge of the ADDIE process
• Ensures high levels of customer service and satisfaction.  Meets and strives to exceed customer expectations.
• Ability to comprehend, communicate, interpret and apply technical documents and instructions
• Ability to facilitate and engage audience members in person and via distance; to drive knowledge transfer and key behavioral changes
• Extensive knowledge of current and future instructional design technologies
• Knowledge of audio and video production methods and equipment
• Working knowledge of MS Office package (i.e. Word, Excel, PowerPoint, SharePoint, etc.)
• Ability to travel domestically no more than 25% of the time. 
• May require extended work periods to meet deadlines and business needs
• Must be able to work in an office setting
• Observing in a plasma environment may be required

Must Possess:

• Excellent communication (written and oral) and interpersonal skills
• Ensures high levels of customer service and satisfaction.  Meets and strives to exceed customer expectations.
• Excels in effective coaching and training of employees
• Displays energy and vitality in performing responsibilities

Decision-making and Autonomy

• Demonstrated ability to multi-task and prioritize
• Analyzes conditions thoroughly and reaches independent decisions

• Interaction(The span and nature of one’s engagement with others when performing one’s job, internal and external relationships)

• Reports to Manager of Training and Development (internal)
• Consults and advises with the center’s management team (internal)
• Collaborates with HQ personnel on projects and initiatives (internal)

• Innovation(The required level of scientific knowledge, knowledge sharing, innovation and risk taking)
• Able to develop creative and cost saving solutions to challenging problems
• May participate in the management of projects and new initiatives within the centers or across the HQ network.

• Complexity(Products managed, mix of businesses, internal and/or external business environment, cultural considerations)

• Refers to Manager for guidance on complex, medium-impact or above decisions
• Refers to technical team for escalated center impacted concerns

EDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS:

• Essential: Bachelor’s Degree in instructional design, adult learning, instructional technology, instructional systems, educational technology, or related field. Minimum of two years’ experience in instructional design or instructional technology, and experience in all phases of instructional design.

• Desired: Prior experience in designing classroom, print and multimedia training

Locations

USA - WI - Appleton - Eisenhower Dr

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time