The Clinical Coordinator will serve as a key member of the patient care team in an ambulatory setting. The Clinical Coordinator will collaborate with Physicians, Nurse Practitioners, nursing staff, medical assistants, and administrative staff to provide inclusive patient care and education and to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of kindness, inclusion, integrity, accountability, and excellence.
Responsibilities
Responsible for assisting physicians by providing general nursing care, patient screening, and clinical support.
Serve as liaison between the practitioners and the patient/families
Triage all calls and assist with EPIC clinical in-basket messages/telephone encounters and advise appropriate clinicians.
Review all laboratory reports within 24 hours of their receipt
Track abnormal lab results to confirm that patient has had appropriate follow up as ordered by the physician in the patient???s plan of care
Assist in improving and maintaining the existing laboratory and pathology tracking system
Maintain precise records of all specimens obtained and sent for testing
Enter/review orders and document clinical notes in EPIC as advised by physicians
Notify patients of normal results as determined by the physician either telephone or Connect patient portal
Act as a resource for patients requesting lab results and requisition
Obtain pre-certification/pre-authorizations for medications, services and testing in a timely manner when necessary
Provide physicians with results for routine review prior to scanning
Act as a resource for patients requesting lab results and requisition
Provide patient education and medication administration (including injections).
Provide clinical assistance to clinical coordinator with phlebotomy and administer medication/injections
Function as a team member, providing backup coverage when required
Assist with miscellaneous duties as assigned by physicians, clinical coordinator, director of nursing and practice manager
Comply with all HIPAA regulations, as well as compliance and safety guidelines
Comply with all hospital, department and division policies and procedures
Minimum Qualifications
Bachelors??? degree or equivalent in education and experience, plus three years of related experience required.
New York State Nursing Licensure required
Phlebotomy certified
Excellent organizational abilities and computer skills
Excellent communication skills
Ability to be a team player in a busy environment
Preferred Qualifications
1-2 years of OB/GYN experience preferred
Familiarity with EPIC a plus
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 521103
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.
