The mission of the Johns Hopkins University School of Nursing (JHUSON) is to improve the health of individuals and communities locally and globally through leadership and excellence in nursing education, research, practice, and service.

The Program Manager of the CILDI is a new position at the JHUSON. In July 2021, the Johns Hopkins School of Nursing (JHSON) established a new Center for Immersive Learning and Digital Innovation (CILDI) to expand the immersive learning/simulation experience, meet its strategic priorities and advance the digital initiative for the Johns Hopkins University. With the use of virtual reality, augmented reality, robotics, and other related training and education technologies, the JHSON seeks to be a global leader in the digital transformation of immersive learning and advancing technology-based nursing practice.  With the launching of the Center, we plan to harness the digital revolution in the healthcare to engage students in immersive learning experiences will prepare them to be excellent nurses who work with patients in a holistic and interdisciplinary approach.

The Program Manager reports to the Assistant Dean of Immersive Learning and Digital Innovation and works in close collaboration the Directors of Learning, Practice, and Research and school leadership to operationalize the CILDI's objectives.  Core responsibilities will include execution and continuous evaluation and improvement of the planned activities of the CILDI in conjunction with the JHSON, information management and sharing; oversight and coordination of the CILDI's research and educational endeavors; ensuring execution of the strategic plans for the CILDI's day-to-day operations; and communication.

A good fit for this position is an individual who has an entrepreneurial spirit, can think and act both strategically and operationally, embraces continuous improvement, able to flex and pivot given circumstances, demonstrates emotional intelligence, is an excellent communicator, proactively identifies opportunities, guides and advises, demonstrates accountability and positive attitude.

This position will support innovative and collaborative activities that enable the JHSON to:

• Foster the development of an internationally recognized immersive learning and digital innovation ecosystem, leveraging technology to enhance the overall mission of the JHSON;
• Engage in research to foster health outcomes and promote innovation in practice, education, patient care, and research; and
• Establish itself as leader in innovative simulation, virtual and augmented reality, and artificial intelligence-enabled solutions to advance nursing and interdisciplinary education and healthcare delivery to promote patient safety and wellness.

The Program Manager will manage the execution of the strategic plan of our center's activities consistent with the mission, values, and strategic goals of the JHSON, the Johns Hopkins University, and the individuals, families, and communities we serve. This dynamic individual will have responsibility for coordinating strategic initiatives and immersive experiences in collaboration with key faculty.

The Program Manager will also collaborate closely with the JHSON leadership to form an integrated school-wide approach to promote operational efficiency and excellence in the CILDI's mission and will be part of an exciting new group of digital and innovative leaders within the JHSON and global nursing community. The incumbent will also collaborate closely with partners across the Johns Hopkins University and key strategic vendors in the digital immersion space.

Specific Duties & Responsibilities:

Strategic Leadership & Program Management

• Works directly with Assistant Dean of Immersive Learning and Digital Innovation to set up, modify, and implement protocols, policies, and processes that contribute to systematic management and infrastructure of the CILDI that is consistent with its mission
• Execution and continuous evaluation and improvement of the planned activities of the CILDI; and information management and sharing
• Contribute to developing the center's strategic plans and coordinate their execution in support of the center's medium-term and day-to-day operations
• Works with the Assistant Dean of Immersive Learning and Digital Innovation to coordinate program scheduling and management of the CILDI's learning and research activities
• Collaborates with academic affairs to ensure that the CILDI activities are aligned with accreditation and credentialing requirements
• Assists in the development and implementation of policies related to the safe and effective operation of the CILDI
• Proactively monitors the CILDI's engagement success benchmarks and criteria in relation to other leading universities in immersive learning and digital innovation
• Coordinates the CILDI's work and research assistant process, including the call for applications, selection, and supervision
• Assists the Assistant Dean for Immersive Learning and Digital Innovation with identifying and promoting institutional and industry partnerships as an alternative revenue source
• Coordinates educational opportunities internal and external to the JHSON that will be hosted by CILDI
• Oversees student workers as assigned by the Assistant Dean
• Identifies own needs for professional development and seeks out educational and developmental opportunities to continue to advance and grow in this role

Academic & Research Responsibilities

• Under the supervision of the Assistant Dean for Immersive Learning and Digital Innovation,
• Coordinates CILDI's research and educational endeavors (Webinars, Bootcamps, Workshops)
• Seeks funding opportunities to support the CILDI's goals
• Ensures activities of the CILDI are strategically aligned with our academic and research mission

Fiscal

• Works with the Assistant Dean for Immersive Learning and Digital Innovation to develop a operational plan and budget and oversees the CILDI's daily budget
• Maintains records of expenditure within university policies
• Uses resources in accord with sound fiscal principles
• Supports Assistant Dean for Immersive Learning and Digital Innovation in the preparation of grants to fund CILDI activities
• Contributes to the development of the CILDI annual budget and monitors expenditures to assist the Assistant Dean in maintaining expenditures within the budget
• Maintains a record of unexpected expenditures for consideration for inclusion in budget planning in the future

External Relationship

• Fosters partnerships and relationships with key stakeholders and vendors within the state, nationally, and internationally to strengthen the ongoing development of immersive learning technology in the JHSON
• Promotes the external positioning of the JHSON in social media, promotion of activities and scholarly activities
• Manages and updates the CILDI's website to promote its values, mission, schedules, and scholastic opportunities
• Works closely with the CILDI faculty to build and maintain relationships with relevant vendors and leaders in the digital immersive field
• Collaborates with the CILD faculty and JHSON administration to maintain memorandums of understanding and contracts

Deliverables

• Generation of revenue from the CILDI initiatives (internal and external Bootcamps, workshops, training sessions) that significantly contributes to the diversification of the JHSON revenue
• Secures and maintains accreditation of the CILDI in collaboration with the CILDI Operations Manager
• Timely and quality execution of plans, processes, policies, and tasks

Minimum Qualifications (Mandatory):

• Bachelor's Degree in Business, Accounting, Finance, Systems Operations, Healthcare Administration, or related field
• Three years of managerial experience in operations or project and people management role or related experience

*Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. 

Preferred Qualifications:

• Master's Degree in Business, Accounting, Finance, Systems Operations, Healthcare Administration, or related field

Special Knowledge, Skills, & Abilities:

• Knowledge of and experience in technology applications for teaching, learning and training
• Knowledge of the healthcare industry
• Experience in healthcare and/or healthcare education highly desired
• Demonstrated success in successfully translating strategy into operational planning and execution

Knowledge of:

• Project management process and software applications
• Business acumen: strategy, accounting, finance, management, marketing, operations, competitive analysis, business writing
• Business process mapping/redesign

Skills:

• Entrepreneurial mindset
• Excellent time management, organizational and documentation skills
• Excellent quality control
• Critical thinking and analytical skills
• Excellent customer service skills
• Negotiation and persuasion skills
• Emotional intelligence
• Detail and big-picture thinker
• Excellent verbal and written communication skills
• Excellent work ethic, heightened sense of accountability and ownership

Able to:

• Think strategically and operationally
• Execute and plan at the same time
• Break down and solve problems through quantitative and qualitative thinking and analysis
• Strategize and operationalize with ease
• Deliver results in a timely and quality manner
• Practice empathy and understanding
• Take initiative, establish priorities, and work independently and collaboratively
• Demonstrate flexibility, resilience, focus, discipline and patience in ambiguous environments
• Collaborate and build strong internal and external working relationships at various organizational levels
• Manage successful relationships and deliver through others
• Remain calm patient and positive under pressure
• Identify and solve problems
• Demonstrate and practice proactive attitude
• Initiate, develop, execute and evaluate projects/programs
• Serve as a role model and practice excellent work ethic
• Lead or follow as part of collaborative efforts across the institution
• Identify opportunities for personal, professional, program, office, school, university growth and development and take action

Classified Title: Business Program Manager 
Working Title:  Program Manager, Center for Immersive Learning and Digital Innovation
Role/Level/Range: ATP/04/PD 
Starting Salary Range: $59,870 - $82,250 annually (commensurate with experience)
Employee group: Full Time 
Schedule: Monday - Friday 
Exempt Status: Exempt 
Location: School of Nursing - East Baltimore Campus 
Department name: School of Nursing 
Personnel area: School of Nursing

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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