Summary:
Under general supervision, designs and implements processes and solutions associated with a wide variety of data sets used for data/text mining, analysis to enable informed business decisions. Gains insight into key business problems and deliverables by applying statistical analysis techniques to examine structured and unstructured data from multiple disparate sources. Uses current and emerging technologies to evaluate trends and develop actionable insights and recommendations to management, via an increasing understanding of the business model and the information available for analysis. Typically uses data, statistical and quantitative analysis, and fact-based management to drive decision-making.

Additional Job Details:
The Analytics team drives insights into every aspect of our business and supports a wide variety of organizational stakeholders. The Data Analyst role will be a critical member of the Analytics team, working directly with stakeholders including Partner Success, Marketing, Data Quality/Integrations, and more.
We are looking for a curious and enthusiastic analyst with great communication skills to join our lean and agile team.  You should be comfortable with ambiguity and have experience using data to tell stories to technical and non-technical audiences. This role, reporting to the manager of Partner Analytics, will leverage skills in SQL, data visualization, and marketing storytelling to demonstrate the incremental value of ShopRunner to the largest retailers in our network.

Essential Job Duties & Responsibilities:

• Understand the needs of account management (Partner Success) and product development teams to proactively provide data-driven insights to help those teams make tactical business decisions.
  
• Build standard reporting for retailers to easily evaluate the ShopRunner impact to their bottom line as we scale rapidly through e-commerce partnerships
  
• Understand how our ecommerce transaction and clickstream data is produced, and use technical tools to validate implementations and analyze resulting datasets.
  
• Build processes to automatically monitor and alert stakeholders to data quality and business performance issues, and work with Data Engineering to identify and resolve tracking issues.
  
• Compile data across a wide variety of sources to perform analyses, such as:
  
  • Aggregating network wide insights for retailers to evaluate their performance compared to their competitors
    
  • Demonstrating how KPIs are impacted depending on the number of ShopRunner placements on the retailer's website
    
  • Sizing opportunities to grow our member base and improve the member experience
    
  • Identifying opportunities for new product features to improve value for consumers and partners
    

• 2+ years of data analyst experience, with a track record of initiating, executing, and communicating project work to diverse audiences
  
• Bachelor's degree (or equivalent experience) in a technical field like Computer Science, Engineering, Mathematics, Statistics, or Business Analytics
  
• Experience with complex SQL queries on large data sets
  
• Experience with data visualization tools, like Looker, Tableau, or Power BI
  
• Willingness to gather requirements to process messy, non-standardized or unstructured data
  
• Eagerness to tackle ambiguous problems in a fast-paced startup culture
  

• Experience working as part of a cross-functional team
  
• Experience working with programming languages (e.g. Python, R)
  
• Experience using statistical concepts for analysis
  
• Experience designing, monitoring, and evaluating online experiments
  

Employee Benefits: Medical, dental, and vision insurance; paid Life and AD&D insurance; tuition reimbursement; paid sick leave; paid parental leave, paid vacation, and additional paid time off; geographic pay ranges; 401K with Company match and incentive bonus potential; sales incentive compensation for selling roles.

FedEx. Where now meets next.

Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI. We fight for our customers, a more sustainable planet and an ethical playing field.

FedEx inspires its more than 570,000 team members to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040.

FedEx has been recognized on many different lists both for business success and for being a great employer:

• Fortune "World's Most Admired Companies" - 2021
• Forbes "Best Employers for Diversity" - 2021
• LinkedIn "Top 100 Companies" - 2021
• TIME "100 Most Influential Companies" - 2021
• World HRD Congress "Best Gender Equality Workplace" - 2021
• InsiderPro ComputerWorld "Best Places to Work for IT" - 2021

Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by close of business (5:00pm CST) on the date below. If the date below is blank, there is no specified closing date for this requisition.

FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.

FedEx Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, FedEx Services is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact recruitmentsupport@fedex.com.