Associate Director of Student Success and EAB Navigate Manager (Academic Advising Manager)

Job ID

Location

Brooklyn College

Full/Part Time

Full-Time

Regular/Temporary

Regular

POSITION DETAILS

Brooklyn College of the City University of New York (CUNY)provides a transformative, distinctive, and affordable education to students from all backgrounds. We are proud of our history of intellectual freedom and academic excellence, as well as our location in a borough known for innovation, culture, and the arts. We have a special commitment to educate immigrants and first-generation college students from the diverse communities that make up our city and state. Our striving spirit reflects our motto: "Nothing without great effort." Through outstanding research and academic programs in the arts, business, education, humanities, and sciences, we graduate well-rounded individuals who think critically and creatively to solve problems. They become leaders who transform their fields and professions and serve our increasingly global community.

Reporting to the Executive Director of Student Success and in collaboration with the Registrar???s office, Enrollment Management, Academic Affairs, ITS, various departmental supervisors, and the CUNY Central Office, the A_ _ssociate Director of Student Success and EAB Navigate Managerserves as the primary liaison for EAB Navigate across campus. EAB Navigateis a student success management system, Navigate, a comprehensive technology that links administrators, faculty, staff, and advisors in a coordinated care network to support students from enrollment through graduation and beyond.With an eye toward effective implementation, the Associate Director ofStudent Success andEAB Navigate Managerensures that EAB Navigate delivers a high-quality experience to students, faculty, and staff and utilizes both innovative and tested solutions to support the College???s retention and graduation goals. The role also includes the responsibility of providing technical support and scaffolding for the entire Student Success Unit. The Associate Director ofStudent Success andEAB Navigate Manager must possess both technical and organizational skills to facilitate cross functional effectiveness with a variety of stakeholders on campus.

In addition to the CUNY Title Overview, the Associate Director???s duties include but are not limited to:

• Develop and managea timeline for the campus-wide rollout and updates to the EAB: Navigate and other Student Success systems
• Manage the configuration of EAB: Navigate, including the addition and maintenance of new data elements (e.g., categories, tags, student groups, care units, roles, permissions , etc.) Assist departments and support services as they transition to the EAB: Navigate system, and troubleshoot where necessary
• Develop and facilitate EAB Navigate trainings tailored to the various user roles on campus: Faculty, Students, Staff, and Administration
• Leverage EAB: Navigate???s predicative analytics to ascertain individual student risk to facilitate timely and strategic interventions of The Center for Academic Advisement & Student Success (CAASS)
• Recommend, implement, and evaluate strategies to design and improve high impact programming and services for undergraduate student success, including orientation, advisement, enrollment, programming, early alerts, and degree planning. Prepare analytical and statistical reports.
• Strategize with the Executive Director and Associate Directors ofCAASS to ensure all institutional strategic goals related to EAB Navigateand other Student Success systems are being met.
• Lead the development, implementation, and assessment of the Student Success Unit???s strategic plan utilizing Navigate to align with Brooklyn College strategic framework, Brooklyn College Performance Management Process (PMP), CUNY strategic framework, CUNY Academic Momentum campaign, CUNY???s Office of Academic Affairs Coordinated Undergraduate Education (CUE) initiative, and national best practices.
• Liaison with faculty and manage progress reports for high D/F/W course and organize outreach and referrals
• Build custom reports and dashboards for departmental users, centered around retention efforts
• Manage the collaboration between the Student Success unit andITS staff and Student Help Desk in the resolution of issues with access to the EAB Navigate application
• Coordinate FERPA training sessions for all new EAB Navigate users, and offer periodic refreshers
• Serve on college-wide committees as a subject matter expert on EAB: Navigate and other Student Success systems
• As appropriate, support integration with other technology solution systems
• Other duties as assigned

Until further notice, this is a hybrid position, eligible to work remotely and work in the office.

Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.

QUALIFICATIONS

Bachelor's degree and six years' related experience required.

Preferred Qualifications

• Master???s Degree
• Experience coordinating student success initiatives in higher education from planning to implementation to assessment
• Proficiency in data analysis tools and statistical applications
• Excellent written and verbal communication skills
• Proven knowledge in data collection methods
• Skill in public speaking and presenting information to large groups
• Experience training campus stakeholders and students

CUNY TITLE OVERVIEW

Manages the development and operations of academic counseling services.

• Develops and coordinates campus efforts to provide a comprehensive academic advisement model and protocol; assists with strategic planning
• Supervises an academic advisement center; oversees counseling activities to provide consistently reliable information to students
• Works with academic departments to develop faculty advisement components
• Collaborates with other campus offices to provide smooth and coordinated access to academic counseling services in order to enhance student performance and retention
• Develops workshops and other training to utilize advising technologies
• Oversees the development of advisement brochures and sample study programs
• Assesses academic counseling activities by tracking student progress and evaluating advisement system; recommends enhancements
• Organizes and facilitates ongoing training on use of advising technologies
• May manage professional and clerical staff; may monitor unit budget
• Performs related duties as assigned.

Job Title Name: Academic Advising Manager

CUNY TITLE

Higher Education Associate

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

From our job posting system, select "Apply Now', create or log in to a user account, and provide the requested information. If you are viewing this posting from outside our system, please visit https://cuny.jobs/brooklyn-college/new-jobs/ .

Applicants should upload a cover letter and current resume in .doc or .pdf format.

CLOSING DATE

Review of applications to begin May 31, 2022 and will continue until filled.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.