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By John StabingerAlumni / Benefits & Services / Alumni Career Services
Alumni Career Services
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Assistant Program Director (Employer Engagement)
Union County College
| Union County College is a public comprehensive community college providing quality, affordable, accessible educational programs that serve the greater Union County region. It is the oldest of New Jerseys 19 Associate Degree Colleges, serving both career-minded and transfer-oriented students since 1933. The College enrolls almost 30,000 credit, non-credit and continuing education students and is accredited by the Middle States Commission on Higher Education. Many programs lead to the Associate in Arts, Science and Applied Science degrees. Campus: Elizabeth General Description: The Assistant Program Director performs activities in support of the Industry-Business Institute and non-credit program training initiatives. Responsibilities include increasing employer outreach initiatives to effect training program implementation and employer recruitment initiatives; new program development; and implementation of social media outreach efforts of non-credit programs. Work with a variety of partners, including Chambers of Commerce, industry associations, internal Union County College departments, employers, instructors, vendors, and public agencies. Responsible for revenue generation, implementation plan management, and measurement and reporting of results and program improvements. Manage program support staff as required. Characteristics, Duties and Responsibilities: · Establish and lead employer and client outreach strategies to meet the needs of the Industry-Business Institute and Continuing Education and Workforce Development as assigned. · Develop relationships with prospective and current employer clients to increase sales: identify workplace needs, develop training programs to meet these needs, leading to industry-valued credentials. · Deliver high quality customized training programs to business clients, working with noncredit staff. · Provide leadership to the non-credit Job Development team to develop and manage employer relationships to meet their talent recruitment efforts. · Manage program staff as required. · Create promotional materials including, but not limited to, program specific documents for public distribution, non-credit brochure content, social media posts, etc. · Maintain social media and Internet based activities including, but not limited to non-credit program web pages (IBI, CE, CEWD and WIBC), social media accounts, constant contact outreach initiatives, Jot Form, and others as appropriate. · Seek out and participate in local networking events and meetings to represent and promote awareness of non-credit programs. · Coordinate and lead employer meetings, advisory boards, and other events as required · Provide leadership to users of Salesforce as our main CRM for non-credit programs. · Implement improvements to programs that both reduce time to increase skills and enhance quality of output for client organizations. Correlates and plan for growth, change and new service initiatives as developed by the strategic business objectives of CEWD. · Develop, measure, and assess outreach programs and campaigns, and participant satisfaction utilizing various tools, such as surveys, questionnaires, etc. as required. · Forecast and track trends, analyzing collected data. · Other duties as assigned. Education Requirements: · Master's Degree required as well as 5+ years' experience preferred in working with program and business development to business, non-profit, and individual clients. Experience: · Ability to exercise important human relations skills in establishing and maintaining effective working relations with the College community and to exercise tact in dealing with all members of project partners and community. · Knowledge of general office practices and procedures. · Ability to keep accurate records. · Ability to prioritize and meet deadlines. · Ability to handle sensitive information and material in a professional and ethical manner. Competencies and Skills Required: · Ability to exercise important human relations skills in establishing and maintaining effective working relations with the College community and to exercise tact in dealing with all members of project partners and community. · Knowledge of general office practices and procedures. · Ability to keep accurate records. · Ability to prioritize and meet deadlines. · Ability to handle sensitive information and material in a professional and ethical manner. Physical Demands and Work Environment: · This position's duties are normally performed in a typical interior/residence work environment, based on the activity scheduled. · Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds. · No or very limited exposure to physical risk. · Local travel required. Union County College does not discriminate on the basis of race, color, national origin, sex, marital status, religion, age, disability, handicap or other legally protected status in its provision of employment, education, and activities, or other services.Union County College is an EEO/AAP Employer/Protected Veteran/DisabledDisclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Union County College offers a competitive compensation package and salaries that are commensurate with experience and qualifications. The following benefits are also provided: Medical benefits and pension plan offered through the State of NJ; Dental and vision benefits; Vacation days based on accrual system; Ten paid holidays and three floating holidays that are determined by the College; Tuition remission for employee, spouse, and eligible children for credit and non-credit courses; and Tuition reimbursement for approved degree programs at an accredited college or university.
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