Completes system installation and management, system monitoring and performance tuning, diagnostics and troubleshooting, user support coordination, backup and storage management, data center maintenance, and other related tasks.
This position is homed in the centralized Feinberg IT group and sits on the infrastructure team supporting the Feinberg School of Medicine.
Please note: Working off-hours might be needed based on circumstances.
Specific Responsibilities:
Strategic Planning
Provides recommendations regarding infrastructure planning and design.
Administration
Ensures data/media recoverability by implementing a schedule of system backups and database archive operations.
Supports media management through internal methods and procedures or through offsite storage and retrieval services.
Develops and promotes standard operating procedures.
Conducts routine infrastructure audits to ensure compliance with established standards, policies, and configuration guidelines.
Develops and maintains a comprehensive infrastructure configuration database/library of all supporting documentation.
Creates and maintains user accounts, security, permissions, and file systems in accordance with standards and operational requirements
Maintains and monitors database environments and database performance.
Development
Performs infrastructure installations and upgrades.
Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.
Performance
Monitors and tunes the system to achieve optimum performance levels.
Ensures infrastructure integrity by evaluating, implementing, and managing appropriate solutions.
In collaboration with system administrators, performs ongoing support and maintenance for systems and related applications.
Prioritizes, troubleshoots and resolves issues.
Miscellaneous
Performs other duties as assigned.
Minimum Qualifications:
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience.
2 years system administration or other relevant experience required.
Please see information highlighted below.
Infrastructure
Amazon Web Services (AWS)
active directory design, administration
Information security
LDAP
Server hardware
VMware vSphere
Windows Operating System
Azure
Programming Languages and Frameworks
Microsoft PowerShell
Certification/Licensure
Microsoft (MCSE, MCSD, MCSA)
Compliance
HIPAA
Analytical
Critical thinking
Decision making
Enterprise architecture
Problem solving
Troubleshooting
Use-case analysis
Project
Collaboration and teamwork
Evaluate resources
Facilitate collaboration
Functional documentation
Planning
Scrum project framework
Workflow development & documentation
Preferred Qualifications:
Microsoft certifications
Configuration management software, such as MECM
Preferred Competencies: (Skills, knowledge, and abilities)
In-depth understanding and knowledge of operating systems
Excellent troubleshooting and customer consultation experience
1+ years experience of Microsoft SQL Server database administration
Experience with academic research or healthcare systems is highly recommended
Knowledge and experience with Cloud environment, such as AWS or Azure
Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html tolearn more.
Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.
Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.
Northwestern requires all staff and faculty to be vaccinated against COVID-19, subject to limited exceptions. For more information, please visit our COVID-19 and Campus Updates website.
The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this
Internal Number: 44797
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.
