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Career Services
By John Stabinger
Posted on 2 April 2020 | 2:40 pm
Alumni / Benefits & Services / Alumni Career Services
Alumni Career Services
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Job Seekers, Welcome to ALUMNI CAREER CENTER
DIRECTOR OF SECURITY SERVICES
University of Washington
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DIRECTOR OF SECURITY SERVICES
University of Washington
| As the region's only Level I Trauma center, Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, and AIDS/STD; Center for Advanced Reconstruction and Rehabilitation (CARER); and mentally-and medically- vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW’s School of Medicine. The UW is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. HMC Hospital Security is actively recruiting for a full-time DIRECTOR. This position provides Director-level leadership in security services. Harborview Medical Center Security Services supports UW Medicine's mission by providing a safe and secure healing environment, engaging people with dignity and respect, and creating an exceptional experience for patients, visitors, families, and staff. Position Complexities: Provides Director level leadership over Security Services. Leadership: Promotes organizational philosophy, values and pillar goals Supports Patients Are First leadership strategies Models Service Culture Guidelines in daily practice Leads in establishing guiding principles and expectations regarding security, risks, and responses Leads HMC’s workplace violence prevention program Accountable for unit/department’s service priorities, service excellence and goal success Oversees the Security Management Plan, assesses, and makes changes to improve Conduct annual or as needed risk assessments for physical security; workplace violence, and the security programs Ensures departmental compliance with JCAHDOH. Provides leadership and training to appropriate work teams and individuals Delegates assignments/duties/committees to appropriate individuals/groups Is a liaison and representative for HMC with public and private agencies such as King County Jail, DOD and SPD Collaborates with other entities within UW Medicine Provides input into capital and operational budgets Routinely monitors, manages, and controls assigned budgets, reporting variances as appropriate Anticipates and works with Assistant Administrator on variances that will affect budget Analyzes pertinent data and develops reports Maintains final approval for unit/department payroll Maintains leader accessibility, response, and follow-through on all shifts and weekends Physical Security Systems: Ensures that physical security systems such as access control and surveillance systems support Security Service purposes and response strategies Oversees the management of physical security systems Oversees processes and controls for conducting back-ground checks Manages systems and information in a manner that facilitates compliance with regulatory requirements Provides leadership in seeking and implementing new strategies for managing information Protocols for Security to ensure Health, Safety, and Response to Emergencies Leads in ensuring Security Services support goals for health, safety, and emergency response Manages, controls, and routinely monitors operations to meet standards Facilitates training of staff to ensure safety of staff, patients, families and visitors Responds to emergencies efficiently and effectively Sets reasonable short and long- term improvement goals and plans that align with the organization’s mission, vision, values and strategic goals Defines and uses customer satisfaction data and input Personnel Management: Coaches and develops staff to achieve a high level of competency and customer service Hires based on behavioral interviewing techniques for right person to right role Maintains current employee annual evaluations Provides a range of mechanisms for staff to communicate, provide feedback, and make suggestions Values the benefits realized from a diverse workforce Maintains appropriate staffing to fulfill service priorities Maintains quality labor relations through knowledge, skill, and respect Maintains all necessary paperwork (personnel files, leave records, etc.) for unit/departmental employees Position Dimensions and Impact to the University: This position provides Director level leadership, and reports to and advice UW Medicine Chief Security Officer in regards to Security Personnel, policies, plans and complexities at the entity level along with as part of the Emergency Operations Center for HMC. Position Responsibilities: 50% Administrative Oversight and Leadership Leads, establishes standards, and maintains accountability for service priorities, service excellence and goal success. Administrative oversight for 72 staff. Specific duties include: Oversee development operating budget/finances both revenue and expenses for 1 cost center at HMC. 30% Financial and Resource Management Develops annual budgets (exceeds $7.7M in expenses annually). Develops strategies, metrics, and controls to optimize use of labor and other resources. Analyzes and balances workloads. 10% Personnel Management Oversees an effective workforce of over 72 staff that is skilled and works towards HMC Pillar Goals, Patients First. Directly supervises 5 staff including Director, managers, and office support. Implements effective training programs and annual performance evaluations tools to ensure effectiveness of staff. 10% Safety, Health, and Response to Emergencies Provides leadership oversight of all regulatory functions for the department this position oversees into medical center programs that address safety and health, and directs operations to meet standards. Maintains effective response protocols for emergencies for HMC. Minimum Qualifications: Bachelor's Degree in Business/Healthcare/Criminal Justice or equivalent experience. 5 years’ experience in security services/Public Safety leadership role; Advance training or experience with technical elements including physical security systems; security dispatch operations; security protocols and training; and team supervision; demonstrated leadership in advancing best practices in a healthcare environment. Desired Skills: Master's level preparation in Business and/or Healthcare highly desired/; experience in an urban healthcare environment; experience in a unionized environment. | |||
Internal Number: 207929
About University of Washington
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.
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