The Student Affairs Assistant III provides quality customer services to current and prospective students; assist with customer needs based on request made via the phone, internet, office visits or the call center; and provide information related to the individual student accounts to departmental based on request.
This is a defined-term contract position renewable each fiscal year and is located in Paintsville, Kentucky.
Major Responsibilities/Duties
Provides customer service to prospective, current, and former students; assists students with registration issues, testing, requesting and distributing student transcripts; answers incoming calls and responds to inquiries. This will include current student's information or Legacy records (grades, address updates, verification of program plan, assign advisors, post transcript fees or general questions). Work with the National Student Clearing House to process Incoming/Outgoing transcripts.
Schedules placement exams and all other tests that are provided in the testing center on the Mayo Campus.
Serves as the student records lead reporting to the Chief Student Affairs Officer for Dental Hygiene Selective admissions.
Process online applications including ensuring holds are placed, advisors are assigned, and letters are mailed to each applicant.
Works with Registrar to ensure grades are entered at the conclusion of the semester or at the end of a bi-term session.
Other Duties as Assigned
Minimum Requirements
Associate's Degree with one (1) year of relevant experience or equivalent preferrred.
Minimum Salary:$30,528.00 / Annually
Applicants must complete the online application, submit a letter of interest, current resume. Contact information for three professional references is required. References should have current knowledge of candidate's professional work. Official college transcripts are required before hiring; however, copies are acceptable for initial review.
KY law requires state and national pre-employment background checks as a condition of employment.
Initial review of applicants will begin after July 14, 2022
Position is open until filled.
Applicants will be notified if selected for an interview.
Big Sandy Community and Technical College (BSCTC) is committed to quality educational opportunities for student success, promotes economic growth and enhances the quality of life of its constituents. With campuses in Prestonsburg, Pikeville, Paintsville and Hager Hill, BSCTC offers 30 academic and technical programs and more than 200 credentials with an emphasis on innovation in learning and student access, transfer and success.Celebrating more than 75 years of educational excellence, BSCTC features multiple career pathways for students. Our Go2Work program allows for accelerated training that leads to rewarding, high-demand and high-wage careers in two years or less. For those seeking to continue their education at a four-year school, our Go2Transfer program allows you to get your basics close to home and transfer with ease for a fraction of the cost of other colleges. Choose the academic program that best fits your needs.
