The University of Southern California (USC) department of Facilities Planning & Management (FPM) – Engineering (EG) Shop is seeking a customer service-oriented Engineering Shop Supervisor with superb leadership and communications skills to join its team.

The Engineering Shop Supervisor is responsible for supervising staff, daily operations and activities of a multiple trades unit. The Trades Supervisor plans, schedules, supervises and coordinates various skilled trade projects and activities; trains skilled trades staff on Pay for Skills; administers department budget. Additionally, the Trades Supervisor provides leadership and guidance to ensure that high standards of quality, service, and customer satisfaction are maintained.

The ideal candidate for the position of Engineering Shop Supervisor has the following:

• High School or equivalent; specialized/technical training

• At least 6 years of experience; 7 years preferred

• Previous journey-level Engineering experience; extensive knowledge of Engineering trade and infrastructure, including service/repairs/operation/maintenance; understanding of all aspects of engineering trade duties with progressive leadership/management/supervision experience

• Extensive experience with steam boilers and steam distribution

• Experience in an institutional setting, including within a facilities management organization is preferred

• Thorough knowledge of city and state building codes, University standards and other requirements for work place safety and structural integrity

• Ability to read and interpret blueprints, drawings, plans, specifications and/or sketches

• Thorough comprehension of job components for all projects, including other trades

• Demonstrated effective oral/written communication skills and ability to lead and motivate a diverse workforce

• Experience in administering and assisting with budget planning

• Experience utilizing Personal Computers and Computerized Maintenance Management Systems

• Steam Engineer – 500 HP License (or greater) issued by the City of LA Dept. of Building & Safety  

Job Accountabilities:

• Supervises multiple skilled trades staff. Screens and interviews applicants and makes hiring decisions. Trains staff and counsels or disciplines as needed. Provides performance feedback and prepares documented appraisals. Determines and/or recommends unit salary administration including raises, promotions and/or reclassifications.

• Oversees installation, maintenance and preventive maintenance trades activities and projects.

• Assesses skilled trades staff’s workload and plans or schedules staff accordingly. Determines staffing needs for peak volumes and/or special projects and arranges for temporary workers. Authorizes overtime as appropriate. Ensures staff are adequately trained and cross-trained to promote continuity of operations during vacations and extended absences.

• Trains and supports staff. Accountable for the development of team members by helping them set and achieve goals for their career growth. Fosters an inclusive environment that values differences and creates a sense of belonging and appreciation for team members. Leads by example, demonstrating strong ethics, high accountability, and actively drive the process of embedding organizational values and behaviors. Creates a culture of trust and transparency. Drives best-in-class customer service to USC through effective team member engagement

• Monitors workflow for efficiency and timeliness, sets priorities for projects and activities. Makes adjustments as needed to meet deadlines and commitments. Schedules staff and organizes work in a logical manner to meet work related deadlines and to ensure efficient operations.

• Reviews work for quality, completion, accuracy and adherence to internal operating policies and procedures. Addresses errors and problems and provides feedback.

• Provides technical assistance to staff for training purposes and for problem-solving. Provides background and implements, interprets departmental policies, procedures and guidelines.

• Determines costs of equipment, materials and supplies and prices accordingly. Orders materials, supplies, and equipment. Liaises with vendors on issues related to products, services and delivery.

• Contributes to the development of policies, procedures and internal systems which support the work of the unit. Defines needs and coordinates the development of manual and/or automated systems to facilitate workflow.

• Ensures records are kept up-to-date and maintained in accordance with applicable regulations. Requests and reviews city permits on projects, as necessary. Ensures compliance with building codes.

• Administers and assists with planning income and expense budgets. Develops projections. Tracks actual income and/or expenses and adjusts operating plans to address variances.

• Develops and/or produces various operating reports (e.g., project status, work backlogs, etc.) as required.

• Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with University Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of University's crime prevention and suppression programs and services. Ensures dissemination of security related information to staff.

• Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

The annual base salary range for this position is $89,518.56 - $108,000.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

About USC FPM

FPM (formerly named Capital Construction & Development / Facilities Management Services) is responsible for planning, developing, and maintaining the breadth of the facilities at USC, and is also dedicated to creating a safe environment for our USC community. Woven into every service, safety is of upmost importance. As FPM, this diverse group of innovative and talented professionals provide high quality facilities construction, operations and maintenance services at USC and serve as dedicated stewards of USC and FPM core values. FPM values employee recognition, accountability, collaboration, respect, and trust.

Come and join the FMS team – a team that works as trusted partners shaping an environment of innovation and excellence.