The Technology Operations Manager is a management position responsible for creating budgets, schedules, strategic plans and goals associated with Facilities Development & Operations (FDO) technology operations. This position manages staff responsible for system administration and application development within the department. This position also manages the inter-relationship of all the systems listed below with University Centralized IT Teams, all project managers, and stakeholders including the campus community, ensuring minimal conflict when new systems, modules, and features are being implemented. These systems include but are not limited to:
• e-Builder
• ReADY, AiM, AiM IQ, and Go
• Lenel OnGuard Access Control Software
• BAC Siemens (Building Automation Control)
• Edwards System Tech (FireWorks)
• FuelDrive
• KeyWin (Electronic Lock Boxes)
• All other Facilities Management Databases
• Administration of FDO's Office 365 resources
• Other Specialized FDO Devices
A Bachelor's degree in Business, Management, Management Information Systems, or other relevant field, OR an equivalent combination of education and relevant experience.
Five years of increasing responsibility in information technology, IT project management, management, or systems support. Additional education beyond initial requirement may be substituted for experience.
Experience in project management or acting as the lead member of a project team.
Demonstrated record of or commitment to supporting an organizational culture that emphasizes accessibility, diversity, equity, and inclusion.
Experience with current programming languages and/or database administration.
Experience effectively leading staff in a relevant field.
Experience in process/systems analysis.
Ability to manage project timelines and maintain/meet deadlines.
Proven ability to work independently.
Ability to serve as an effective member or leader of a team.
Demonstrated effective professional interpersonal and communication skills.
Internal Number: 500856
About Western Washington University
Western Washington University, with over 16,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master's-granting university in the Pacific Northwest, according to the 2022 U.S. News & World Report rankings.
About the Department:
The Facilities Development & Operations Department supports Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.
FDO Mission: To plan, develop, manage, and maintain Western's facilities in a manner that sup...ports Western's strategic plan, vision, and mission.
FDO Vision: Achieving excellence in all areas of responsibility, while continuously improving and responding to the ever-changing needs of the university.
