Job Description Summary
Under supervision of the University Registrar, the Senior Business Analyst provides technical support to the Registrar's Office for the maintenance of academic administrative applications. This position will leverage technology to improve business processes and create efficiencies for the Office of the Registrar and its constituents. The Business Analyst serves as the key staff member to produce and generate reports, some of which are complex, for the Registrar and other members of the academic administration.

Essential Duties

• Responsible for the planning, administration, management, and maintenance of the university's academic IT infrastructure to support all academic records functions such as academic transcripts, degree awarding, class scheduling configuration, and registration activities.


• Serve as the office liaison with IT on third party integrations, including Ellucian Degree Works, Technolutions Slate, Civitas College Scheduler, and CourseLeaf.


• Responsible for the development and implementation of enhancements to improve business processes, increase efficiency and monitor compliance.


• Manages the implementation of new academic programs and all programmatic changes in Workday and Degree Works.


• Maintains academic and data integrity in Workday providing support to the Registrar's Office team by developing audit reports and updating relevant databases.


• Serves as the liaison with Business Intelligence and Enrollment Systems for internal and external reporting.


• Coordinates with Office of Student Accounts to ensure alignment between academic and financial configuration.


• Train and provide first level technical support for Registrar staff


• Identify opportunities for third party integration improvements including replacing third party applications as Workday features are delivered.


• Represent Registrar office on Workday Functional groups.


• Collaborates with the Office of Financial Aid on National Student Clearinghouse program-level reporting requirements.


• Coordinates functional testing plans and schedules for Information Technology Services system updates and implementations, including requirements gathering, drafting of enhancement requests, and troubleshooting.


• Support academic functions through the development of user-friendly Workday reports for various departments in Academic Affairs. Collaborate with Data Analytics team to support the development and maintenance of data infrastructure.


• Analyze course demand to support scheduling process 2 -3 times per year.


• Oversee the development of accurate reporting on degree completion for both undergraduate and graduate students.


• Complete multivariate statistical analyses of degree attainment, academic majors and programs, classroom utilization and other related analyses.


• Manage the preparation of periodic reports to be reviewed by senior management.

Minimum Qualifications

• Bachelor's Degree required with a minimum of 5 years of relevant experience


• Strong set of broad technical and critical skills


• Experience with a variety of technology used in higher education including student information systems (for example Workday Student, Banner, People Soft, etc.) PLSQL Developer, Tableau, and other course scheduling technology, degree audit programs and other comparable programs used to analyze, organize, and present data.


• Ability to explain data and corresponding analyses to a variety of constituencies who may have a limited understanding of data analysis and technology.

Preferred Qualifications

• Experience with Workday Student


• Experience working in a Registrar's office or other related function within higher education

Work Environment

• Typical office setting with extensive sitting and computer work. Position is partially remote.


• Ability to travel around campus for meetings and other work-related events.

Bentley University requires references checks and may conduct other pre-employment screening.

DIVERSITY STATEMENT

Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.

Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.

PI217528500