The Cushman & Wakefield Facilities Services (Aust) FM Service Desk Team are responsible for creating, scheduling and managing the jobs to deliver a range of trade services to client's property portfolio nationwide. Works includes reactive and planned maintenance, contractor management, minor and project works.
The work is diverse across Cushman & Wakefield clients through corporate commercial and residential markets.
A unique exciting opportunity is available for an enthusiastic, energetic, self-motivated, and highly organised individual to join our team of schedulers /planners dispatching field staff and technicians to service our valued clients.
To be successful in this role you must:
Have demonstrated experience in SimPRO (or similar job management software) and Microsoft Office.
Have a friendly but professional disposition.
Have excellent written and verbal communication skills.
Be able to manage time constricted workloads and prioritise work against competing demands.
Be able to solve problems with ease and think quickly.
Be able to work autonomously and as part of a team.
Ideally have previous experience in a similar role, preferably in the trade services/facilities management industry would be advantageous.
What you will be doing
Point of contact via phone, email and portal for customer inquiries, POC residential & corporate account clients
Scheduling and reallocating jobs for trade services
Timely and accurate communication and coordination of jobs according to priority levels and customer expectations.
Skills and Experience
To be considered for this position you will bring customer service experience in a similar environment. Minimum requirements include:
Experience in scheduling and dispatch of trades.
Knowledge of trade services industry (desired, but not essential)
Comprehensive knowledge of Adelaide's surrounding suburbs
Strong communication skills.
Experience with SIMPRO software an advantage.
Intermediate Microsoft Office skills.
Excellent time management and organisation.
Ability to problem solve quickly.
High attention to detail and accuracy.
A strong work ethic with a team player attitude.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from
Competitive salary and opportunity for career progression
4 weeks annual leave a year (pro rata for part time employees)
Being part of a growing global company
A workplace which promotes diversity and inclusion in everything we do
Applicants
Send resume to Zachary.Kipps@cushwake.com
Please note only those chosen for an interview will be contacted, therefore we thank you in advance for your application.
At the very heart of Cushman & Wakefield lies an unrelenting commitment to creating an inclusive culture that benefits employees and creates a positive community impact. We are passionate about championing industry change and celebrating the diversity of our people, our business and our clients. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, differently abled , protected veteran status or any other characteristic protected by state, federal, or local law.
The health and safety of our team members is of top priority, therefore, all Cushman & Wakefield controlled Workplaces require staff to be fully vaccinated against COVID-19, with limited exceptions.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.
Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
Internal Number: R194669
About Cushman Wakefield Multifamily
Work for the Best in the Industry - make your next move here!
Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.
