Provide primary coordination for the Student Housing Area Offices, Lion Express and support to the Resident Services team. The role will require evening and weekend availability to effectively manage area office operations. This position will also assist in report management, program management, data management, and administrative support

Position Summary

Provide primary coordination for the Student Housing Area Offices, Lion Express and support to the Resident Services team. The role will require evening and weekend availability to effectively manage area office operations. This position will also assist in report management, program management, data management, and administrative support.

Reports to: Assistant Director of Operations

Position Specific Accountabilities

1. Coordinate the day-to-day management of the Area Office program for Student Housing Office (SHO). This includes the hiring, supervision, scheduling, and training of 30-40 student staff. Additional responsibilities include on-site auditing, updating procedures and protocols of Area Office program.

2. Coordinate the day-to-day management of the Lion Express program. This includes the hiring, supervision, scheduling student staff. Additional responsibilities include on-site auditing, updating procedures and protocols of the Lion Express program.

3. Report management and data reconciling as requested. This may include work orders, Area Office Resource Tracking, billing, opening and closing reports as needed.

4. Manage the SHO Room Reservation schedule (i.e. Sullivan Academic Center, SHO Meeting Room, SHO Conference Room).

5. Assist with the opening and closing processes for the residential facilities as requested.

6. Coordinate and collaborate in recruitment and marketing efforts across the Student Affairs Division.

7. Work to continually improve methods, forms, tracking, and reporting systems for team.

8. Continually monitor, review, and revise department work schedules and office hours, manuals, handbooks, website, and social media for quality assurance. Create new documents as required. Maintain a system for ease of retrieval and distribution of program files, updates, and operational records.

9. Participate in all activities, events, and special projects for the department and affiliated programs, including, but not limited to recruitment, welcome orientations, advisory board meetings, retreats, engagement programming and collaboration, commencement, and other special events.

10. Process Workday p-card, requisitions, and travel arrangements requested. Oversee departmental purchases and budget, ensuring adherence to budget allocations. Reconcile monthly and provide reports for budgets as required within prescribed deadlines

11. Provide support to the Housing leadership team on special projects

12. Perform other duties as assigned or requested.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Typically a high school diploma or its equivalent supplemented by coursework or on-the-job training. A bachelor's degree in business administration or related field is preferred. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.

• One year of experience in facilities management, administrative support or housing operations/administration.

• Requires valid California driver's license. Must maintain a "satisfactory" driving record as evidenced by DMV.

• Exemplary communication skills (both written and oral) evidenced by background in preparing comprehensive reports and summaries incorporating complex, highly technical information.

• Ability to compose correspondence and other written materials independently. Work effectively with a diverse population of students, parents, faculty, and staff.

• Highly developed organizational and leadership skills. Ability to perform long range planning; coordinate efforts with multiple campus and service providers; facilitate problem resolution; analyze and administer programs and systems.

• Demonstrated computer competency and preferably knowledgeable of student information systems.

Salary Range: 17.88 - 31.40 USD Hourly

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Salary range