A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file.

Competitive salary available based on qualifications, experience and education of the selected candidate.

ITS has an opportunity for an individual who is passionate about unlocking potential and driving organizational growth to fill our Training Specialist Senior role and join our dynamic team and contribute to the growth, and success of our talented workforce. The ideal candidate has a proven track record of designing and delivering creative and impactful learning experiences.

As a Training and Development Specialist, you will play a vital role in shaping the learning landscape within Information and Technology Services by creating and implementing comprehensive training programs that enhance employee knowledge, skills, and capabilities. 

Your role will analyze, design, develop, implement, and evaluate training and educational programs in connection with leadership and professional development, change management, diversity, equity, and inclusion, and new employee onboarding. You will also maintain records of training activities and monitor the effectiveness of instructional programs. 

This position will report directly to the Organizational Development Training Manager. 

• Collaborate with subject matter experts and stakeholders to assess training needs and create a robust training and development roadmap.  Design engaging and interactive learning experiences using various instructional techniques and technologies.
• Utilize technology tools to author e-learnings, simulations, blended learning, and multimedia resources to enhance training effectiveness and engagement. Leverage learning management systems or other training platforms to deliver and track training programs, ensuring accessibility and seamless experiences.
• Facilitate training sessions, workshops, podcasts, or webinars either in-person or virtually, using effective instructional methods with the ability to adapt delivery based on participants needs and feedback.
• Partner with DEI Committee core members and other campus partners to develop or identify new programs and processes intended to promote diversity, equity and inclusion.
• Create and maintain training documentation, including training materials, participant guides, job aids, and training manuals.
• Coordinate training logistics, including scheduling training sessions, booking venues or virtual platforms. Provide administrative support for training initiatives.
• Stay abreast of industry trends, emerging technologies, and innovative learning solutions to enhance the effectiveness and relevance of our training programs.
• Identify, evaluate, and select the most relevant content to support learning and development needs.
• Assess the effectiveness of training programs through evaluations and feedback mechanisms.  Analyze data to identify areas for improvement.

• Bachelor's degree in education, instructional design, training and development, human resources or a related field or equivalent combination of education and experience.
• 5-8 years of professional experience designing and delivering effective training programs.
• Knowledge of instructional design principles, adult learning theories, and training audiences. 
• Proficiency in using various training delivery methods and technologies, including e-learning authoring tools and virtual learning environments.
• Familiarity with learning management systems.
• Strong facilitation and presentation skills.
• Collaboration and teamwork skills, with the ability to work effectively with cross functional teams and stakeholders.
• Strong organizational and time management skills with the ability to handle multiple initiatives and prioritize accordingly.
• Excellent interpersonal skills, with the ability to build relationships at all organizational levels.

• Significant relevant experience in design and development of training including authoring e-learnings.
• Certified Professional in Talent Development (CPTD) is a plus.

UM- ITS welcomes a healthy applicant pool so we encourage all interested applicants to apply. This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Dental and Vision Insurance
• Parental and Maternity Leave

Physical Demands/Work Environment

Normal amount of sitting, average mobility to move around an office environment; able to conduct normal amount of work at a computer; travel to various locations on and off campus.  Punctual, regular, and consistent attendance is required.  May require on-call availability and may require working during non-business hours and on weekends. 

Job openings are posted for at least seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.