FirstWorks is a Providence, Rhode Island-based non-profit arts organization dedicated to enhancing the cultural, educational, and economic vitality of our community by engaging audiences with world-class performing arts and education programs, and as Founding Creative Partner for PVDFest, Providence’s premiere arts festival.  

FirstWorks (FW) is seeking an Executive Coordinator to support vital functions of the entire organization. The Executive Coordinator ensures smooth operations across office management, data, and programs.  Qualified candidates will be skilled communicators, highly organized, capable of synthesizing complex information, be proficient in CRM/Databases and MS Office suite applications and have an affinity for the arts. This is a full-time position. Occasional evenings and weekends based on the program schedule are required. Specific responsibilities include: 

Administration:  

• Oversee daily management of FW office, including telephone and reception, mail collection, office supplies 
• Manage relationship with IT service, maintain office technology, provide tech support to staff 
• Liaise with third party contractors for services, and coordinate with building management about access, repairs, etc. 

• Maintain institutional calendars, staff communication systems (Asana, OneDrive), Standard Operating Procedures 
• Serve as Board of Directors liaison to schedule meetings, write and send communications, records, agendas, minutes, etc.; support new Board member on-boarding 
• Provide Human Resources support; staff searches, on-boarding, recruiting and helping to supervise interns; schedule and track staff performance reviews 
• Working under the supervision of the Accountant/Bookkeeper, perform light bookkeeping functions such as data entry and report generation, documenting and filing invoices/receivables; provide support for annual audit 
• Support internal meetings through agenda development, meeting facilitation, minute taking, circulating action items, and follow up on assignments 

• Database management including entry, database hygiene, pull various departmental reports, modify system layout as needed, contract management and interface with CRM provider 
• Provide support for grant proposals and reports, annual campaign, donor cultivation and special events as needed 
• Support to senior leadership with schedule management, coordinate and prep for external partner meetings, conference scheduling, or assemble relevant copy/materials for partners 

Marketing: 

• Oversee Box Office management and Front of House; create show-specific box office events, monitor box office communications and assist patrons with ticketing, run sales reports, manage comp tickets and holds, and liaise with external box office vendors if applicable 

• Set up and monitor Virtual Stage events via box office when applicable 
• Implement marketing and cross promotional efforts, including group sales, package and affinity group pricing, and community outreach to partners and stakeholders 
• Coordinate distribution of marketing materials and media communications, including local event listings and direct mail campaigns 
• Light video editing, including packaging of recorded Zoom events for web 

Program: 

• Support program logistics, including liaising with community partners 
• Serve as Zoom admin for Virtual public engagements 
• Attend partner planning meetings as needed