Scheduled Hours

Position Summary

Job Description

Primary Duties & Responsibilities

• Maintains medical records and notes.
• Answers phone, triages call, takes messages and forwards to appropriate persons in EPIC.
• Maintains daily appointment schedule for visitors and patient office visits.
• Validates and verifies insurance.
• Facilitates in obtaining prior authorizations for referrals.
• Maintains and updates all insurance information for all patients.
• Schedules appointments gathering all required information.
• Receives electronic faxes and routes new patient referral process.
• Sends letters to patients and families.
• Assists administrative /physician staff during peak times, vacations, and illnesses.
• Greets visitors and routes incoming mail.
• Facilitates referral to other services at SLCH & outside institutions.
• Maintains documentation of referrals generated by Late Effects Team screening protocol in Excel.

Preferred Qualifications

• Ability to type and use various software packages, set up spreadsheet/report formats, and working knowledge of medical terminology.

Required Qualifications

• High school diploma or equivalent high school certification.
• Two years of experience in a healthcare/medical-related office setting.

Grade

Salary Range

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Diversity Statement