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Job Description:

Summary
 

Iowa State University’s College of Human Sciences is seeking an engaging and customer service orientated individual for the position of Student Services Program Specialist. This position serves as a valuable team member in the multi-function, high-traffic Student Services Center. The Student Services Program Specialist, reporting to the Director of Student Services, will have complex and varied work while serving a wide variety of constituents, including staff, faculty, students, alumni, prospective students, and employers. Areas of responsibility include:

Student Services Center: Coordinate office services within the College of Human Sciences Student Services Center, including the CHS Career Services Office, the CHS International Programs Office, and the CHS Recruitment Office. This position will hire, train, mentor and supervise Student Office Assistants. Responsibilities also include management of meeting rooms, office supplies, computers, copier, budgets, events, phones, and emergency preparedness policies.

Orientation Program: Manages the new student orientation program for all students within the College of Human Sciences. Represents the College of Human Sciences on the University Orientation Committee. Coordinates with departmental advisors for 16 different majors regarding advising appointments, expectations, and schedules.

Career Services Support: Serves as lead in collecting, preparing, and analyzing internship data and reports. Reviews and approves employer job postings in career management system.

Events and Meetings: Assists the Student Services and Career Services Directors in scheduling meetings with a variety of constituents, including planning agendas, taking minutes, and maintaining online records of agendas and minutes.

Level Guidelines
• Individual contributor position with developing professional and/or technical skills working under immediate to general supervision
• Grasps professional-level knowledge and concepts of field while working in a progressive learning mode
• Works on problems and issues of somewhat limited scope
• Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained
• Responds to inquiries and issues, escalating to manager or higher level workers as appropriate
• May lead projects of limited scope and complexity
• May provide guidance to students

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Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.

Why Choose ISU?
Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

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