The Operations Coordinator will serve as the Operational and Clinical Lead for the Regional Alliance for Healthy Schools (RAHS).  This position is 1.0 FTE (40 hours/week).  The Operations Coordinator is responsible for the ongoing development of clinical process to ensure compliance with standards of care, policies, procedures, regulatory agency, and accredited agencies. An ideal candidate will have the ability to manage high level projects with accuracy and dependability. The Operations Coordinator should possess strong organizational and communication skills and enjoy working as part of a dynamic interdisciplinary team.  A clinical operations background, experience as a Medical Assistant Team Lead or Specialist, LPN, RN, or experience working in a primary or adolescent healthcare setting is strongly desired. 

1.       Works closely with RAHS Clinical Director, RAHS Director, and Program Manager to ensure compliance with standards of care, policies, and procedures.

2.       Works collaboratively with Clinical Director, RAHS Director, and Program Manager on clinical processes to ensure clinical compliance and optimal clinical flow.

3.       Works collaboratively with RAHS Director and Program Manager to assure compliance with regulatory and accrediting agencies.

a.       TJC

b.       CLIA

c.       Medical Waste

d.       Health System Safety Drills

e.       Chemical Inventory

4.       Responsible for workflow of Medical Assistants and Medical Assistant Specialists activities to ensure optimal clinical flow.

5.       Prepares agendas, minutes and leads regularly scheduled Medical Assistant meetings.

6.       Provides in service training and acts as a preceptor for Medical Assistants and Medical Assistant Specialists., and other staff members as assigned.  Training coordination includes:

a.       Mandatory MLearning assignments and follow-up for staff overdue

b.       Annual point of care training and assessment/training of new clinical staff

c.       Orientation for new staff members in the program, with focused orientation and side-by-side support for Medical Assistant Specialist Staff

d.       Scheduling trainings as required for RAHS staff including MiChart and Cadence trainings.

7.       Oversee the ordering, distribution and maintenance of medical, IT and communications equipment.

8.       Leads renovation and partners with facilities for construction projects as assigned.

9.       Point of contact for District building maintenance staff and coordinates projects and health center space issues promptly.

10.   Coordination of maintenance and utilization of MM RAHS vehicles.

11.   Works closes with the Regulatory Readiness team, and Pharmacy Administration for regular regulatory checks.  Maintains high knowledge in this area and follow-up with clinics to ensure compliance.

12.   Demonstrates proactive problem solving skills, critical thinking, and takes the initiative to identify, act and follow through on problems.

13.   Promotes and facilitates positive communication with the entire RAHS department. 

14.   On-site health center clinical or administrative coverage as requested.

15.   Report Directly to the RAHS Director.

16.   Travel to RAHS sites is required.

17.   Other duties as assigned.

• Bachelor's Degree or an equivalent combination of education and experience is necessary.
• 2-5 years of experience in primary, adolescent or academic healthcare setting. 
• Demonstrated ability to meet deadlines and achieve project objectives. 
• Demonstrate ability to work collaboratively as part of a team. 

• Masters of Public Health, Healthcare Administration or related field and equivalent experience. 
• Associate nursing degree or BSN.
• 2-5 years of experience managing clinical operations.
• 1-2 years of experience with MiChart or Electronic Medical Records
• Microsoft Office Suite expertise.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.