Why OCTA

Discover work that moves you in a dynamic and innovative setting. Be part of a team delivering Orange County’s transportation network of today and creating a vision for the future.

OCTA is the county’s transportation planning commission and public transit operator. With a focus on safety and accountability, we plan, fund, and implement countywide projects that include bus and rail transit, freeways and express lanes, rideshare, microtransit, paratransit, active transportation, and environmental programs.

We’re passionate about creating a balanced, equitable and sustainable transportation system that reflects the diverse travel needs of the county’s 34 cities and 3.2 million residents. 

Our employees rated OCTA as a top workplace in Orange County. Come join us on our mission of keeping Orange County moving.

Overview:

Under minimal guidance, performs complex research and analytical tasks in the areas of operational performance measurements, and special projects within the department.  Develops models to assess short and long-term resource allocation needs.  Performs various administrative and performance based fact-finding projects requiring in-depth knowledge of bus and rail operations.  Works collaboratively with relevant Departments to understand trends and develop forecasts of operational needs.  Develops and presents comprehensive performance reports to various internal and external groups or committees.

This is an exempt position in Salary Grade ­­R: Min $90,147.20 – Mid $107,452.80 – Max $124,758.40 annually. The starting salary will be within this range based on qualifications.

This position will remain open until filled. 

Responsibilities

This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to this job.

• Acts as a consultant to management, mentor and/or technical “lead” and expert creating “cutting edge” innovation specific to operational performance trending and reporting.
• Creates databases and models used to forecast short- and long-term resource needs (i.e., person power).  Develops and maintains a model for short- and long-term person power needs to inform recruiting initiatives and budget development.
• Serves the department (Division) in close liaison with Financial Planning and Analysis and serves as the Operations lead in the development of the quarterly performance measurement report; ensures the accuracy and thoroughness of the report and timely preparation.
• Compiles, extracts, analyzes, and prepares data relevant to monthly, quarterly, and annual performance of OC Bus, OC ACCESS, Metrolink, OC Streetcar (starting 2024) and other modes as needed.
• Compiles, extracts, analyzes, and prepares operational related service change data for use in downstream systems (i.e., Data Warehouse, Central Communications, Google Transit Feed, Swiftly, and Ridecheck Plus).
• Performs the monthly operations related National Transit Database (NTD) reporting activities using the Data Warehouse and Ridecheck Plus, validating the accuracy of the data and the compliance of the process.
• Identifies areas of service performance for management focus, review, and attention; provides professionally written recommendations for resolution to potential issues or concerns, including optional courses of action and supporting documentation and analysis for recommended option.
• Monitors ridership, on-time performance, and safety metrics by analyzing boardings and other data as available in the agency dashboards at system, route, and period levels, as appropriate, to create strategic insights for management review.
• Maintains familiarity with agency operations, strategies, and development. Monitors national business unit trends and developments and reports on significant items.
• Performs creation and development of graphics and reports for presentation at various meetings of internal and external groups and committees.