Location: East Grand Forks

Full/Part Time: Full Time

Employment Condition: Unlimited

Job Description:

• Serve as college resource liaison regarding all financial aid programs, policies and procedures, providing advising to the college, community, students and parents. Researching information to ensure accurate and timely information is provided within state/federal policy and guidelines.
• Administer the work study programs on the EGF campus to ensure new work-study employment information is entered timely, verifying information and making determination of complete applications and files. Incumbent researches processes and procedures and makes recommendations for changes as necessary to ensure efficient operations.
• Serve as a Veterans Certifying Official.
• Verification of Eligible Non-citizens.
• Complete 150% calculations for students that are requested by the Director of Financial Aid and other staff.
• Maintain accurate financial aid files for application and award ensuring compliance with Federal verification requirements for individual financial aid student files.
• Maintain and coordinate all digital imaging responsibilities in the financial aid office on EGF campus.
• Ensure efficient operations of EGF financial aid office.

Required Qualifications:

• Minimum of two years of experience working in a post-secondary education setting or completion of an Associate's Degree or the equivalent of a two year diploma
• Strong interpersonal communication skills (written and oral) in order to communicate effectively with students, employees without supervision or review
• Ability to maintain confidentiality of private information according to procedures, rules, and statutes
• Computer knowledge, proficiency and understanding with the ability to remain up-to-date with the many software programs utilized in the administration of financial aid
• Ability to work closely with the public and be able to clearly inform students and parents of the financial aid process
• Willing to work as part of a team
• Physical Demands (sitting for extended periods of time)

Preferred Qualifications:

• Bachelor's degree in business, accounting or human service related field
• Experience working in Financial Aid
• Knowledge of student financial aid programs
• Knowledge of state and federal financial aid rules and regulations
• Ability to follow directions, to take corrective criticism, to get along with coworkers and supervisors
• Able to handle stressful situations with the highest level of professionalism consistent with excellent customer service
• Ability to communicate effectively with students, staff, and faculty and the ability to deal tactfully with diverse populations in a positive, courteous and helpful manner
• Ability to work independently with limited supervision

Other Requirements:

About:

• 95% of employees understand how their work helps achieve their agency's mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Benefits Info:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Desired Start Date: 01/03/2024