General Statement of Duties:

Provides advanced technical and administrative support to the Automotive Tech program faculty and staff.

Responsibilities:

• Greeting visitors, vendors, and maintenance/facility people that come to the academic site located at 42 Linus Allain in Gardner, MA;
• Assisting contractors that need access to specific parts of the building (i.e., electrical meter reading or lift inspectors);
• Coordinating purchasing and working with the business office regarding accounts receivable/payable;
• Completing necessary forms such as travel requisitions, professional development requests, and others as necessary;
• Scheduling live work and contacting customers when their vehicles are ready for pickup;
• Ordering tools for the students and overseeing tool/equipment orders for special service tools, parts for repairs, and daily consumables we use for jobs and service in the shop; 
• Overseeing tool organization in the shop;
• Coordinating building maintenance; making sure SchoolDude tickets are put in for repairs and maintenance in a timely manner;
• Coordinating with the grants department and the PI/Co-PI for grants to ensure we meet deadlines and stay within budget (i.e. NSF EV ATE grant and others);
• Maintaining program accreditation schedules and maintaining records for NATEF/ASE Education Foundation and other program-related activities;
• Building and maintaining professional relationships with local auto dealers, shops and professionals to engage with student co-op placement;
• Providing general support for students and instructors;
• Coordinating student activities and field trips, and maintaining necessary documentation;
• Coordinating new student outreach and maintaining contact with program graduates;
• Performing lab prep work and creating documentation for students to complete alongside any live work they do ;
• Assisting the department chair/faculty with reporting, including IR data requests and data tracking;
• Special divisional projects as assigned and supervised by the Dean of Business, Science, Math and Technology;
• Other duties as assigned.

For complete union specifications please click HERE

Minimum Qualifications:

• Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in office work, of which (B) at least one year must have been in a supervisory or administrative capacity, or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

  I.  A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required (A) experience.*

 II.   A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required (A) experience.*

  III.  A diploma for completion of a one-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum of one year of the required (A) experience.*

  IV.    A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum of two years of the required (A) experience.*

  *Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.

  NOTE:  Educational substitutions will only be permitted for a maximum of two years of the required (A) experience.  No substitutions will be permitted for the required (B) experience.

Required Knowledge, Skills, and Abilities:

• Proficiency with Word/Excel/Outlook & Adobe;
• Demonstrated critical thinking skills, problem-solving abilities, and aptitude for working with technology;
• Strong customer service skills and understanding of how to handle sensitive, confidential, or restricted information.

Desired Qualifications:

• Experience handling routine office tasks such as: document management, records retention, maintaining a desktop ledger and tracking budget expenses, and maintaining multiple staff calendars and scheduling;
• Ability to handle multiple, simultaneous assignments and work in a fast-paced, student-focused and customer service driven environment;
• Associate degree in automotive technology or relevant field;
• ASE certifications;
• Current work experience in the automotive field;
• Previous work experience in an educational setting.

Equivalency Statement
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Salary: $47,338.98 - $66,524.12

An appointment made from outside the bargaining unit will be at step 1 ($47,338.98) unless the collective bargaining agreement dictates otherwise.
Grade: 15
Employee Status: Full Time -on site position
Benefits: Yes
Hours per Week: 37.5  *A typical workday runs 8-4 or 9-5; occasional evening or weekend work may be required.
Number of Weeks: 52

Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.