Career Services

By John Stabinger
Posted on 2 April 2020 | 2:40 pm
Alumni / Benefits & Services / Alumni Career Services

Alumni Career Services


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Account Assistant 4
Yale University
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Account Assistant 4

Yale University

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Details
Posted:
November 16, 2023
Location:
New Haven, Connecticut
Salary:
Open
Type:
Full-time
1. Serves as a principal source of information on rules and procedures governing University accounts receivable. Oversees and instructs support staff. 2. Oversees maintenance of account files, ensuring accuracy and completeness. Reviews payment histories. 3. Resolves problem and delinquent accounts with supervisor and collection agency. Assists with final review and disposition of problem accounts. 4. Recommends and implements changes to systems and operating procedures. Composes form letters and correspondence used in accounts receivable activities. 5. Researches individual accounts. Summarizes findings in reports. Completes and processes forms. Performs clerical functions incidental to account activity.

Required Skill/ability 1:  Excellent interpersonal skills must be able to deal with people in a tactful and courteous manner. Ability to be a positive and knowledgeable liaison.

Required Skill/ability 2:  Strong ability to multi-task. Provide feedback and suggestions on process improvements when work is assigned.

Required Skill/ability 3:  Excellent communication skills, both oral and written. Ability to work independently, organize and prioritize work assigned to meet goals and deadlines.

Required Skill/ability 4:  Strong ability to process high volume workload accurately and professionally.

Required Skill/ability 5:  Demonstrated record of excellent attendance and punctuality. Proper demeanor and attire.

Preferred Education:  Preferred knowledge of cash posting and charge correction functions. Prior knowledge of refund processing. Data entry experience. Strong willingness and ability to learn a new system. Knowledge and working experience with ICD9 and CPT4 coding systems. Working knowledge of Microsoft Office especially EXCEL/WORD.

Work Week:  Standard (M-F equal number of hours per day)

Posting Position Title:  Account Assistant 4

University Job Title:  Account Assistant 4

Preferred Education, Experience and Skills:  Preferred knowledge of cash posting and charge correction functions. Prior knowledge of refund processing. Data entry experience. Strong willingness and ability to learn a new system. Knowledge and working experience with ICD9 and CPT4 coding systems. Working knowledge of Microsoft Office especially EXCEL/WORD.

Four years of related work experience, two of them in the same job family at the next lower level, and high school level education; or two years of related work experience and an Associate's degree, or an equivalent combination of experience and education.

Internal Number: 85116BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.
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