Scheduled Hours

Position Summary

Job Description

Primary Duties & Responsibilities

Data Analysis and Reporting

• Translate complex gift histories into understandable information.
• Respond to routine and ad hoc requests for gift data.
• Provide prompt response to inquiries from leadership including the Executive Vice Chancellor of University Advancement and the Associate Vice Chancellor, Advancement Services and Administration.
• Collaborate with the Director of Advancement Services and Manager of Gift Operations to prepare analyses when necessary.
• Support Executive Director in establishing, tracking, and reporting on OKRs for Advancement Services.
• Contribute to the creation of reports, presentations, and dashboards.
• Train staff in the correct use and interpretation of gift data as presented in CRM, standard reports, and dashboards.

Gift Operations

• Develop thorough understanding of the multitude of gift sources.
• Perform complex gift entry that includes SPA journals, employee payroll deduction donations and adjustments.
• Perform routine gift entry during high-volume periods.
• Serve as a back-up for the auditing and approval of gift batches.
• Support receipting and annual tax letter processes.
• Perform routine data reviews, i.e., deceased donors with pledges due, open estate commitments, etc.
• Assist in the preparation of external reports and surveys.
• Collaborate with University Advancement Systems to test new features and updates.

Perform other duties as assigned.

Working Conditions
 

Overtime hours are required at various times of the year.

Normal office environment; alternate operations may require remote work.

Preferred Qualifications

• Experience with Affinaquest and Salesforce.
• Experience working in a nonprofit organization or higher education environment.
• Knowledge of CASE and IRS guidelines on processing gifts, pledges, and intentions.
• Proven experience in data analysis, interpretation, and generating actionable insights.
• Proficiency in nonprofit CRM software and database management systems.
• Familiarity with basic accounting principles and procedures.
• Strong computer skills with proficiency in Microsoft Office (Excel, Outlook, Word, etc.).
• Ability to work independently and collaboratively with exceptional accuracy in a deadline-driven environment while managing competing priorities.
• Outstanding attention to detail, independent thinking and problem-solving skills.
• Effective verbal, written and customer service skills required to successfully conduct business with a diverse group of internal and external customers.
• Application of excellent judgment, discretion, and sensitivity in handling high-profile and confidential information.
• Aptitude to become a super-user of the University Advancement CRM.
• Willingness to learn.
• Willingness to be a team player.
• Available to work occasional early mornings, evenings, weekends and additional hours.
• Commitment to the mission of higher education and Washington University in St. Louis.

Required Qualifications

Bachelorâ™s degree and two years of data analysis experience; or equivalent combination of education and experience.

Grade

Salary Range

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Diversity Statement