The University of Iowa ID Card Programs Coordinator will perform administrative support activities for University ID Card Programs, including daily operations of the UI Health Care Badge Center, assisting with orientation and other special carding event activities. Make decisions and exercise a high level of autonomy.

This position is performed fully on campus.

Duties to Include:

• Issue UI Health Care ID badges and Iowa One cards to students, faculty, staff and affiliates within established policies and guidelines.
• Ability to troubleshoot system and hardware issues during production.
• Respond to in-person, phone and email inquiries and requests regarding issues related to ID cards and UBill accounts.
• Assist with training, supervision, scheduling and evaluation of student employees and support staff; monitor compliance with FERPA, University policies and applicable regulations.
• Performs all aspects of administrative support for a location or a department.

Location: General Hospital

Schedule: Monday through Friday, rotating 8:00am-4:30pm or 7:30am-4pm

For a full job description, please send an e-mail to the contact listed below.

About The University of Iowa:

The University of Iowa is one of the nation's premier public research universities, with 11 colleges offering internationally recognized programs in disciplines ranging from otolaryngology to fiction writing, printmaking to space science, hydraulic engineering to dance. Iowa draws nearly 33,000 students from more than 100 countries and all 50 U.S. states and employs about 29,500 faculty and staff.

Required Qualifications:

• Bachelor's degree in a business related major or an equivalent combination of education and experience.
• Minimum of six months administrative related or program experience including experience providing excellent customer service.
• Demonstrated excellent written and verbal communication and interpersonal skills.
• Demonstrated ability to meet deadlines, balance multiple priorities, and ensure a high level of accuracy in work produced.
• Ability to apply logic and deductive reasoning to problems with varying levels of complexity.
• Proficiency with computer software applications such as Microsoft Word, Excel and Outlook.
• Ability to work with a diverse group of staff at all levels of an organization, demonstrated ability to collaborate effectively.

Desired Qualifications:

• Working knowledge of relational database systems.
• Some knowledge of University and UIHC systems, policies, procedures and regulations.
• Experience using MAUI, ERMA, Workflow or other higher education administrative information systems.
• Demonstrated commitment to quality of work, operational excellence, and customer experience.

Position and Application Details:

In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:

• Resume
• Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Brooke McMurl at or 319-467-0719.

The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.