ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE: SCMG Behavioral Health Primary Care Consultant - Psychologist

REPORTS TO POSITION: Section Chief, Psychiatry and Behavioral Health

DEPARTMENT: Integrated Behavioral Health

DATE LAST REVIEWED: January 25, 2023

OUR VISION: Creating America's healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY: The Integrated Behavioral Health Department (The Health Integration Project) includes Licensed Clinical Social Workers and doctoral level psychologist who are integrated into primary care settings as well as some specialty care settings.

POSITION OVERVIEW:

The Behavioral Health Consultant (BHC) works alongside the Primary Care Providers or Specialty Medicine Providers, providing behavioral health assessments and brief interventions. The BHC is an integral member of the medical team whose role is to help address a broad spectrum of behavioral health needs in the medical clinic population. The BHC aids in early identification and provides, brief, solution-focused interventions that promote wellness and preventions for as many patients as possible. The BHC provides same-day consultative services to medical providers and patients for a broad array of behavioral health issues in the form of assessment, brief intervention, and triage of psychosocial problems in the clinic patient population.

This position requires advanced skills in conducting brief assessments using a biopsychosocial model and delivering brief, evidence-based interventions to improve overall health and quality of life of patients with a variety of physical, emotional, and behavioral needs. Functions as an integrated member of the care team by assisting physicians, advanced practice, and other medical staff in managing the overall health of their patient populations. A Behavioral health Consultant helps improve recognition, treatment and management of psychosocial/behavioral problems and medical conditions in enrolled population. The Behavioral Health Consultant provides consultation services to all patients referred by the medical team.

This position does not directly manage any other caregivers.

Clinical Responsibilities:

• Plans and provides psychological assessment and diagnosis in a primary care setting with brief psychotherapeutic interventions as needed.
• Provides targeted assessment and evaluation, including diagnostic impression and functional status on presenting problem(s).
• Timely and succinct feedback to primary care physicians regarding consultation findings and recommendations.
• Triaging and referring patients to specialty mental health care when appropriate.
• Formulation of behavioral health interventions appropriate to the primary care setting and assisting with implementation of primary care physician(s) treatment plans.
• Providing brief follow-up, including relapse prevention and education.
• Developing, teaching, and providing oversight for classes that promote education and skill-building to enhance psychological and physical health.
• Providing ongoing consultation services for a sub-set of patients who require ongoing monitoring and follow up (e.g. continuity consultations).
• Sharing knowledge with other team members and patients both formally (in-services, consult responses) and informally (hallway conversations).
• Working as a primary care team member to develop specific clinical pathways or best practice programs for targeted patient groups (chronic pain, diabetes, heart disease, hypertension, obesity etc.).
• Plans, develops, and implements groups and other services for mental health needs.
• Develops behavioral health programs to meet the needs of the changing organization and changes in health care delivery.
• Active member of the multi-disciplinary team within the clinic, providing team-based care. Fully integrated primary health home services.
• Document all patient care in the proper form and in a timely manner in compliance with hospital policies and regulatory agencies.
• Delivers first rate customer service and/or patient care in a manner that promotes goodwill, and is timely, efficient and accurate, and courteous.

Non-Clinical Responsibilities:

• Be familiar with the SCMG organization structure, communications systems and billing process, completing billing and coding documentation within time assigned by SCMG administration.
• Keep all licenses and appropriate certifications current and unrestricted.
• Maintain active privileges at a St. Charles Health System hospital sufficient to permit performance of job duties.
• Increase understanding and collaboration throughout the medical community regarding provider's chosen specialty.

Provider Leadership:

• Participate in SCMG provider meetings and assist in policy formation for SCMG and provider practice.
• Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver.
• Participates in creating intentional relationships and put a high level of focus on attitudes and behaviors that enhance the care experience.
• Provide a therapeutic presence in service to others by purposefully responding to the needs of patients/customers in a caring way. This includes introducing oneself and stating your purpose, asking the patient their preferred name, spending time with the patient to determine their care goals, active listening, and using skillful communications (appropriate touch, eye contact, etc.).
• Provides and maintains a safe environment for caregivers, patients and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the health system's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all health system's investigations and proceedings.
• Supports the vision, mission and values of the organization in all respects.
• Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Provides and maintains a safe environment for caregivers, patients and guests.
• Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
• May perform additional duties of similar complexity within the organization, as required or assigned.
• Must maintain compliance of hospital's Medical Staff Bylaws, Rules and Regulations, as required by SCHS Board of Directors.

EDUCATION

Required:

• Graduation from an accredited college or university.
• Successful completion of an accredited masters or doctorate program in providers chosen specialty (ies)
• Successful completion of additional educational programs necessary to enable consultant to acquire and maintain privileges to perform the range of services contemplated. This includes board eligibility and/or certification in the specialty being practiced

Continuing Education & Competency:

• Complete annual fire/safety, etc. education in-services as required.
• Attend mandatory educational offerings as described in SCHS policies/procedures and/or as required by other regulatory bodies.
• Complete annual CME as required to maintain license and appropriate Board certification.
• Complete in a timely manner assigned Computer Based Learning modules.

Required:

• License to practice Psychology, must be licensed for a minimum two years.
• Valid driver's license and ability to meet SCHS driving requirements.
• Maintain unrestricted ability to participate in Medicare / Medicaid, or other federal or state governmental health care programs.
• Maintain AHA Basic Life Support for Healthcare Provider certification.

EXPERIENCE

Required: Psychologist: minimum two years post-licensure experience.

Preferred: Experience with primary care.

• Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION:

General Skills:

Communication/Interpersonal:

• Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS.
• Ability to effectively interact and communicate with all levels within SCHS and external customers/clients/potential employees.
• Strong team working and collaborative skills.
• Ability to effectively reach consensus with a diverse population with differing needs. Ability to manage facilitation and
• Consensus building among health care professionals and agencies and achieve expected results.

Organizational:

• Ability to multi-task and work independently.
• Pays attention to detail.
• Possess excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.
• Possess strong analytical, problem solving and decision making skills.
• Possess excellent organizational and multi-tasking skills.

Computer:

• Possess basic to intermediate ability and experience in computer applications, specifically electronic medical records system and Microsoft Office (Word, Excel and Access)
• Possess basic experience in computer applications necessary to record time, obtain work directions, and complete assigned CBL's.

St Charles Health System Standards:

• Provide information and services that enhance others' ability to acquire what they need or to complete the task at hand. Share information both when requested and when anticipating someone might have a need.
• Is present and punctual for assigned workdays, in compliance with the SCHS policy on attendance.
• Collaborate willingly with others to meet goals.
• Participate openly and honestly, sharing opinions, knowledge and experience.
• Address concerns of those impacted by a change or decision before taking action.
• Comply with all SCHS policies and procedures.
• Attend annually mandated in services and maintain documentation of attendance.
• Maintain and upgrade professional and technical competency in area of practice (through in service training, reading, continuing education or other methods and maintains documentation).
• Maintain confidentiality of patient, customer, and co-worker information.
• Consistently maintain a calm and pleasant tone and appropriate demeanor with others.
• Display attentiveness to others' needs, concerns and ideas. Asks questions and summarizes to confirm understanding.
• Address conflicts directly and promptly, focusing on problem-solving and a positive outcome.
• Value individuals and their diversity by creating and supporting a climate for success, as evidenced in peer feedback or self-reporting.
• Consistently demonstrate flexibility by meeting the changing needs of the customer.
• Manage time effectively to meet deadlines and commitments.
• Propose ideas for solving problems, improving processes or providing new services
• Demonstrate fiscal stewardship in the use of hospital resources.

PHYSICAL REQUIREMENTS:

• Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
• Frequently (50%): Sitting, keyboard operation.
• Occasionally (25%): Standing, walking, bending, stooping/kneeling/crouching, climbing stairs, reaching overhead, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle, ability to hear whispered speech level.
• Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 11-50 pounds.
• Exposure to Elemental Factors
• Occasionally (25%): Chemical solution for Laboratory Caregivers.
• Rarely (10%): Wet/slippery area.
• Never (0%): Heat, cold, noise, dust, vibration, chemical solution, uneven surface.
• Blood-Borne Pathogen (BBP) Exposure Category
• Risk for Exposure to BBP

**Nothing in this job description is intended, nor shall be interpreted, as a grant or approval of medical staff membership or clinical privileges. By law and applicable accreditation standards, medical staff membership and clinical privileges can be granted or approved only by a hospital's medical staff and governing body. Employment processes and requirements, which are governed primarily by the human resources policies of St. Charles, are separate and distinct from medical staff membership and clinical privileging processes and requirements, which are governed primarily by the bylaws and policies of the hospital medical staff. Accordingly, employed physicians and providers of St. Charles are required at all relevant times not only to satisfy the requirements and perform the duties set forth in this job description, but, also, to satisfy the requirements and perform the duties for obtaining and maintain appropriate medical staff membership and clinical privileges.

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