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BUS SYS ANL 3 (Business Relationship Manager)
University of California Davis
BUS SYS ANL 3 (Business Relationship Manager)
University of California Davis
 BUS SYS ANL 3 (Business Relationship Manager) Department Description Advancement Services manages all campuswide and UCDH philanthropic technology and support as well as centralized private philanthropic support acceptance, processing, and administration. Services provided include data visualization, programming support, data/information management, data analysis, system auditing, and compliance, formulation, and implementation of gift policies, acceptance and processing of gifts, and user documentation and training. The organization consists of a customer services team, a help desk and training tea, a business intelligence team, a data services team, and a gift services team. The Advancement Services teams are critical to the strategic initiatives of the campus and the UC System as its services and systems are utilized by all campus departments and by UCOP in performing complex financial analyses and predictive modeling. Advancement Services is the office of record for all alumni and donors of the University of California, Davis Job Summary Under the direction of the Customer Services Manager, this position serves as a business systems analyst responsible for business and systems analysis, testing, and ongoing maintenance of the Division of Development and Alumni Relations (DEVAR) database of record and associated reporting tools and projects. Work closely with business relationship managers (product owners), development staff, operations staff, business units, and management in the support of existing and new products. Provide support to customers and team members to maintain project timelines, address complex reporting, and ensure outstanding service to customers. Lead requirement analysis and produce business/functional requirements for enhancements, application upgrades, and contributions to DEVAR systems and tools. Elicit, translate and document client needs into project requirements. Develop acceptance criteria, process flow diagrams, and other necessary project documentation. Design, develop, and implement road maps, plans, and proposals that address the functional needs of users as it relates to projects and reporting requests. Identify associated priorities, opportunities, and risks. Work closely with functional, technical, and training divisions to ensure functional needs of users are addressed. Review and suggest potential design solutions that satisfy user needs and improve business efficiency. Troubleshoot end-user reports and system issues to resolution as Tier 2 support by identifying and isolating technical or training deficiencies. Maintain knowledge of the intricacies, dependencies & complexities of all Advancement Services analysis tools, including but not limited to Advance Web, Michelangelo, Crystal Reports, PL/SQL, Excel, Access, Anthology Encompass, and Microsoft PowerBI. Apply industry standard best practices to determine which tool is most appropriate to resolve a specific issue with a sense of urgency. A significant degree of independence and decision-making is expected as the position will own implementation of enhancements during project implementations. Position Information PHYSICAL DEMANDS WORK ENVIRONMENT Job Expectations: Leadership: Hands on, proactive, leader of self, colleagues, and customers
Communication:
Customer Service:
Safety:
MINIMUM QUALIFICATIONS Minimum Education/Experience: PREFERRED QUALIFICATIONS Preferred Education/Experience: Preferred Knowledge, Skills, and Abilities (KSA): SPECIAL REQUIREMENTS Background Check This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks. Diversity, Equity, Inclusion and Belonging At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our https://apptrkr.com/get_redirect.php?id=4803023&targetURL= This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks. Diversity, Equity, Inclusion and Belonging At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. Apply by Date 12/7/2023 Salary Range $72,300/yr. - $131,100/yr. (Department budgeted salary range: $72,300/yr. - $78,500/yr. Commensurate with experience.) Appointment Type Contract - 1 year contract with possibility of extension or conversion to career Number of Positions 1 Percentage of Time 100% Shift Hours Manager will advise Location Davis, CA Union Representation No Benefits Eligible Yes To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucdavis/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=7&JobOpeningId=61782&PostingSeq=1 The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ed8ae626c2e8984d9852ba19ba4f649a
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Internal Number: 4803023
About University of California Davis
UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we’ve been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.
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