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Job Description:

Summary

Monitor, maintain, support, and upgrade TMA Systems Maintenance Management Software Solutions. Provide significant daily support for the system and associated databases.  Monitor, maintain, and support departmentally managed safety and security systems: Phoenix Security Fire Safety System, etc.

 Work with external departments in the use of some systems.  Maintain and administer associated databases. Produce schedules and procedures to implement system changes, apply patches, upgrades, and updates.  Manage, plan, and execute the necessary stages of information technology projects as required.

Supports the analysis, design, and implementation of software/systems technical support and operating system capabilities.

Example of Duties

• Manages and monitors all installed systems and infrastructure ensuring the highest levels of systems and infrastructure availability.

• Collects and writes technical requirements for new systems.

• Analyzes and implements an emerging technology that affects Iowa State University campus-wide.

• Modifies, maintains, and updates complex software.

• Prepares and conducts system and programming tests which may require the interfacing of diverse hardware and software.

• Reviews potential applications and designs hardware/software interfaces.

• Implements best practices for scalability, supportability, ease of maintenance, and system performance.

• Assignments are generally of a difficult technical nature and may involve project leadership activities.

Leveling Guidelines

• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals

• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues

• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems

• Responds to a broad range of inquiries and requests

• May provide training and/or direction to lower-level staff

• May lead projects of moderate scope and complexity

• Provides guidance to students

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Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.

Why Choose ISU?
Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

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