Intermediate Representative, Client Processing

Bring your ideas. Make history. 
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the â??bank of banksâ?? - 97% of the worldâ??s top banks work with us as we lead and serve our customers into the new era of digital. 

With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, weâ??re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about. 

Weâ??re seeking a future team member in the role of Intermediate Representative Client Processing to join or Global Payments team. This role is located in Pittsburgh and will be a hybrid position- 3 days in the office.

In this role, youâ??ll make an impact in the following ways: 

Applying expertise and judgement in providing quality, and occasionally complex client service and support to internal and external clients daily, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner
Performs a variety of operational tasks in a product or functional area, including processing updates to client accounts or company records and interpreting and handling exceptions. Investigates and corrects errors in client accounts.
Conducts independent analysis and policy interpretation.
Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data. Serves as the primary point of contact for clients and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.

To be successful in this role, weâ??re seeking the following: 

High school/secondary school or the equivalent combination of education and experience is required.
Bachelorâ??s degree preferred
3-5 years of total work experience preferred.
Experience in brokerage processing preferred.

At BNY Mellon, our inclusive culture speaks for itself. Hereâ??s a few of our awards: 

Fortune Worldâ??s Most Admired Companies & Top 20 for Diversity and Inclusion 
Bloombergâ??s Gender Equality Index (GEI)
Human Rights Campaign Foundation, 100% score Corporate Equality Index
Best Places to Work for Disability Inclusion, Disability: IN â?? 100% score 
100 Best Workplaces for Innovators, Fast Company
CDPâ??s Climate Change â??A Listâ??

Our Benefits: 

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifeâ??s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. 

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team â?? one that is representative and inclusive of the diverse talent, clients and communities we work with and serve â?? and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.