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Patient Services Representative 3 Lead (MOSC 3 Lead) Patient Contact
University of California Davis Health System
Patient Services Representative 3 Lead (MOSC 3 Lead) Patient Contact
University of California Davis Health System
 Patient Services Representative 3 Lead (MOSC 3 Lead) Patient Contact Department Description The UC Davis Health Patient Contact Center is a developing service area tasked with providing the highest possible levels of patient / customer service to consumers seeking services or information within the health system. Contacts will be related to, but not limited to scheduling appointments and associated activities (registration, insurance verification, etc.), facilitating communication between patients and physicians, between physicians and other providers, and assisting with any questions consumers may have. This position will be for the radiology unit within the PCC. Job Summary We offer exceptional employment benefits including medical, dental, and vision plans, generous paid vacations and holidays, excellent retirement savings and investment plans, continuing education, and reduced fee and scholarship programs. This posting is a Transfer/Promotional opportunity for UCD/UCDHS Employees (internal candidates). Applications from current UCD/UCDHS employees will be considered first. Applications from the public/external candidates may be considered if an internal candidate is not selected as the most qualified applicant. THIS IS NOT AN H1- B OPPORTUNITY Responsibilities The incumbent is responsible for sustaining an environment of intrinsic goodwill for the practice while providing optimum services to patients. This position requires the skills and ability to manage the level of responsibility and accountability necessary to provide lead responsibilities for the department/clinical team for which it is assigned. This position must serve as a lead for a small group of Patient Services Representative 2 and/or Patient Services Representative 1 employees. This position may also perform front office duties consistent with that of Patient Services Representative 2, per operational needs. Required Qualifications
Preferred Requirements
Special Requirements
Diversity, Equity, Inclusion and Belonging At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. Final Filing Date 07/09/2023 Salary Range $28.34 - $35.23 Salary Frequency Hourly Appointment Type Career Number of Positions 1 Percentage of Time 100% Shift Hour 8 hours Location Patient Contact Center City Rancho Cordova Union Representation Yes Benefits Eligible Yes To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucdmed/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=5&JobOpeningId=54844&PostingSeq=1 The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2c877fe3c19b044f829002e6f85e0fdd
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Internal Number: 4320628
About University of California Davis Health System
UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we’ve been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.
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