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Coordinator, Event Technology and Campus Engagement

Gannon University

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Posted:

August 30, 2024

Location:

Erie, Pennsylvania

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Salary:

Open

Type:

Full-time

Coordinator, Event Technology and Campus Engagement

Position Summary:
Gannon University is seeking a 12-month, full-time Coordinator of Event Technology and Campus Engagement who is dedicated to fostering a vibrant and sustainable campus environment where students, faculty, staff, and visitors can thrive. We are committed to excellence in facilities management and community engagement, ensuring the efficient operation of our buildings and technology while actively involving stakeholders in campus life.
The Coordinator will collaborate directly with internal and external event organizers to understand their requirements and logistical needs for hosting various campus events, including conferences, workshops, lectures, and social gatherings. Additionally, the Coordinator will play a key role in engaging with various stakeholders, including students, faculty, staff, and external partners, to promote community involvement and foster a sense of belonging on campus.
The Coordinator of Event Technology and Campus Engagement must be able to support and promote the University's Mission and GU+ Service Framework of Respect, Wellbeing, Engaged, and Seamless.

Essential Functions:

Campus Event Reservation Process

Serve as the primary point of contact for inquiries and requests related to room reservations, providing timely and courteous responses to stakeholders.
Provide user support and training on the reservation system to campus partners and student organizations and troubleshoot issues and assistance with navigation and utilization.
Facilitate communication between event organizers, facility staff, and support services (e.g., Physical Plant, Information Technology Services, Campus Dining, Risk Management, etc.) to ensure successful and safe event execution.
Oversee the maintenance and updating of reservation software/database, including user accounts, room configurations, and booking policies.
In partnership with the Director of Campus Engagement, develop and maintain scheduling processes, priorities, policies, and systems that optimize the use of space and deliver an outstanding experience to all clients.
Support Assistant Director, Event Management and Campus Engagement with arranging equipment and supplies needed for event setups, including tables, chairs, podiums, lecterns, presentation screens, whiteboards, flip charts, and easels, etc.

Campus Event Technology Support

Coordinate audiovisual (AV) setup and technical support for events, including sound systems, projectors, screens, microphones, and lighting equipment, and video recording/streaming devices.
Liaise with IT services and AV technicians to troubleshoot equipment malfunctions and ensure seamless operation throughout the event.
Conduct equipment tests and rehearsals prior to events to identify and resolve potential technical issues in advance.
Provide training and support to event organizers and staff on the use of AV equipment and technology resources available on campus.
Stay informed about emerging trends and innovations in event technology, recommending enhancements and upgrades to enhance the attendee experience and optimize event outcomes.
Manage virtual event platforms and streaming services for hybrid and online events, facilitating seamless integration of live and pre-recorded content, interactive features, audience engagement tools, and virtual networking opportunities.
Provide technical support and training to event organizers and participants on using virtual event platforms, webinar software, video conferencing tools, and other digital collaboration technologies.
Maintain an inventory of event technology assets, including AV equipment, computers, tablets, smartphones, and peripherals, ensuring proper storage, maintenance, and documentation of equipment usage and condition.
Develop contingency plans and backup solutions for technology failures or emergencies during events, implementing redundancy measures and alternative communication channels to minimize disruptions.
Manage the implementation, maintenance, and content updates for digital signage systems in the Waldron Campus Center and Beyer Hall, ensuring timely and relevant messaging to inform, engage, and promote events, activities, and announcements to the campus community

Leadership Development and Campus Engagement Support

Indirectly supervise student employees, interns, and graduate assistants. Design, facilitate, and participate in the training, development, coaching, and team building of student staff.
Participate in university admissions events, orientation events, homecoming/alumni weekend, and any other scheduled community event.
Submits assessment plans and outcomes and completes program reviews for retention and benchmarks of the department to best forecast program growth.
Supports and promotes Leadership Development & Campus Engagement and Student Development & Engagement offices to community members, alumni, and donors.
Demonstrates competence around administrative functions for program responsibilities, including creating comprehensive marketing programs, scheduling appropriate facilities, budgeting, data analysis, and assessment.
Performs other duties as assigned within the scope and responsibility and requirements of the job.

Required Qualifications:
Education: Bachelor's degree required
Experience:

Proficiency in event software technology including facilities management systems, audiovisual (AV) equipment such as sound systems, projectors, screens, microphones, and lighting equipment, and video recording/streaming devices, Microsoft Office Suite, and project management tools.
Proven track record of successful project or event management.
Excellent communication skills, both written and verbal, with the ability to present complex information in a clear and compelling manner.
Strong interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.

University's Mission: Must be able to support and promote the University's mission, its Catholic identity, and its strong liberal-arts foundation that supports exemplary professional education programs.

Preferred Qualifications:
Experience:
Previous experience in a student union/center is highly desirable.

Location: Erie, Pa
Employment Status: Full Time
Department: Student Development & Engagemt Dept
Division: Student Development & Engagemt
Subdivision: Student Develpmt&Engagmt VP's Offc

To apply, visit https://gannon.peopleadmin.com/postings/12620

Internal Number: 5581935

About Gannon University

Founded in 1925, Gannon University is a four-year Catholic university committed to student-centered learning, with an emphasis on professional education integrated with faith-based, liberal-learning student outcomes. Gannon has strategic university-wide initiatives that focus on and bring its purpose to life: Transform lives by creating environments for extraordinary moments and everyday connections that inspire others to become their best selves. These initiatives have fostered an inclusive, welcoming community that many refer to as the Gannon family. Gannon University earned its first-ever Honor Roll status as a 2021 Great College to Work For, according to a new survey by The Great Colleges to Work For® program. It is one of 42 institutions across the country to earn Honor Roll distinction and was recognized in categories including Diversity, Inclusion & Belonging; Faculty Experience; Mission & Pride; and Professional Development. Gannon University was also ranked a top school in the nation by Wall Street Journal’s 2022 College Rankings, and ranked among the nation’s top universities by U.S. News and World Report’s “America’s Best Colleges 2022.” Gannon University’s hom...e campus is located in Erie, Pennsylvania, the state’s fourth-largest city and one of the busiest ports on the Great Lakes. Gannon University’s unique location in downtown Erie and exceptional learning environments on campus create a special atmosphere conducive to education, scholarship, research, service, and personal growth. Located right next door to Gannon's downtown campus are government agencies, hospitals, and local organizations and businesses that are active partners in helping Gannon students receive a hands-on education. The University's partnerships with downtown Erie neighborhoods, Erie County, and the Diocese of Erie strive to support the local community through numerous initiatives driven by students and employees. Just steps away from Gannon’s campus in the heart of the city, you will also find restaurants, tax-free shopping, minor league sports, as well as a vibrant entertainment and cultural scene, and seven miles of Lake Erie beaches close by. Only a two-hour drive from Cleveland, Ohio; Buffalo, New York; Pittsburgh, Pennsylvania; and Niagara Falls, Canada, Erie has small-town friendliness and big-city attractions. For more information, please visit gannon.edu to learn more about Gannon’s campuses and the many attractions and accommodations within the surrounding regions. Gannon University seeks excellence through inclusiveness and invites women and members of underrepresented groups to apply. Application Procedure: Submit a cover letter, resume, and the contact information of three professional references to https://gannon.peopleadmin.com/postings/6304. Review of applications will begin immediately, and this position will remain open until filled. For more information about Gannon visit www.gannon.edu. Gannon University is an Equal Opportunity Employer.

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Coordinator, Event Technology and Campus Engagement

Gannon University

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