JOB SUMMARY:
Patient Access Representative is primarily responsible for completing an efficient and organized registration, admission and insurance verification of all inpatients and outpatients. Excellent customer service and ensure that accurate information is collected. Informs patients and assures they are aware of their rights as determined by HIPAA regulations and Harris Health System policy. Ensures all accounts contain comprehensive and accurate data to provide for timely billing and optimal reimbursement.
MINIMUM QUALIFICATIONS:
Education/Specialized Training/Licensure: High School Diploma or GED
Work Experience: 6 months to 1 year in customer service oriented environment.
Equipment Operated:Must have PC skills.
SPECIAL REQUIREMENTS:
Communication Skills:
Above Average Verbal (Heavy Public Contact)
Writing /Composing: (Reports)
Other Skills:
People Interaction, Mathematics, P.C., Word Processing
Work Schedule: Weekends Holidays Flexible
Other Requirements: Able to work with little supervision, handle stressful situations and have excellent people skills. Must be able to interact successfully and appropriately in a culturally diverse environment.