This role has the option of working remote or a hybrid schedule which includes a combination of working both onsite in La Jolla and remote. (Note: a hybrid schedule is preferred)

DESCRIPTION

UC San Diego Health Sciences is a multibillion-dollar organization that comprises three professional schools, three hospitals, 20+ graduate degree programs, and 90+ core facilities and research units all working toward fulfilling its tripartite mission. Led by the Vice Chancellor for Health Sciences, it accounts for the majority of the University's research and philanthropic portfolios, in addition to an expanding clinical footprint that spans the San Diego region. With more than 1,900 faculty and 17,000 staff, the Health Sciences is home to nationally recognized academic and clinical programs and has been identified as one of the premier biomedical research institutions in the world. As a top-ranking, future oriented organization, UC San Diego Health Sciences offers challenging career opportunities in a fast-paced and innovative environment. The Vice Chancellor's Office follows a progressive philosophy of career-path development for its employees.

We are seeking a Senior Business Systems Analyst to join our Health Sciences Business Intelligence (BI) team. This role is crucial in driving process engineering, optimization, and data analysis across multiple technologies, including ServiceNow, Anaplan, Tableau, and other BI tools. The ideal candidate will excel at selecting methods, techniques, and evaluation criteria to achieve results and be skilled in analyzing complex data and situations that require a detailed evaluation of various factors. The ideal candidate will possess a blend of analytical skills, technical expertise, and business knowledge to drive data-driven solutions that align with our organization's strategic goals.

Key Responsibilities:

• Apply advanced business process and analysis concepts to resolve complex issues
• Gather and document customer requirements, design improved business processes
• Ensure effective tech enablement throughout the organization
• Communicate with stakeholders to collect and analyze requirements
• Lead and support BI projects and initiatives
• Develop ad hoc Tableau reports to meet evolving stakeholder needs
• Identify and solve problems affecting business solutions
• Analyze existing systems and recommend improvements
• Conduct research, identify best practices, and create comprehensive documentation
• Translate business requirements into successful IT projects
• Manage projects throughout their lifecycle, from definition to rollout
• Perform data analysis using SQL and other relevant tools
• Create and maintain databases to support business intelligence initiatives

MINIMUM QUALIFICATIONS

• Nine (9) years of related experience, education/training, OR a Bachelor's degree in related area plus five (5) years of related experience/training.

• Advanced knowledge of related areas of IT. Experience in data analysis and business intelligence tools, such as Tableau and Cognos, with the ability to interpret complex data sets and provide actionable insights.

• Knowledge relating to the design of processes and software across the organization. Advanced knowledge and skill in BI applications, tools, and systems, including CRM systems such as ServiceNow.

• Advanced skill in SQL for querying and managing relational databases, with strong skills in data modeling and analysis.

• Advanced skills and methodologies associated with process and software design, modification and implementation.

• Demonstrated skills needed to develop process and system implementation plans. Advanced organizational and project management skills. Skilled in creating detailed reports and maintaining thorough documentation that aligns with project needs and supports user understanding.

• Demonstrated experience with process analysis, systems analysis, process architectures and systems analysis methodologies and practices including traditional waterfall, Agile, Agile Scrum, UML, UML Enterprise, et cetera.

• Understanding and skill in complex process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.

• Demonstrated ability to work with others from diverse backgrounds. Demonstrated succe