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Patient Accounts Manager
BJC HealthCare
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Patient Accounts Manager

BJC HealthCare

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Details
Posted:
September 6, 2024
Location:
Saint Louis, Missouri
Salary:
Open
Category:
Operations
Additional Information About the Role

BJC HealthCare seeks a Patient Accounts Manager for Siteman Cancer Center! This key role will involve supporting the Radiation and Oncology areas and leading a team of 4 professionals. While the position offers remote flexibility, candidates must be based in the St. Louis metro area.

 

Join us in making a difference in the healthcare industry!


Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

The Alvin J. Siteman Cancer Center¿at Barnes-Jewish Hospital and Washington University School of Medicine¿is an international leader in cancer treatment, research, prevention, education and community outreach. It is the only cancer center in Missouri and within a 240-mile radius of St. Louis to hold the prestigious Comprehensive Cancer Center designation from the National Cancer Institute and membership in the National Comprehensive Cancer Network. Parent institutions Barnes-Jewish Hospital and Washington University School of Medicine also are nationally recognized, with U.S. News & World Report consistently ranking the hospital and medical school among the nation's elite.


Preferred Qualifications

Role Purpose

The Patient Accounts Manager oversees the Patient Financial Services team and its associated work processes, to include billing, cash posting, denials management and customer service. This position sets priorities and directs daily operations in order to better serve our patients and drive results for the organization. This position also directs resources and ensures that organizational goals are met through strategic leadership guided by policies, procedures and analytics.

 

Responsibilities

  • Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
  • Monitors the daily cash receipt flow by third-party payer/patients; utilizes the collection module of the patient accounting system to design, implement, and perform detailed reviews of collector target files by third-party payers; is responsible for automated/manual cash posting, credit balance processing, and appeal processes & procedures.
  • Ensure that productivity and quality standards are met in accordance to departmental policies and procedures.
  • Works closely with compliance, managed care payers, and vendors to ensure objectives are in alignment with revenue cycle goals.
  • Monitors trends associated with assigned revenue cycle functions; identifies anomalies, implement changes, and communicates accordingly.
  • Serves as subject matter expert and liaison between other revenue cycle departments, payers and other hospital/BJC leaders; builds relationships to support a collaborative work environment; facilitates and/or participates in hospital, BJC system, payer meetings and on various committees as assigned.

    • Minimum Requirements

    Education

  • Bachelor's Degree
    • - Accounting/Business/related

    Experience

  • 5-10 years

    • Supervisor Experience

  • 2-5 years

    • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Pension Plan*/403(b) Plan funded by BJC
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to www.bjctotalrewards.com/Benefits

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    Internal Number: 78026
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