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Regional Director PFS Appalachia
AdventHealth
AdventHealth Corporate All the benefits and perks you need for you and your family: · Benefits from Day One · Career Development · Whole Person Wellbeing Resources · Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Shift: Monday-Friday; Full-time Job Location: Remote The role you’ll contribute: Responsible for directing the operational, financial and personal functions of admitting/registration, centralized scheduling, financial counseling, pre-certification/insurance verification, and/or patient business office, to include: billing, cash posting, collections, customer service and AR vendor management; and other duties as assigned as a Corporate PFS team member and member of hospital leadership. The value that you bring to the team: · Develop and maintain monitoring and reporting systems to ensure patient access and/or accounts receivable activities are meeting quality, productivity and reimbursement goals. · Develop and maintain knowledge of payer billing requirements and apply them to ensure proper and timely reimbursement. · Develop and maintain an understanding of Federal, State, local and industry regulations, rules, and standards to ensure compliance with requirements (Medicare, Medicaid, HIPAA, JCAHS, etc.) · Develop and monitor departmental budget, taking necessary action to keep expenses within stated budgetary constraints. · Develop plans and initiate actions to ensure compliance with organizational targets and standards. · Develop systems and process to ensure prompt, friendly and accurate operations. · Develop, coordinate and maintain process and resources to rapidly/effectively bill and collect all hospital patient accounts receivable due within corporately established thresholds including meeting monthly and yearly cash collection targets. · Develop, implement and enforce departmental/hospital policies and procedures as needed for successful operations · Direct all levels of personnel management, including employee satisfaction/engagement, staff recruitment, orientation, training, scheduling, performance evaluations, counseling, and, as needed, terminations. · Develop and implement quality initiatives (continuous quality improvement) and participate in strategic planning · Maximize hospital cash flow and lower/maintain days in accounts receivable to rank with better performers in the healthcare industry. · Provide on-going training and education for staff member to ensure they maintain a high level of expertise in job skills. · Effectively analyzes patient access and/or accounting data and presents findings/analysis to various audiences, including but not limited to the hospital CFO, finance committee(s), Corporate Patient Financial Services utilizing Excel, PowerPoint, Microsoft Word, etc. · Other duties The expertise and experiences you’ll need to succeed: · 5 years of experience in healthcare receivables, patient access management, or related field · Bachelor’s Degree in Business or Healthcare Management Preferred Qualifications: · At least 8 years of experience in healthcare receivables, patient access management or related field · Master’s Degree in Business or Healthcare Management · Knowledge of ADT, patient accounting and electronic claims submission applications, especially Cerner applications (patient access, scheduling, patient accounting) · Speaking/Presentation skills
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