Enrollment Bursar Specialist (HEa) -Lehman College

Enrollment Bursar Specialist (HEa) -Lehman College

POSITION DETAILS

Reporting to the Bursar Manager, the Enrollment Bursar Specialist will be responsible for, but not limited to, the following

duties:

• Runs outstanding balances report in CUNYfirst to facilitate the prompt billing and timely collection of payments due to

the college for tuition and fees and third-party receivables.

• Create and process invoices for payments received from third party contracts, scholarships, and special programs. This

will also include a familiarity with assigning students to TPC???s and posting waivers when necessary.

• Opens and closes the virtual cashiering office as needed; performs reconciliations at the closing of cashier sessions and

prepares daily bank deposits, including the running of the General Ledger Interface process and Daily Cash Reports

• Assist with the processing and reconciliation of student refunds, credit card refund, and financial aid refunds, including

chargebacks. Ensure that credit and debit card refunds comply with CUNY requirements.

• Runs daily queries to assist with the removal of Bursar holds and assist the office operation.
• Assist in the implementation and testing of CUNYfirst updates. Troubleshoot CUNYfirst issues with respect to system

errors and creates Service Now tickets.

• Provide guidance to students, faculty, and staff on Bursar related inquiries whenever possible.
• Maintains policies, procedures and internal controls for the accounting and deposit of cash, check and other payments;
• Ensure Bursar operations comply with the CUNY Cash Accountability Policy.
• Manage the cashiering process, including tasks such as handling payments, processing voids and reversals, addressing

escalated student inquiries, and overseeing all cashiering responsibilities.

• Assist with student delinquent accounts and submission to collection agency.
• Assist with posting and reconciling ACH, wire, and private loan payments to the student financial.
• Other Bursar duties as assigned.

Lehman College, of The City University of New York, ranks among the top five institutions in the nation for fostering social mobility. A four-year Hispanic-Serving Institution in the Bronx, Lehman offers bachelor???s, master???s, and advanced degrees and certificate programs in the Liberal Arts, sciences, and professions. The College???s community-driven mission and notable academic programs attract a diverse, international enrollment of over 15,000 students who take courses on its 37-acre, tree-lined campus and online degree programs. Many thousands more community members benefit yearly from its active cultural, educational, health, and economic outreach programs and services.

QUALIFICATIONS

Bachelor's degree and four years' related experience are required.

Preferred Qualifications:

• Experience working with Peoplesoft/CUNYfirst.
• Previous accounting, finance, or business experience.
• Excellent excel skills.
• Strong interpersonal, communication (written and verbal), problem solving, and organizational skills.
• Proficient with remote/virtual meeting and collaboration tools (Office 365, MS Teams, Zoom).
• Candidates must be willing to accommodate flexible schedules, including potential late-night office hours.

CUNY TITLE OVERVIEW

Administers a College student accounts function under management direction.

• Administers processing, collection, reconciliation and maintenance of student receivables including cashier activities; supervises and approves refund process
• Reviews student accounts; manages delinquent accounts in collaboration with collection agency
• Advises students on tuition payment options and resolution process
• Recommends and implements improvements to office operations; assists with strategic planning
• Serves as resource reference to interpret and comply with University and College policies
• Prepares analytical and statistical reports for management
• May supervise office operations and/or department budget
• Performs related duties as assigned.

Job Title Name: Enrollment Bursar Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Non-exempt

COMPENSATION AND BENEFITS

$64,649 - $79,188. Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).

CLOSING DATE

October 18, 2024

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

Location

Lehman College