Director of Financial Aid

Job Summary

Specific Job Duties

• Provide leadership, management, and supervision for all student financial aid eligibility, awarding, verification processes and scholarship programs while maintaining compliance with all federal and state regulations and revise policies and procedures to accommodate changes in federal and state regulations and institutional policies.
• Oversee the administration of federal Title IV Financial Aid programs, federal Military benefits verification and disbursement, state financial aid programs, including institutional scholarships.
• Establish and direct the daily operation of the Financial Aid office, and serve as a visible leader in the One Stop Student Center.
• Select, train, supervise and evaluate employees in the Financial Aid office and administer all operational aspects of the Financial Aid department.
• Maintain financial aid records and regulatory compliance according to the federal, state, accrediting and institutional guidelines. Including, but not limited to, Direct responsibility for completing the annual audit; ISAC audit; FISAP IPEDS, NAIA, Common Data Set, Petersons, US News & World Report and other state and federal reports; program reviews; Board reports; and annual departmental reports.
• Budgetary responsibility includes: developing future institutional financial aid budgets, monitoring present budget, and supervision of all department expenditures for college, state, and federal funds.
• Ensure that the Financial Aid team is fully knowledgeable of financial aid policies and procedures and can articulate them accordingly. Plan and coordinate regular Financial Aid Department staff training.
• Plan recruitment and retention initiatives, in cooperation with other members of the college administrative team, and faculty, including student orientation, early-bird testing and registration, and other outreach programs.
• Maintain close working relationships with personnel from local high schools, transfer colleges and universities, and the college faculty and academic deans.
• Communicate financial information in a professional and courteous manner to help students and families understand their financial package and accountability to the college.
• Present financial aid sessions at College visit days, college fairs, or high school financial aid nights. Support outreach efforts by offering financial aid presentations and workshops.
• Be available to intervene/or help Financial Aid employees who need help with students, parents or with the application of a regulatory guideline.
• Provide cross—training opportunities within the Financial Aid office for maximum service to students.
• Recommends changes in existing policies/procedures as needed to ensure compliance with regulatory and statutory regulations.
• Identify and seek input from campus stakeholders relating to procedural changes with potential to impact the management of their functional area.
• Ensure the College is following all applicable federal audit provisions.
• Develop and maintain a system of data collection and record keeping to be used in reporting and evaluating the financial aid and veteran programs, as well as keep auditable records for each student.
• Plan and facilitate monthly department meeting.
• Refine and keep current the departmental website on for financial assistance programs, policies, application procedures, and recipient responsibilities.
• Maintain the College’s Net Price Calculator and provide content for Financial Aid web pages.
• Manage all financial aid communication documentation.
• Oversight of the Return of Title IV funds process.
• Prepare and submit reports required by federal, state and other regulatory agencies within the time—frame stipulated.
• Facilitate consensus and develop positive working relationships throughout the institution. Must be a team player and team builder.
• Will serve on the Accreditation and other Campus committees.
• Assume additional duties as assigned by immediate supervisor.