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Google Workspace Engineer
Maricopa Community Colleges
Maricopa County Community College District (MCCCD) Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges! Benefits The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community. Benefits & Perks Options:
Job Summary
Essential Functions 30% Performs as the designated expert and lead engineer for Google Workspace services and their integrations with ERP systems and Single Sign-on; engineers, develops, and maintains enterprise software that interfaces with Google REST API's and enterprise databases (Oracle/SQL Server/Amazon Web Services) using languages such as C#, Python, Google Go; oversees complex integration projects in these areas. 20% Engineers, administers, and documents Google Workspace service configurations and procedures concerning email delivery, account security, spam/phishing/malware, distribution lists (Groups), Google Drive, Google Storage, Google Vault retention & eDiscovery, OAuth integrations, Google Meet, Chat, Chromebook management, billing & renewals, service monitoring, and privileged access management & auditing. 20% Performs escalated tier of engineering support for Gmail, Drive, Calendar, and other service issues that cannot be resolved via first tier support, engaging with Google Support if necessary; troubleshoots email delivery and server authentication (SPF, DKIM, DMARC). 10% Supports key stakeholders from Maricopa Executive Leadership Team, Information Technology, Customer Care, Faculty, Human Resources, General Counsel, Marketing, MCCCD Police, and Identity & Access Management. 10% Analyzes the product roadmap of Google Workspace and plans feature implementation; collaborates with stakeholders to develop timelines, communication plans, testing, and change management of the roll out. 10% Performs other related duties as assigned.
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Minimum Qualifications Bachelor’s Degree in any field and seven (7) years of technical work experience in programming, systems analysis, design, and development of system software and applications. Or Associate’s degree in any field and nine (9) years of technical work experience in programming, systems analysis, design, and development of system software and applications. Or High School Diploma/GED and eleven (11) years of technical work experience in programming, systems analysis, design, and development of system software and applications. Desired Qualifications A) Experience designing and programming applications, REST/Web Services, and API integrations using C#, Python, Java, or Google Go to interface with REST APIs and web services. B) Experience in engineering databases and data interfaces for enterprise applications using SQL Server, Oracle, or AWS cloud databases. C) Experience administering Google Workspace or Microsoft 365 email & productivity suites in a large/medium enterprise setting (user management, privileged access management, policy management with organizational units, security settings, application & API access management, OAuth, domain settings). D) Experience administering and troubleshooting email & DNS configuration and policies, including email routing, authentication protocols (SPF, DKIM), spam rate monitoring, and DMARC policies and reporting. E) Experience delivering excellent customer support using a Help Desk ticketing system. F) Experience in Git source control and writing documentation for code and system design. |
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