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Senior IT Support Consultant - Clinical - Medical Center Downtown
University of Iowa
Position Summary: Iowa Health Care department of Health Care Information Systems is seeking a Senior IT Support Consultant to perform advanced configuration and installation of IT hardware and software in an enterprise IT environment. Collaborates closely with leadership and peer teams to promote collaboration and consistent service delivery. Embraces the adoption of best practices, centralized IT management, standardization, documentation, customer service excellence and the continual improvement approach to IT. Exercises all workflows while maintaining state and institutional policies and alignment with organizational objectives. Serves as a technical escalation point for the team. Provides complex training to internal team members and peer IT teams as applicable. Manages projects through analysis, integration, installation, and troubleshooting of wired and wireless computing devices. Performs work in clinical, critical care, research, and departmental environments, interacting with all levels of personnel, patients, and visitors. May flex work schedule to ensure adequate resource coverage is maintained in clinical environment. This position is responsible for functional supervision of staff. Work will include request and incident processing, innovation, future planning, preventative maintenance, and asset life cycle management of technologies in applicable areas. This position will report to Iowa Health Care's Downtown Campus in Iowa City. The primary shift for this position is intended to be 9-hours including a 1-hour lunch break, Monday through Friday, 8AM-5PM. It is expected that this position maintains work schedule flexibility as needed, to promote consistent and effective environment IT support. Position Responsibilities:
Pay Grade: https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure Salary: $56,304.00 to commensurate - 5A University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits Percent of Time: 100% Location: Medical Center North Liberty, IA Staff Type: Professional & Scientific Type of Position: Regular Education Required Bachelor's degree in Computer Science, MIS, IT-related field, or equivalent combination of education and experience. Required Qualifications
Desired Qualifications
To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization. For additional questions contact Mark Jackson mark-jackson@uiowa.edu The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
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