Clinic Office Associate

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Barkley Speech Language Hearing Clinic in the Department of Special Education and Communication Disorders is seeking applications for a clinic office associate. This full-time position includes responsibilities to support existing office staff, audiology and speech-language pathology practitioners as they provide hearing and speech-related services to clients of all ages. Position supports efficient operations of the clinic ensuring high-quality patient care, smooth workflow, and adherence to regulatory standards. Provide support for existing billing specialist including billing, coding and insurance claims processing.

Primary work responsibilities:

· Verify hearing aid insurance benefits

· Maintain certifications and records for compliance, including HIPAA

· Oversee EMR updates and reports

· Perform chart audits

· Review monthly accounts receivable reports for verification

· Assist in the development and implementation of clinic policies and procedures

· Monitor healthcare regulations, such as regulatory requirements, coding guidelines, and insurance policies

· Oversees provider credentialing with insurance networks

Secondary work responsibilities:

- Provide backup support for clinic staff as needed

- Examples of work could include:

- Complete audiology supplies inventory

- Purchase clinic supplies

- Prepare and submit electronic claims to insurance networks
- Assist with following up on unpaid claims and denials

The College of Education and Human Sciences strives to be a vibrant, welcoming, and caring community driven by our mission to enhance the lives of individuals, families, schools, and communities, and strengthening the relationships among them.

The University of Nebraska-Lincoln seeks to attract and retain a high performing and collaborative workforce. UNL is committed to providing a work environment and culture that fosters personal and professional success where every person and every interaction matters. The University is proud to be one of Nebraska's preferred and largest employers where individuals are able to participate and contribute to their full potential.

As an EO/AA employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See https://equity.unl.edu/notice-nondiscrimination/.

* Associate's degree in healthcare administration, business management or related field
* One (1) year of experience in healthcare or clinic operations; equivalent education/experience considered.
* Proficiency in electronic health records (HER) and Microsoft Office Suite.
* Knowledge of healthcare reimbursement including Medicare, Medicaid and commercial insurance.
* Excellent organization and problem-solving abilities. Ability to work independently and prioritize tasks.

* Bachelor's degree in healthcare administration, business management or related field and three (3) years of billing and coding experience.
* Provider credentialing experience.
* Knowledge of rehabilitation reimbursement mechanisms (OT, PT, ST).