Manager of Information Technology and Business Application

Position Summary

The incumbent will be the subject matter expert that manages the direction, coordination, integration and implementation of technology across the organization. The incumbent will ensure that all components of the IT infrastructure and security are current, effective and maintained appropriately. The incumbent will lead the end-to-end management of business applications, coordinating cross-functional teams to ensure the successful execution and delivery of projects aligned with the business objectives. 

Essential Job Functions 

The essential job functions listed below represent the primary duties and responsibilities of this job.  Other duties and responsibilities within the scope of this job may be assigned to the employee.  These essential job functions may change from time to time based on the strategic and operational needs of the organization. 

• Provide expertise and knowledge of current industry trends in technology standards to drive continuous improvement initiatives.
• Plan, manage, and track all business application initiatives, ensuring projects are completed on time, within scope, and within budget, while maintaining high standards of quality.
• Collaborate, develop and maintain project plans, outlining key milestones, resource allocation, risk mitigation strategies, and technical solutions to drive successful outcomes.
• Partner with the CFAO with respect to the development of the technology required to support initiatives and programs.
• Ensures the database supports our membership structure including collection of data; dues renewal, invoice processes, and personalized communications.
• Assist in configuration and possible customizations of our accounts receivable software iMIS to meet specific organizational needs such as settings, fields, workflows, automations, analysis, reports, IQAs, etc.
• Ability to create advanced SQL scripts; Familiarity with .net framework, API’s, and other coding languages.

• Back up administrator for integration functions between iMIS and outside software.

• Successfully manage all technology related vendor relationships. Assess and manage third parties as needed (external vendors, client development teams, service partners) to implement solutions 

• Ensuring that the IT and network infrastructure adequately supports the company’s computing, data processing, and communications needs. 
• Regularly reviews and updates security policies and procedures.

• Assists the CFAO with developing and managing the IT budget.       

• Ensures compliance with government regulations that apply to systems operations.

• Provide on-site support for technology services.