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Glaucoma Practice Manager - Ophthalmology
UCLA
Description Under the direction of Division Chief, the Division Administrator will oversee all clinical operations, administrative staff, technical staff, provide financial management and grant administration, academic support for all academic activities for the Glaucoma Division including the fellowship program. Support six full time physicians including the Division Chief. Act as liaison between the Glaucoma division and other departments of SEI and UCLA. Plan and organize monthly staff meetings, seminars and workshops. Coordinate/create physician clinical schedules. Supervise and maintain billing procedures and monthly budgetary analysis with account representatives. Manage expenditure control on all clinical supplies for front and back office. Provide problem solving strategies for clinic and staff and patient service quality control. Maintain a comfortable and efficient environment for staff and patients. Assist with quality control tasks helping the Department’s quality improvement officer. Assist the Division Chief and Clinical Manager with hiring and disciplinary actions. Qualifications Required Ability to organize and manage an expanding, changing and busy office.
Skill in working independently with minimal direction and following through in a timely manner.
Ability to set and follow through on priorities and complete work in a timely and efficient manner when there are changes in workload, pressures, and deadlines.
Understand basic ophthalmic terminology and be familiar with signs and symptoms of various ophthalmic problems to answer patient related questions and triage calls when urgent evaluation is required.
Interpersonal skills to maintain cooperative working relationships with physicians, staff, co-workers, patients, and others. Flexibility in adapting to new assignments.
Assist office personnel, when needed to complete a difficult or extensive task.
Ability to manage and direct office personnel.
Minimum of 3 years experiencing supervising staff
Skill operating a personal computer and ability to use MS Word, Excel, PowerPoint, and Care Connect
Working knowledge of medical terminology
Good telephone demeanor
Strong organizational skills English skills sufficient to write correspondences independently Skill in working independently and following through on work with minimal directions and in a timely manner. Ability to prioritize work with conflicting demands Preferred B.A. or B.S. Familiarity with grant preparations and IRB submissions
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