Custodial Services Supervisor

The Custodial Supervisor is responsible for supervising a team of custodians’ early morning and daytime hours. This position ensures that buildings are maintained daily to support academic, student life, and administrative needs and programs by supporting the service request process, anticipating campus needs, and proactively supporting the campus events calendar.

Essential Job Functions/Responsibilities:

• Implements and oversees a comprehensive custodial program based on industry best practices that emphasizes planned and scheduled work and preventive maintenance activities while delivering excellent customer service to building occupants.

• Provides daily supervision and support to custodial staff, including:

  • Prioritizes and assigns work as required.

  • Gives direction to custodial staff on job scope and approves course of action as needed.

  • Routinely reviews work on site to ensure work was completed properly.

  • Performs daily building inspections

• Hires custodial staff, performs annual performance reviews, approves employee time, and leave requests.

• Develops and maintains a highly skilled, motivated, and effective work team. Conducts regular staff meetings to maintain open communication channels throughout the department.

• Monitors and improves custodial measures, responds to information contained in custodial costs, emergency response, and customer service response.

• Uses the computerized maintenance management system (CMMS) to track work orders, prioritize and assign work, maintain history of building custodial activities, analyze and resolve recurring problems, and identify opportunities to maintain facility assets more efficiently.

• Works with other operational staff and CMMS data to provide necessary inventory, tools, and equipment to ensure cost effective delivery of service.

• Ensures compliance with regulatory required custodial activities and practices. Maintains and enforces compliance with safety programs and safe operating procedures. Coordinates and provides training to staff as required. Maintains records and documents as needed.

Describe Supervision Received and Exercised:

• This position hires, supervises, and evaluates custodial staff.

Education/Experience/Skills:
Required:

• A.A degree and 5 years closely related custodial experience, or 7+ years of closely related custodial experience

• Five years of experience supervising staff

• Possesses and ability to maintain a valid Minnesota driver’s license and insurability as determined by the College insurance provider.

• Ability to work as a team with others in the Facilities Department by communicating custodial activities and schedules, informing of staff needs and changes, supporting goals and objectives of the other units within Facilities, and being a resource others value.

• Ability to develop a positive work environment for the team they are responsible to supervise.

• Ability to work and communicate effectively at all levels within the College.

• Ability to work with a computerized maintenance management system, including reporting and data gathering.

Preferred:

• Prefer experience supervising employees in a union environment. Experience in a higher education setting is a plus.

Must have the ability to understand and follow written and oral work instructions, operations, safety procedures, and hazardous labels. 

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.

Review of applications begins immediately and continues until the hire is complete. We accept only online applications.

Carleton College is an AA/EEO Employer: We are committed to developing our staff to better reflect the diversity of our student body and American society. Members of underrepresented groups are strongly encouraged to apply. 

Staff Salary and Benefits: The selected finalist’s salary will be based on the candidate’s qualifications, internal pay structure, and our overall compensation package. Carleton offers a generous benefits package, including comprehensive medical, dental, and vision insurance, 403(b) retirement plans with a 10% employer contribution with immediate vesting, a health savings account with a college contribution, a generous paid time off package, as well as access to many other campus amenities. 

Founded in 1866, Carleton College is a private, coeducational liberal arts college of roughly 2,000 students located in the historic river town of Northfield, Minnesota. Nationally recognized as the nation’s top college for undergraduate teaching, Carleton is known for its academic rigor, intellectual curiosity, and sense of humor. Carleton offers 33 majors and 38 minors in the arts, humanities, natural sciences, mathematics, and social sciences.